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| <HTML> | |
| <HEAD> | |
| <TITLE>Web Associates - SupportMaster - Custom e-CRM Solutions</TITLE> | |
| <META NAME="description" CONTENT="SupportMaster provides custom e-CRM solutions that enhance customer service and support while dramatically reducing their cost."> | |
| <META NAME="keywords" CONTENT="SupportMaster, eRelationship Management, e-CRM, electronic relationship management, eCRM, customer-centric, custom e-CRM solutions, CRM, customer relationship management, enhancing customer service, web products, improving customer support, online CRM, e-CRM applications, online customer services, support master, internet products, Web Associates, personalized help desk, enhance customer service, reduce operations costs, enhancing customer support, reducing operations costs, internet support, supporting customers online, application hosting, Web Associates"> | |
| <!-- Designed, created, and powered by --> | |
| <!-- Web Associates --> | |
| <!-- http://wwwa.com --> | |
| <!-- (800) 914-4615 --> | |
| <STYLE> | |
| <!-- | |
| A: {color: silver;} | |
| A:link {color: silver; text-decoration: none;} | |
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| A:hover {color: white; text-decoration: none;} | |
| --> | |
| </STYLE> | |
| <SCRIPT LANGUAGE="JavaScript"> | |
| <!-- Hide script from older browsers | |
| if (window != window.top) | |
| top.location.href = location.href; | |
| // End Hiding --> | |
| </SCRIPT> | |
| <SCRIPT LANGUAGE="JavaScript"> | |
| <!-- Hide script from older browsers | |
| // Loads a new page from a selected entry. | |
| function jumpContact(form) | |
| { | |
| var contactlist=form.Contact.selectedIndex; | |
| if (contactlist>=1) | |
| {window.location=form.Contact.options[contactlist].value;} | |
| else | |
| {alert("You're already on the English page! Use this if you want to pick another language.");} | |
| } | |
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| </SCRIPT> | |
| <SCRIPT LANGUAGE="JavaScript"> | |
| if (document.images) { | |
| toc1on = new Image(); | |
| toc1on.src = "/images/menu/ecrm_on.gif"; | |
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| toc2on.src = "/images/menu/services_on.gif"; | |
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| toc3on.src = "/images/menu/hosting_on.gif"; | |
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| toc4on.src = "/images/menu/alliance_on.gif"; | |
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| toc6on.src = "/images/menu/company_on.gif"; | |
| toc7on = new Image(); | |
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| toc2off = new Image(); | |
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| toc3off = new Image(); | |
| toc3off.src = "/images/menu/hosting_off.gif"; | |
| toc4off = new Image(); | |
| toc4off.src = "/images/menu/alliance_off.gif"; | |
| toc5off = new Image(); | |
| toc5off.src = "/images/menu/clients_off.gif"; | |
| toc6off = new Image(); | |
| toc6off.src = "/images/menu/company_off.gif"; | |
| } | |
| function img_act(imgName) { | |
| if (document.images) { | |
| imgOn = eval(imgName + "on.src"); | |
| document [imgName].src = imgOn; | |
| } | |
| } | |
| function img_inact(imgName) { | |
| if (document.images) { | |
| imgOff = eval(imgName + "off.src"); | |
| document [imgName].src = imgOff; | |
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| } | |
| </SCRIPT> | |
| </HEAD> | |
