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<title>Contract Technical Services</title>
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<td height="42" rowspan="2" valign="top"><!--webbot bot="ImageMap" rectangle="(0,0) (200,97) index.htm" border="0" src="images/e1.GIF" alt="Dominant Systems Home" startspan --><MAP NAME="FrontPageMap"><AREA SHAPE="RECT" COORDS="0, 0, 200, 97" HREF="index.htm"></MAP><a href="_vti_bin/shtml.exe/tech_service_contracts.htm/map"><img ismap usemap="#FrontPageMap" border="0" height="99" alt="Dominant Systems Home" src="images/e1.GIF" width="202"></a><!--webbot bot="ImageMap" endspan i-checksum="52797" --> </td>
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<td bgcolor="#FFFFFF" valign="top" height="1"><p align="left"><br>
<img border="0" src="images/top_mn2.gif" WIDTH="146" HEIGHT="28"></td>
<td width="423" height="491" valign="top" rowspan="4"><div align="center"><center><table border="0" cellspacing="5" width="587" height="882">
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<td width="579" height="849" valign="top"><p align="center"><font color="#0099CC" face="Arial"><strong><big><big>Contract Technical Services </big></big><br>
<big><big>Price List</big></big></strong></font></p>
<font size="2"><div align="left"><table border="0" cellpadding="0" cellspacing="0" width="100%" height="590">
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<td width="50%" height="24"></font><font face="Arial" size="4"><strong>Hourly Service
Contracts</strong></font></td>
<td width="50%" height="14"></td>
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<font size="6"><td width="50%" height="16" bgcolor="#C0C0C0"></font><font face="Arial" size="2">20 Hour Contract</font></td>
<td width="50%" align="center" height="16" bgcolor="#C0C0C0"><p align="center"><font face="Arial" size="2">5% Discount</font></td>
<font SIZE="5">
</tr>
<tr>
</font><font size="6"><td width="50%" height="16"></font><font face="Arial" size="2">40
Hour Contract</font></td>
<td width="50%" align="center" height="16"><font face="Arial" size="2">10% Discount</font></td>
<font size="2">
</tr>
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<td width="50%" height="16" bgcolor="#C0C0C0"></font><font face="Arial" size="2">80 Hour
Contract</font></td>
<td width="50%" align="center" height="16" bgcolor="#C0C0C0"><font face="Arial" size="2">15%
Discount</font></td>
<font size="2">
</tr>
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<td width="50%" height="16"></font><font face="Arial" size="2">160 Hour Contract</font></td>
<td width="50%" align="center" height="16"><font face="Arial" size="2">20% Discount</font></td>
<font size="2">
</tr>
<tr>
<td width="50%" height="16" bgcolor="#C0C0C0"></font><font size="2" face="Arial">360+ Hour
Contract</font><font size="2"></td>
<td width="50%" align="center" height="16" bgcolor="#C0C0C0"></font><font size="2" face="Arial">25% Discount</font><font size="2"></td>
</tr>
<tr>
<td width="100%" height="18" colspan="2"><p align="center"></font><font size="1" face="Arial">These are discounts off the prices of our <a href="tech_service_alacarte.htm">A
La Carte Technical Services</a>.</font><font size="2"></td>
</tr>
<tr>
<td width="50%" height="21"></font></td>
<td width="50%" align="center" height="21"></td>
</tr>
<tr>
<td width="100%" height="24" colspan="2"><font face="Arial" size="4"><strong>Network
Administration Contracts</strong></font></td>
</tr>
<tr>
<td width="50%" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">Half day (4
hours) per week, 8 weeks (40 hours)</font></td>
<td width="50%" align="center" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">10%
Discount</font></td>
</tr>
<tr>
<td width="50%" height="18"><font face="Arial" size="2">One day twice a month, 4 months
(80 hours)</font></td>
<td width="50%" align="center" height="18"><font face="Arial" size="2">15% Discount</font></td>
</tr>
<tr>
<td width="50%" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">One day per
week, 8 weeks (80 hours)</font></td>
<td width="50%" align="center" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">15%
Discount</font></td>
</tr>
<tr>
<td width="50%" height="18"><font face="Arial" size="2">Two days per week, 8 weeks (160
hours)</font></td>
<td width="50%" align="center" height="18"><font face="Arial" size="2">20% Discount</font></td>
</tr>
<tr>
<td width="50%" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">Five days per
week, 8 weeks (320 hours)</font></td>
<td width="50%" align="center" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">25%
