Permalink
Cannot retrieve contributors at this time
This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository.
294 lines (242 sloc)
11.1 KB
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
| <HTML> | |
| <HEAD> | |
| <TITLE>Web Associates - Online CRM</TITLE> | |
| <META NAME="description" CONTENT="Web Associates' Online Customer Relationship Management (e-CRM) approach uses the Web to integrate and simplify customer-related business processes."> | |
| <META NAME="keywords" CONTENT= "Web Associates, online CRM, online customer relationship management, e-CRM, Web integration, eCRM, customer-related business processes, interactive, Internet integration, on-demand information and services, customer support, support services, smart Web site applications, less expensive solutions, customer-directed commerce and support, e-business solutions"> | |
| <!-- Designed, created, and powered by --> | |
| <!-- World Wide Web Associates --> | |
| <!-- http://wwwa.com --> | |
| <!-- (800) 914-4615 --> | |
| <STYLE> | |
| <!-- | |
| A: {color: silver;} | |
| A:link {color: silver; text-decoration: none;} | |
| A:visited {color: silver; text-decoration: none} | |
| A:hover {color: white; text-decoration: none;} | |
| --> | |
| </STYLE> | |
| <SCRIPT LANGUAGE="JavaScript"> | |
| <!-- Hide script from older browsers | |
| if (window != window.top) | |
| top.location.href = location.href; | |
| // End Hiding --> | |
| </SCRIPT> | |
| <SCRIPT LANGUAGE="JavaScript"> | |
| <!-- Hide script from older browsers | |
| // Loads a new page from a selected entry. | |
| function jumpContact(form) | |
| { | |
| var contactlist=form.Contact.selectedIndex; | |
| if (contactlist>=1) | |
| {window.location=form.Contact.options[contactlist].value;} | |
| else | |
| {alert("You're already on the English page! Use this if you want to pick another language.");} | |
| } | |
| // End Hiding --> | |
| </SCRIPT> | |
| <SCRIPT LANGUAGE="JavaScript"> | |
| if (document.images) { | |
| toc1on = new Image(); | |
| toc1on.src = "/images/menu/ecrm_on.gif"; | |
| toc2on = new Image(); | |
| toc2on.src = "/images/menu/services_on.gif"; | |
| toc3on = new Image(); | |
| toc3on.src = "/images/menu/hosting_on.gif"; | |
| toc4on = new Image(); | |
| toc4on.src = "/images/menu/alliance_on.gif"; | |
| toc5on = new Image(); | |
| toc5on.src = "/images/menu/clients_on.gif"; | |
| toc6on = new Image(); | |
| toc6on.src = "/images/menu/company_on.gif"; | |
| toc7on = new Image(); | |
| toc1off = new Image(); | |
| toc1off.src = "/images/menu/ecrm_off.gif"; | |
| toc2off = new Image(); | |
| toc2off.src = "/images/menu/services_off.gif"; | |
| toc3off = new Image(); | |
| toc3off.src = "/images/menu/hosting_off.gif"; | |
| toc4off = new Image(); | |
| toc4off.src = "/images/menu/alliance_off.gif"; | |
| toc5off = new Image(); | |
| toc5off.src = "/images/menu/clients_off.gif"; | |
| toc6off = new Image(); | |
| toc6off.src = "/images/menu/company_off.gif"; | |
| } | |
| function img_act(imgName) { | |
| if (document.images) { | |
| imgOn = eval(imgName + "on.src"); | |
| document [imgName].src = imgOn; | |
| } | |
| } | |