| <BODY BGCOLOR="#000000" TEXT="#FFFFFF"> | |
| <TABLE BORDER="0" WIDTH="735" CELLSPACING="0" CELLPADDING="0"> | |
| <TR> | |
| <TD WIDTH="472"></TD> | |
| <TD WIDTH="263" COLSPAN="3" BGCOLOR="#808080" HEIGHT="1"><IMG SRC="images/1x1.gif" | |
| WIDTH="263" HEIGHT="1"></TD> | |
| </TR> | |
| <TR> | |
| <TD WIDTH="472" VALIGN="bottom"><A HREF="index.html"><IMG SRC="images/wa_logo.gif" | |
| ALT="Web Associates" BORDER="0" WIDTH="472" HEIGHT="60"></A> </TD> | |
| <TD WIDTH="1" BGCOLOR="#808080"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD WIDTH="261" VALIGN="top" HEIGHT="60"> | |
| <FORM METHOD="post" ACTION="http://webassociates.com/search-list.cgi"> | |
| <INPUT TYPE="hidden" NAME="CONTEXT" VALUE="Search in all documents"> | |
| <INPUT TYPE="hidden" NAME="SUBSTRING" VALUE="substring"> | |
| <DIV ALIGN="right"> | |
| <TABLE BORDER="0" CELLSPACING="0" CELLPADDING="3"> | |
| <TR> | |
| <TD><STRONG><FONT FACE="Arial, Verdana" SIZE="2">Search:</FONT></STRONG></TD> | |
| <TD><INPUT NAME="KEYWORDS" SIZE="12" VALUE></TD> | |
| <TD><INPUT TYPE="image" SRC="images/go.gif" BORDER="NO"></TD> | |
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| <P><IMG SRC="images/1x1.gif" WIDTH="261" HEIGHT="1"></TD> | |
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| </TABLE> | |
| <TABLE BORDER="0" WIDTH="735" CELLSPACING="0" CELLPADDING="0"> | |
| <TR> | |
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| <TD ROWSPAN="5" VALIGN="top"><IMG SRC="images/blue_squares.gif" VSPACE=0 HSPACE="4" WIDTH="48" HEIGHT="50"> </TD> | |
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| <TR> | |
| <TD><DIV ALIGN="center"><CENTER><TABLE BORDER="0" CELLSPACING="6" | |
| CELLPADDING="0"> | |
| <TR> | |
| <TD WIDTH="105" HEIGHT="21"><A HREF="crm_solution.htm" ONMOUSEOVER="img_act('toc1')" | |
| ONMOUSEOUT="img_inact('toc1')"><IMG NAME="toc1" SRC="images/menu/ecrm_off.gif" | |
| ALT="e-CRM Solutions" BORDER="0" WIDTH="105" HEIGHT="21"></A></TD> | |
| <TD WIDTH="105" HEIGHT="21"><A HREF="services.htm" ONMOUSEOVER="img_act('toc2')" | |
| ONMOUSEOUT="img_inact('toc2')"><IMG NAME="toc2" SRC="images/menu/services_off.gif" | |
| ALT="Services" BORDER="0" WIDTH="105" HEIGHT="21"></A></TD> | |
| <TD WIDTH="105" HEIGHT="21"><A HREF="hosting.htm" ONMOUSEOVER="img_act('toc3')" | |
| ONMOUSEOUT="img_inact('toc3')"><IMG NAME="toc3" SRC="images/menu/hosting_off.gif" | |
| ALT="Application Hosting" BORDER="0" WIDTH="105" HEIGHT="21"></A></TD> | |
| <TD WIDTH="105" HEIGHT="21"><A HREF="alliance.htm" ONMOUSEOVER="img_act('toc4')" | |
| ONMOUSEOUT="img_inact('toc4')"><IMG NAME="toc4" SRC="images/menu/alliance_off.gif" | |
| ALT="Alliances" BORDER="0" WIDTH="105" HEIGHT="21"></A></TD> | |
| <TD WIDTH="105" HEIGHT="21"><A HREF="clients.htm" ONMOUSEOVER="img_act('toc5')" | |
| ONMOUSEOUT="img_inact('toc5')"><IMG NAME="toc5" SRC="images/menu/clients_off.gif" | |
| ALT="Clients" BORDER="0" WIDTH="105" HEIGHT="21"></A></TD> | |
| <TD WIDTH="105" HEIGHT="21" BACKGROUND="images/menu_background_online_crm.gif"><A | |
| HREF="company.htm" ONMOUSEOVER="img_act('toc6')" ONMOUSEOUT="img_inact('toc6')"><IMG | |
| NAME="toc6" SRC="images/menu/company_off.gif" ALT="Company" BORDER="0" WIDTH="105" | |
| HEIGHT="21"></A></TD> | |
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| </CENTER></DIV></TD> | |
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| <TR> | |