Discount</font></td>
</tr>
<tr>
<font size="2"><td width="100%" height="18" colspan="2"><p align="center"></font><font size="1" face="Arial">These are discounts off the prices of our <a href="tech_service_alacarte.htm">A La Carte Technical Services</a>.</font><font size="2"></td>
</font>
</tr>
<tr>
<td width="50%" height="18"></td>
<td width="50%" align="center" height="18"></td>
</tr>
<tr>
<td width="100%" height="18" colspan="2"><font face="Arial" size="4"><strong>Help Desk
Telephone Support</strong></font></td>
</tr>
<tr>
<td width="50%" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">Unlimited Annual
Help Desk Support</font></td>
<td width="50%" align="center" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">$1295/server</font></td>
</tr>
<tr>
<td width="50%" height="18"></td>
<td width="50%" align="center" height="18"></td>
</tr>
<tr>
<td width="100%" height="18" colspan="2"><font face="Arial" size="4"><strong>Annual
Service Contracts</strong></font></td>
</tr>
<tr>
<td width="50%" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">Compaq Carepaq
9x5 Next Day Service</font></td>
<td width="50%" align="center" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">Varies</font></td>
</tr>
<tr>
<td width="50%" height="18"><font face="Arial" size="2">Compaq Carepaq 24x7 4 Hour Service</font></td>
<td width="50%" align="center" height="18"><font face="Arial" size="2">Varies</font></td>
</tr>
<tr>
<td width="50%" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">On-Site Hardware
Repair</font></td>
<td width="50%" align="center" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">Varies</font></td>
</tr>
<tr>
<td width="50%" height="18"><font face="Arial" size="2">Carry-in Hardware Repair</font></td>
<td width="50%" align="center" height="18"><font face="Arial" size="2">Varies</font></td>
</tr>
<tr>
<td width="50%" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">Disaster
Recovery</font></td>
<td width="50%" align="center" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">Varies</font></td>
</tr>
<tr>
<td width="100%" height="18" colspan="2"><p align="center"><font size="1" face="Arial">Please
<a href="mailto:sales@domsys.com">contact us</a> for more information on these contracts.</font></td>
</tr>
<tr>
<td width="50%" height="18"></td>
<td width="50%" align="center" height="18"></td>
</tr>
<tr>
<td width="100%" height="18" colspan="2"><font face="Arial" size="4"><strong>Emergency and
Overtime Services</strong></font></td>
</tr>
<tr>
<td width="50%" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">Overtime Service
</font></td>
<td width="50%" align="center" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">150%
of applicable rate</font></td>
</tr>
<tr>
<td width="50%" height="18"><font face="Arial" size="2">Emergency Service</font></td>
<td width="50%" align="center" height="18"><font face="Arial" size="2">150% of applicable
rate</font></td>
</tr>
<tr>
<td width="50%" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">Emergency
Overtime Service </font></td>
<td width="50%" align="center" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">200%
of applicable rate</font></td>
</tr>
<tr>
<td width="100%" height="18" colspan="2"><p align="center"><font face="Arial" size="1">Overtime
rate applies for services performed outside our normal business hours.<br>
Emergency rate applies if you need service within 4 hours of your call.</font></td>
</tr>
<tr>
<td width="50%" height="18"></td>
<td width="50%" align="center" height="18"></td>
</tr>
<tr>
<td width="100%" height="18" colspan="2"><font face="Arial" size="4"><strong>Miscellaneous
Services</strong></font></td>
</tr>
<tr>
<td width="50%" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">Overnight charge</font></td>
<td width="50%" align="center" height="18" bgcolor="#C0C0C0"><font face="Arial" size="2">$200
per night</font></td>
</tr>
<tr>
<td width="50%" height="18"><font face="Arial" size="2">Cancellation charge</font></td>
<td width="50%" align="center" height="18"><font face="Arial" size="2">$100 per cancelled
appointment</font></td>
</tr>
<tr>
<td width="100%" height="18" colspan="2"><p align="center"><font SIZE="1" face="Arial">Cancellation
charge applies to appointments that are cancelled with less than a 24 hour notice.</font></td>
</tr>
<tr>
<td width="50%" height="18"></td>
<td width="50%" align="center" height="18"></td>
</tr>
</table>
</div></td>
</tr>
</table>
</center></div></td>
</tr>
<tr>
<td bgcolor="#E0E0E0" valign="top" width="146" height="803"><p align="center"><img border="0" src="images/shop5.GIF" alt="Shop at Dominant Systems" WIDTH="145" HEIGHT="32"><b><font size="2" face="Arial"><br>