| function img_inact(imgName) { | |
| if (document.images) { | |
| imgOff = eval(imgName + "off.src"); | |
| document [imgName].src = imgOff; | |
| } | |
| } | |
| </SCRIPT> | |
| </HEAD> | |
| <BODY BGCOLOR="#000000" TEXT="#FFFFFF"> | |
| <TABLE BORDER="0" WIDTH="735" CELLSPACING="0" CELLPADDING="0"> | |
| <TR> | |
| <TD WIDTH="472"></TD> | |
| <TD WIDTH="263" COLSPAN="3" BGCOLOR="#808080" HEIGHT="1"><IMG SRC="images/1x1.gif" | |
| WIDTH="263" HEIGHT="1"></TD> | |
| </TR> | |
| <TR> | |
| <TD WIDTH="472" VALIGN="bottom"><A HREF="index.html"><IMG SRC="images/wa_logo.gif" | |
| ALT="World Wide Web Associates" BORDER="0" WIDTH="472" HEIGHT="60"></A> </TD> | |
| <TD WIDTH="1" BGCOLOR="#808080"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD WIDTH="261" VALIGN="top" HEIGHT="60"> | |
| <FORM METHOD="post" ACTION="http://webassociates.com/search-list.cgi"> | |
| <INPUT TYPE="hidden" NAME="CONTEXT" VALUE="Search in all documents"> | |
| <INPUT TYPE="hidden" NAME="SUBSTRING" VALUE="substring"> | |
| <DIV ALIGN="right"> | |
| <TABLE BORDER="0" CELLSPACING="0" CELLPADDING="3"> | |
| <TR> | |
| <TD><STRONG><FONT FACE="Arial, Verdana" SIZE="2">Search:</FONT></STRONG></TD> | |
| <TD><INPUT NAME="KEYWORDS" SIZE="12" VALUE></TD> | |
| <TD><INPUT TYPE="image" SRC="images/go.gif" BORDER="NO"></TD> | |
| </TR> | |
| </TABLE> | |
| </DIV> | |
| </FORM> | |
| <P><IMG SRC="images/1x1.gif" WIDTH="261" HEIGHT="1"></TD> | |
| <TD WIDTH="1" BGCOLOR="#808080"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"> </TD> | |
| </TR> | |
| </TABLE> | |
| <TABLE BORDER="0" WIDTH="735" CELLSPACING="0" CELLPADDING="0"> | |
| <TR> | |
| <TD WIDTH="1" BGCOLOR="#808080" ROWSPAN="5"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD BGCOLOR="#808080" HEIGHT="1"><IMG SRC="images/1x1.gif" WIDTH="676" HEIGHT="1"></TD> | |
| <TD BGCOLOR="#808080" ROWSPAN="5" WIDTH="1"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD ROWSPAN="5" VALIGN="top"><IMG SRC="images/blue_squares.gif" VSPACE=0 HSPACE="4" WIDTH="48" HEIGHT="50"> </TD> | |
| <TD WIDTH="1" BGCOLOR="#808080" ROWSPAN="5"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| </TR> | |
| <TR> | |
| <TD><DIV ALIGN="center"><CENTER><TABLE BORDER="0" CELLSPACING="6" | |
| CELLPADDING="0"> | |
| <TR> | |
| <TD WIDTH="105" HEIGHT="21"><A HREF="crm_solution.htm" ONMOUSEOVER="img_act('toc1')" | |
| ONMOUSEOUT="img_inact('toc1')"><IMG NAME="toc1" SRC="images/menu/ecrm_off.gif" | |
| ALT="e-CRM Solutions" BORDER="0" WIDTH="105" HEIGHT="21"></A></TD> | |
| <TD WIDTH="105" HEIGHT="21"><A HREF="services.htm" ONMOUSEOVER="img_act('toc2')" | |
| ONMOUSEOUT="img_inact('toc2')"><IMG NAME="toc2" SRC="images/menu/services_off.gif" | |
| ALT="Services" BORDER="0" WIDTH="105" HEIGHT="21"></A></TD> | |
| <TD WIDTH="105" HEIGHT="21"><A HREF="hosting.htm" ONMOUSEOVER="img_act('toc3')" | |
| ONMOUSEOUT="img_inact('toc3')"><IMG NAME="toc3" SRC="images/menu/hosting_off.gif" | |
| ALT="Application Hosting" BORDER="0" WIDTH="105" HEIGHT="21"></A></TD> | |
| <TD WIDTH="105" HEIGHT="21"><A HREF="alliance.htm" ONMOUSEOVER="img_act('toc4')" | |
| ONMOUSEOUT="img_inact('toc4')"><IMG NAME="toc4" SRC="images/menu/alliance_off.gif" | |