| <TD BGCOLOR="#808080" HEIGHT="1"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| </TR> | |
| <TR> | |
| <TD HEIGHT="18" BACKGROUND="images/services_background.gif"> </TD> | |
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| <TR> | |
| <TD BGCOLOR="#808080" HEIGHT="1"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
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| </TABLE> | |
| <TABLE BORDER="0" WIDTH="735" CELLSPACING="0" CELLPADDING="0" HEIGHT="415"> | |
| <TR> | |
| <TD WIDTH="1" BGCOLOR="#808080" VALIGN="top" HEIGHT="415"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD VALIGN="BOTTOM" WIDTH="130" HEIGHT="415"><A HREF="crm_asolutions.html" STYLE="color: rgb(0,0,0)"> | |
| <IMG SRC="images/1x1.gif" WIDTH="130" HEIGHT="1" BORDER="0"></A></TD> | |
| <TD BGCOLOR="#808080" VALIGN="top" WIDTH="1" HEIGHT="415"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD WIDTH="545" HEIGHT="415" VALIGN="top"><IMG SRC="images/1x1.gif" WIDTH="545" HEIGHT="1"> | |
| <BLOCKQUOTE> | |
| <P> | |
| <FONT FACE="Arial, Verdana" SIZE="3"><BR> | |
| <B>C u s t o m e - C R M S o l u t i o n s</B></CENTER> | |
| <P> </font><FONT FACE="Arial,helvetica" color=C0C0C0 SIZE="2"> | |
| Can your Web site do <a style="text-decoration: underline" HREF="javascript:{}" | |
| onClick="window.open('/flash/popup.htm', 'window1', 'height=400,width=500')">this</A>? | |
| Web Associates offers proven expertise in specifying and implementing | |
| Web-based services. We can help you enable | |
| online systems for:<UL> | |
| </font><FONT FACE="Arial,helvetica" color=ffffff SIZE="2"> | |
| <LI> Customer Self-Help Services | |
| <LI> B2B/B2C Commerce Integration | |
| <LI> Information Publishing and Management</UL> | |
| </font> | |
| <P><center> | |
| <A HREF="javascript:{}" onClick="window.open('/flash/popup.htm', 'window1', 'height=400,width=500')"> | |
| <img border=0 src="images/playdemo.gif" ALT="Play Flash Presentation"></A> | |
| </center><P> | |
| <P ALIGN="left"><FONT FACE="Arial,helvetica" color=ffffff SIZE="2"><B>Customer-Directed Transactions</B><BR> | |
| <FONT COLOR="#C0C0C0">Most Web users prefer on-demand services that they can use | |
| independently. Web-based services let customers easily obtain information, solve | |
| problems and make purchases in privacy, without requiring costly sales and support staff. | |
| <P ALIGN="left"> | |
| <FONT FACE="Arial,helvetica" color=ffffff SIZE="2"><B>Customized Interface</B><BR> | |
| <FONT COLOR="#C0C0C0">Our design team is among the best in the world at designing human | |
| interfaces. We can make your Web applications look exactly like your | |
| existing Web site, or our creative team can provide a whole new interactive look and feel | |
| for your online customer service or commerce system.</FONT></P> | |
| <P ALIGN="left"><FONT FACE="Arial,helvetica" color=ffffff SIZE="2"><B>Desktop Integration and Automatic | |
| Updates</B><BR> | |
| <FONT COLOR="#C0C0C0">Now you can extend your "e-Relationship" with your customer... right to | |
| the desktop. Provide custom desktop support information that you can update anytime, and | |
| send custom-designed messages right to your users' desktops. </FONT></P> | |
| <P ALIGN="left"><FONT FACE="Arial,helvetica" color=ffffff SIZE="2"><B>Application Customization and | |
| Support</B><BR> | |
| <FONT COLOR="#C0C0C0">If you require custom features and functions or specialized database | |
| integration, <A STYLE="text-decoration: underline" HREF="company.htm">our team</A> has | |
