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<title>Frequently Asked Questions</title>
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<td valign="middle"><a href="index.html"><img src="yucca.jpg" width="84" height="125" border="0"></a><a href="index.html"><img src="silback2.gif" width="164" height="85" vspace="20" border="0"></a></td>
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<h5><font face="Arial, Helvetica, sans-serif" color="#0099CC">DSL
provided by:</font></h5>
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<td><a href="ClearWireWebCopy.htm"><img src="Clearwirelogo.GIF" width="150" height="47" border="0" align="right"></a></td>
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<div align="right"><font size="1" face="Arial, Helvetica, sans-serif">For
more information, Please contact:<br>
Bill Walters (505) 275-4991<br>
Email:<a href="mailto:bwalters@silicon-desert.com">bwalters@silicon-desert.com</a></font></div>
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<p><font face="Arial"><b>Frequently Asked Questions </b></font>
<ul>
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<li><font face="Arial" size="2">What is Silicon Desert Wireless and what
are they offering in the Albuquerque metropolitan area?</font></li>
</ul>
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<p><font face="Arial" size="2">Silicon Desert Wireless is a fixed wireless
(not mobile) high-speed Internet access service that is based on technology
and services provided by Clearwire Technologies, Inc. The product uses
spread spectrum and point-to-multipoint communications technologies,
developed by Clearwire, in place of the wires or fiber used to deliver
conventional wired communications services. Silicon Desert Wireless
is offering this service to teleworkers, small office/home office, and
small to medium-sized businesses in the Albuquerque metropolitan area.</font></p>
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<ul>
<li><font face="Arial" size="2">How does Silicon Desert Wireless compare
with ISDN, DSL and T1 connections?</font></li>
</ul>
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<p><font face="Arial" size="2">Like our dedicated ISDN connections, Silicon
Desert Wireless service is always on; there&#146;s never a busy signal.
Unlike DSL, the service speed does not diminish with distance from the
network (in this case, not the central office, but the base station).
Unlike IDSN and T1 connections, which may be connected to the Public
Service Telephone Network (PSTN), Silicon Desert Wireless service, functions
like a private network IP connection between you the end-user and Silicon
Desert.</font></p>
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<li><font face="Arial" size="2">How quickly can you get me connected?</font></li>
</ul>
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<p><font face="Arial" size="2">An Silicon Desert Wireless connection can
typically be established within 3-5 business days after order. The single
greatest reason an installation may take longer is if gaining permission
to, and installing the antenna on the roof of the property are required
(expected in less than 30% of installations).</font></p>
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<li><font face="Arial" size="2">Is the service secure?</font></li>
</ul>
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<p><font face="Arial" size="2">Yes, very secure. Underlying the Silicon
Desert Wireless connection is military-grade communication technology.
Additionally, the service is protected by authentication, proprietary
signal processing techniques, and directional antennas which it make
both very difficult to detect the radio frequency transmissions, and
<u>very</u> difficult to exploit. While no communications network is
absolutely secure, the &#145;work-factor&#146; required to exploit data
sent over the Clearwire network is at least as high as that for wired
and satellite telecommunications networks. If desired, the end-user
can achieve an even levels of security by introducing encryption at
the application layer.</font></p>
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<li><font face="Arial" size="2">Is it safe?</font></li>
</ul>
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<p><font face="Arial" size="2">Absolutely. The Clearwire transceiver actually
emits less power than a cellular telephone (sub 1 watt), and the antenna
will be installed at least 12 feet above ground level.</font></p>
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<ul>
<li><font face="Arial" size="2">What do I need to get service?</font></li>
</ul>
<dir>
<p><font face="Arial" size="2">The professional installer of your Silicon
Desert Wireless connection will provide everything you need. The Indoor
Unit or access server will be connected to your router, hub or PC equipped
with an RJ-45 10Base-T Ethernet interface (cables are included). The
Outdoor Unit, an antenna and small electronic box about the size of
a Palm Pilot<sup>TM</sup>, is installed in the window, side or roof
of your building, and connected to the Indoor Unit by coaxial cable.
The installer will configure the equipment with the necessary IP address(es).</font></p>
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<ul>
<li><font face="Arial" size="2">Is the service affected by weather conditions?</font></li>
</ul>
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<p><font face="Arial" size="2">No. Unlike some other wireless products
that operate in bands that ARE affected by weather, the Silicon Desert
Wireless service is unaffected by rain, snow, sleet, hail, fog or atmospheric
conditions of any kind, and all of the antenna options are rated for
wind loads in excess of 100 mph.</font></p>
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<li><font face="Arial" size="2">Do you need access to the roof of my building
to get me connected?</font></li>
</ul>
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<p><font face="Arial" size="2">Probably not. In most cases, due to the
unique attributes of Clearwire&#146;s product, access can be achieved
through a side of building or window mounted antenna, helping to achieve
the goal of service provisioning in ones of days after receipt of order.</font></p>
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<li><font face="Arial" size="2">Are you going to put an ugly antenna on
my building?</font></li>
</ul>
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<p><font face="Arial" size="2">Probably not. Clearwire has married its
customer premise equipment (CPE) with a family of aesthetically neutral
antennas that will not detract from your building&#146;s architecture
or appearance. We will only install an aesthetically challenged antenna
if you say it&#146;s okay, and then, only if necessary.</font></p>
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<ul>
<li><font face="Arial" size="2">Do I need any special network equipment,
like a router?</font></li>
</ul>
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<p><font face="Arial" size="2">No. Clearwire's customer premise equipment
is equipped with a 10 Base-T Ethernet interface and performs the TCP/IP
routing functions inside; no router is required.</font></p>
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<ul>
<li><font face="Arial" size="2">Can I get this service outside the Albuquerque
metropolitan area?</font></li>
</ul>
<dir>
<p><font face="Arial" size="2">Presently it is available only in Dallas
&#150; Ft. Worth, Texas and Buffalo, New York, Albuquerque, New York
but Clearwire is in the process of a nationwide deployment. Check Clearwire&#146;s
website (<a href="http://www.clearwire.com/">www.clearwire.com</a>)
for up to date information on their deployment plans</font></p>
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