| ALT="Alliances" BORDER="0" WIDTH="105" HEIGHT="21"></A></TD> | |
| <TD WIDTH="105" HEIGHT="21"><A HREF="clients.htm" ONMOUSEOVER="img_act('toc5')" | |
| ONMOUSEOUT="img_inact('toc5')"><IMG NAME="toc5" SRC="images/menu/clients_off.gif" | |
| ALT="Clients" BORDER="0" WIDTH="105" HEIGHT="21"></A></TD> | |
| <TD WIDTH="105" HEIGHT="21" BACKGROUND="images/menu_background_online_crm.gif"><A | |
| HREF="company.htm" ONMOUSEOVER="img_act('toc6')" ONMOUSEOUT="img_inact('toc6')"><IMG | |
| NAME="toc6" SRC="images/menu/company_off.gif" ALT="Company" BORDER="0" WIDTH="105" | |
| HEIGHT="21"></A></TD> | |
| </TR> | |
| </TABLE> | |
| </CENTER></DIV></TD> | |
| </TR> | |
| <TR> | |
| <TD BGCOLOR="#808080" HEIGHT="1"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| </TR> | |
| <TR> | |
| <TD HEIGHT="18" BACKGROUND="images/services_background.gif"> </TD> | |
| </TR> | |
| <TR> | |
| <TD BGCOLOR="#808080" HEIGHT="1"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| </TR> | |
| </TABLE> | |
| <TABLE BORDER="0" WIDTH="735" CELLSPACING="0" CELLPADDING="0" HEIGHT="415"> | |
| <TR> | |
| <TD WIDTH="1" BGCOLOR="#808080" VALIGN="top" HEIGHT="415"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD VALIGN="top" WIDTH="130" HEIGHT="415"><IMG SRC="images/1x1.gif" WIDTH="130" HEIGHT="1"></TD> | |
| <TD BGCOLOR="#808080" VALIGN="top" WIDTH="1" HEIGHT="415"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD WIDTH="545" HEIGHT="415" VALIGN="top"><IMG SRC="images/1x1.gif" WIDTH="545" HEIGHT="1"><BLOCKQUOTE> | |
| <P><FONT FACE="Arial, Verdana" SIZE="3"><STRONG><B>O n l i n e C R M </B></STRONG></FONT></P> | |
| <P><FONT FACE="Arial, Verdana" SIZE="2"><B>Why CRM Is Becoming "e-CRM"</B><BR> | |
| <FONT COLOR="#C0C0C0"><B>CRM</B> is a conscious, proactive approach to customer service, | |
| sales, and support communications and processes. Management of customer relationships has | |
| traditionally been expensive and time-consuming, especially when ongoing service and | |
| support is required.</FONT></P> | |
| <P><FONT FACE="Arial, Verdana" SIZE="2" COLOR="#C0C0C0">Online Customer Relationship | |
| Management—customer-directed, Web-based CRM—uses the Web to integrate and simplify | |
| customer-related business processes.</FONT></P> | |
| <P><center> | |
| <A HREF="javascript:{}" onClick="window.open('/flash/popup.htm', 'window1', 'height=400,width=500')"> | |
| <img border=0 src="images/playdemo.gif" ALT="Play Flash Presentation"></A> | |
| </center><P> | |
| <P><FONT FACE="Arial, Verdana" SIZE="2"><B>Online CRM Is Better for People</B><BR> | |
| <FONT COLOR="#C0C0C0">Successful "Online Customer Relationship Management" empowers customers | |
| with on-demand information and service that's less expensive and far more convenient than | |
| traditional services.</FONT></P> | |
| <P><FONT FACE="Arial, Verdana" SIZE="2"><B>Online CRM Is Better for Business</B><BR> | |
| <FONT COLOR="#C0C0C0">Customer-directed commerce and support allows businesses to widen | |
| and simplify distribution while increasing customer satisfaction and loyalty. Companies | |