| extensive experience implementing the most complex Web applications. </FONT></P> | |
| <P> | |
| <UL> | |
| <LI><A STYLE="text-decoration: underline" HREF="online_crm.htm">More about e-CRM</A> | |
| <LI><A STYLE="text-decoration: underline" HREF="services.htm">e-CRM Implementation Services</A> | |
| <LI><A STYLE="text-decoration: underline" HREF="kit.htm">Download a Customer Kit</A> | |
| <LI><A STYLE="text-decoration: underline" HREF="sales_reqform.htm">Contact Us for a Free Consultation</A> | |
| </UL> | |
| </BLOCKQUOTE> | |
| <P><FONT FACE="Arial, Verdana" SIZE="2"> </FONT></P> | |
| <BLOCKQUOTE> | |
| <UL> | |
| <P ALIGN="center"><FONT FACE="Arial, Verdana" SIZE="2"><B>"This system outperforms | |
| anything we've seen."</B><BR> | |
| —Dan Adams, <BR> | |
| <FONT COLOR="#FFFF80">Hewlett-Packard </FONT></FONT></P> | |
| <P ALIGN="center"><FONT FACE="Arial, Verdana" SIZE="2"><B>"I've never been so happy | |
| with a vendor!"</B><BR> | |
| —Pam Rasmussen, <BR> | |
| <FONT COLOR="#FFFF80">Apple Computer </FONT></FONT></P> | |
| <P ALIGN="center"><FONT FACE="Arial, Verdana" SIZE="2"><B>"...perfect."</B><BR> | |
| —Gina Brahms, <BR> | |
| </FONT><FONT COLOR="#FFFF80" FACE="Arial, Verdana" SIZE="2">Lucent Technologies<BR> | |
| </FONT></P> | |
| </UL> | |
| </BLOCKQUOTE> | |
| </TD> | |
| <TD BGCOLOR="#808080" WIDTH="1" VALIGN="top" HEIGHT="415"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD HEIGHT="415" VALIGN="top" WIDTH="58"><IMG SRC="images/side_11.gif" HSPACE="4" VSPACE="1" WIDTH="48" HEIGHT="398"></TD> | |
| <TD WIDTH="1" BGCOLOR="#808080" VALIGN="top" HEIGHT="415"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| </TR> | |
| </TABLE> | |
| <TABLE BORDER="0" WIDTH="735" CELLSPACING="0" CELLPADDING="0"> | |
| <TR> | |
| <TD WIDTH="1" ROWSPAN="3" BGCOLOR="#808080"> <IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD WIDTH="130" ROWSPAN="2" HEIGHT="19"><IMG SRC="images/1x1.gif" WIDTH="130" HEIGHT="1"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD WIDTH="547" BGCOLOR="#808080" COLSPAN="3"><IMG SRC="images/1x1.gif" WIDTH="547" HEIGHT="1"></TD> | |
| </TR> | |
| <TR> | |
| <TD WIDTH="145" ROWSPAN="2"><IMG SRC="images/small_logo.gif" WIDTH="151" HEIGHT="20"></TD> | |
| <TD WIDTH="452" NOWRAP HEIGHT="19"> | |
| <STRONG> | |
| <FONT FACE="Arial, Verdana" SIZE="2"> | |
| <A HREF="online_crm.htm">e-CRM</A> | |
| <FONT COLOR="#C0C0C0">|</FONT> <A HREF="services.htm">Services</A> | |
| <FONT COLOR="#C0C0C0">|</FONT> <A HREF="hosting.htm">Network</A> | |
| <FONT COLOR="#C0C0C0">|</FONT> <A HREF="clients.htm">Clients</A> | |
| <FONT COLOR="#C0C0C0">|</FONT> <A HREF="company.htm">Company</A> | |
| <FONT COLOR="#C0C0C0">|</FONT> <A HREF="index.html">Home</A> | |
| </FONT> | |
| </STRONG> | |
| <!-- | |
| <STRONG> | |
| <FONT FACE="Arial, Verdana" SIZE="2"> | |
| <A HREF="contact.htm">Contact Us</A> | |
| . <A HREF="employment.htm">Careers</A> | |
| . <A HREF="media_relations.htm">Press Room</A> | |
| . <A HREF="investor_relations.htm">Investor Relations</A> | |
| . <A HREF="../index.html">Home</A> | |
| </FONT> | |
| </STRONG> | |
| --> | |
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| </TD> | |
| </TR> | |
| <TR> | |
| <TD BGCOLOR="#808080" HEIGHT="1"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
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| </TR> | |
| </TABLE> | |
| </BODY> | |
| </HTML> |