</font></b><font color="#800000" face="Arial" size="1"><a href="shop.htm">Web Store</a><br>
<a href="http://argos2.domsys.com/webshop/">Web Store Express</a><br>
<a href="http://www.directplus.compaq.com/default.asp?HeaderURL=www%2Edomsys%2Ecom%2Fdomsystope%2Ehtm&amp;FooterURL=www%2Edomsys%2Ecom%2Fcombot%2Egif&amp;AgentID=1375" target="_blank">Compaq Direct Store</a><br>
<a href="bookshop.htm">Bookshop </a></font><br>
<font face="Arial"><a href="expert_solutions.htm"><small><small>Expert Solutions</small></small></a><br>
</font><b><font size="2" face="Arial"><br>
</font></b><img border="0" src="images/serv5.GIF" alt="Services" WIDTH="145" HEIGHT="32"><b><font size="2" face="Arial"><br>
</font></b><font size="1" face="Arial"><a href="tech_services.htm">What we can do for you</a><br>
<a href="tech_service_project_management.htm">Project Management</a><br>
<font color="#808080">Contract Services</font><br>
<a href="tech_service_alacarte.htm">A La Carte Services<br>
</a><a href="contact_servicem.htm">Contact Service Manager</a></font></p>
<p align="center"><img src="images/res5.gif" alt="Tech Resources" WIDTH="145" HEIGHT="32"><br>
<a href="helpdesk.htm"><font size="1" face="Arial" color="#000000">Online Help Desk</font></a><br>
<font size="1" face="Arial"><a href="configuration_center.htm" style="color: rgb(0,0,0)">Configuration
Center</a><br>
<a href="white_papers.htm">White Papers</a><br>
<font color="#000000"><a href="support_sites.htm">Partner Tech Support Sites</a></font><a href="../images/helpdesk.htm"><br>
</a></font><a href="expert_solutions.htm"><small><small><font face="Arial">Expert
Solutions</font></small></small></a><br>
<a href="year2000.htm"><font size="1" face="Arial">Year 2000 Resources</font></a><font size="1" face="Arial" color="#000000"><b><br>
</b></font><a href="ftp://domsys.com"><small><small><font face="Arial">FTP Site</font></small></small></a><br>
<font size="1" face="Arial"><br>
</font><img src="images/car5.gif" alt="Careers at Dominant Systems" WIDTH="145" HEIGHT="32"><br>
<a href="employment.htm"><small><small><font face="Arial">Current Job Postings</font></small></small></a></p>
<p align="center"><img src="images/adm5.gif" alt="ADMIN" WIDTH="145" HEIGHT="32"><br>
<small><small><font face="Arial"><a href="credit_app.htm">Credit Application</a><br>
<a href="tax_exempt.htm">Tax Exempt Form</a><br>
<a href="rma.htm">Product Returns</a><br>
<a href="contact_accounting.htm">Contact Accounting</a></font></small></small></p>
<p align="center"><a href="index.html"><font size="1" face="Arial"><b><br>
</b></font></a></td>
</tr>
<tr>
<td bgcolor="#FFFFFF" valign="top" width="146" height="1"><img border="0" src="images/bot_mn2.gif" WIDTH="146" HEIGHT="28"></td>
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<td bgcolor="#FFFFFF" valign="top" width="146" height="1">&nbsp; </td>
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<td width="602"><p align="left"><img src="images/bar461a.gif" alt="bar461a.gif (896 bytes)" WIDTH="750" HEIGHT="5"></td>
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<tr>
<td width="602"><p align="center"><small><font face="Arial"><a href="index.htm" style="color: rgb(0,0,255)">Home</a> | <a href="shop.htm" style="color: rgb(0,0,255)">Web
Store</a> | <a href="bookshop.htm" style="color: rgb(0,0,255)">Bookshop</a> | <a href="tech_services.htm" style="color: rgb(0,0,255)">Services</a> | <a href="search.htm" style="color: rgb(0,0,255)">Search</a> | <a href="contact_dsc.htm" style="color: rgb(0,0,255)">Contact Us</a></font></small></td>
</tr>
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<td width="602"><img src="images/bar461a.gif" alt="bar461a.gif (896 bytes)" WIDTH="750" HEIGHT="5"></td>
</tr>
<tr>
<td width="598"><p align="center"><font face="Arial"><small><small>Dominant Systems
Corporation 4201 Varsity Drive, #D Ann Arbor, MI 48108&nbsp; </small></small><br>
<small><small>+1.734.971.1210&nbsp; +1.734.677.3321 Fax</small></small></font></td>
</tr>
<tr>
<td width="602"><p align="center"><font face="Arial" color="#0000FF"><a href="mailto:info@domsys.com"><small><small>Info@domsys.com</small></small></a></font></td>
</tr>
<tr>
<td width="602" align="center"><p align="center"><font size="1" face="Arial">© Copyright
1996-2000 Dominant Systems Corporation <br>
Last Modified on <!--webbot bot="Timestamp" S-Type="EDITED" S-Format="%d %b %Y" startspan -->14 Jun 2000<!--webbot bot="Timestamp" endspan i-checksum="15049" --></font></td>
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