| that successfully use e-CRM realize huge cost savings by offering support services | |
| automatically through smart Web site applications. | |
| <P> | |
| The primary goal of eCRM is to make services more convenient and less expensive for customers. | |
| This in turn facilitates the company's fundamental goals of <i>increasing revenues</i> and <i>reducing costs</i> | |
| through improved customer satisfaction and new effiencies created by technology. | |
| <P> | |
| <UL> | |
| <LI><A STYLE="text-decoration: underline" HREF="crm_solution.htm">Our e-CRM Solutions</A> | |
| <LI><A STYLE="text-decoration: underline" HREF="kit.htm">Download a Customer Kit</A> | |
| <LI> <A STYLE="text-decoration: underline" HREF="clients.htm">See some examples of recent CRM Web sites</A> | |
| <LI><A STYLE="text-decoration: underline" HREF="sales_reqform.htm">Contact Us for a Free Consultation</A> | |
| </UL> | |
| </FONT></P> | |
| <P> </P> | |
| </BLOCKQUOTE> | |
| </TD> | |
| <TD BGCOLOR="#808080" WIDTH="1" VALIGN="top" HEIGHT="415"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD HEIGHT="415" VALIGN="top" WIDTH="58"><IMG SRC="/images/side_14.gif" HSPACE="4" VSPACE="1" WIDTH="48" HEIGHT="398"></TD> | |
| <TD WIDTH="1" BGCOLOR="#808080" VALIGN="top" HEIGHT="415"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| </TR> | |
| </TABLE> | |
| <TABLE BORDER="0" WIDTH="735" CELLSPACING="0" CELLPADDING="0"> | |
| <TR> | |
| <TD WIDTH="1" ROWSPAN="3" BGCOLOR="#808080"> <IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD WIDTH="130" ROWSPAN="2" HEIGHT="19"><IMG SRC="images/1x1.gif" WIDTH="130" HEIGHT="1"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD WIDTH="547" BGCOLOR="#808080" COLSPAN="3"><IMG SRC="images/1x1.gif" WIDTH="547" HEIGHT="1"></TD> | |
| </TR> | |
| <TR> | |
| <TD WIDTH="145" ROWSPAN="2"><IMG SRC="images/small_logo.gif" WIDTH="151" HEIGHT="20"></TD> | |
| <TD WIDTH="452" NOWRAP HEIGHT="19"> | |
| <STRONG> | |
| <FONT FACE="Arial, Verdana" SIZE="2"> | |
| <A HREF="online_crm.htm">e-CRM</A> | |
| <FONT COLOR="#C0C0C0">|</FONT> <A HREF="services.htm">Services</A> | |
| <FONT COLOR="#C0C0C0">|</FONT> <A HREF="hosting.htm">Network</A> | |
| <FONT COLOR="#C0C0C0">|</FONT> <A HREF="clients.htm">Clients</A> | |
| <FONT COLOR="#C0C0C0">|</FONT> <A HREF="company.htm">Company</A> | |
| <FONT COLOR="#C0C0C0">|</FONT> <A HREF="index.html">Home</A> | |
| </FONT> | |
| </STRONG> | |
| <!-- | |
| <STRONG> | |
| <FONT FACE="Arial, Verdana" SIZE="2"> | |
| <A HREF="contact.htm">Contact Us</A> | |
| . <A HREF="employment.htm">Careers</A> | |
| . <A HREF="media_relations.htm">Press Room</A> | |
| . <A HREF="investor_relations.htm">Investor Relations</A> | |
| . <A HREF="../index.html">Home</A> | |
| </FONT> | |
| </STRONG> | |
| --> | |
| </TD> | |
| <TD WIDTH="1" ROWSPAN="2" BGCOLOR="#808080"> | |
| <IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"> | |
| </TD> | |
| </TR> | |
| <TR> | |
| <TD BGCOLOR="#808080" HEIGHT="1"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| <TD BGCOLOR="#808080" HEIGHT="1"><IMG SRC="images/1x1.gif" WIDTH="1" HEIGHT="1"></TD> | |
| </TR> | |
| </TABLE> | |
| </BODY> | |
| </HTML> |