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<meta http-equiv="Content-Language" content="en-gb">
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<meta name="GENERATOR" content="Microsoft FrontPage 4.0">
<meta name="ProgId" content="FrontPage.Editor.Document">
<title>Support</title>
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<p align="center">&nbsp;</p>
<p align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>
<p align="left" style="margin-top: -10">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<b>
<font color="#A53831" size="6">Technical Support</font></b></p>
<p align="left"><img border="0" src="images/line.gif" width="600" height="10"></p>
<table border="0" cellspacing="1" width="85%">
<tr>
<td width="100%" align="center">
<p align="left"><font color="#000000" size="4">Please note that WBSnet
support number and e-mail is only for connection problems with our
service.&nbsp; No other ISP is supported.</font></p>
<p align="left">&nbsp;</p>
</td>
</tr>
</table>
<table border="1" width="94%">
<tr>
<td width="100%"><strong><font size="3"> If you are able to connect please e-mail initially detailing any
problems.&nbsp;&nbsp;</font></strong>
<p><strong><font size="3"> If asking
for support via e-mail please state the exact URL if it is a problem with a Home Page or a
page on <font color="#A53831">WBSnet's</font> Site.</font></strong></p><font size="3">
<p><strong>Support number in
office hours for connection problems:- (01432) 269008 There is also an answer
phone outside office hours so we can get back to you as soon as possible.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></font></td>
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</table>
<p align="left"><strong>E-Mail :-<a href="mailto:support@wbsnet.co.uk"><font size="3">Support@Wbsnet.co.uk</font></a><font size="3">&nbsp;</font></strong></p>
<h1 align="left"><u><font color="#A53831" size="4">Internet Connection Settings</font></u></h1>
<font size="4">
<p>If you are having any problems connecting, use this checklist to confirm your settings.</p>
<h3>Local connection settings</h3>
<table border="1" width="100%">
<tr>
<td width="50%">Phone Number</td>
<td width="50%">(0845) 6621048</td>
</tr>
<tr>
<td width="50%">Primary DNS</td>
<td width="50%">195.89.152.1</td>
</tr>
<tr>
<td width="50%">Secondary DNS</td>
<td width="50%">195.89.152.2</td>
</tr>
<tr>
<td width="50%">IP address</td>
<td width="50%">Server assigned</td>
</tr>
</table>
<h3>&nbsp;</h3>
<p>&nbsp;</p>
<p>If you have any queries regarding the <font color="#A53831">WBSnet</font> service
please <a href="mailto:support@wbsnet.co.uk">mail</a> us or phone technical
support on 01432 269008.</p>
</font>
<p align="left">&nbsp;</p>
<p align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<font size="4">
The two Web Browsers that we recommend for surfing The Net:-</font></p><font size="4">
<p align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="http://home.netscape.com/computing/download/"><img src="images/netscape.gif" alt="netscape.gif (1435 bytes)" width="33" height="32"></a><font size="4">etscape</font><font size="2">
and</font></p>
<p align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="http://www.microsoft.com/ie40.htm"><img src="images/IE4LOGO.gif" alt="IE4LOGO.gif (1183 bytes)" width="110" height="31"></a></p>
<p align="left">If you have got a problem with the Internet or having trouble with your
mail or news settings then please refer to the settings below and see if they are all
correct. </p>
<p align="left"><strong>A frequent mistake for the mail server is to not
have the server names set correctly.</strong></p>
</font><p align="left"><strong><font size="3" color="#A53831">Mail Server
is&nbsp; </font><font size="3" color="#000000">Mail.Wbsnet.Co.Uk</font></strong></p>
<p align="left"><strong><font size="3" color="#000000">In <u><i> Outlook</i></u> Change
the server name by, going to Tools:- Accounts</font></strong></p>
<div align="left">
<table border="0" cellspacing="1" width="632">
<tr>
<td width="624" align="center"><strong><font size="3" color="#000000">Select
Mail Tab,
Selecting Account then pressing properties.</font></strong>
<p>&nbsp;</p>
</td>
</tr>
<tr>
<td width="624" align="center">
<p align="center">&nbsp;&nbsp; <img border="0" src="images/properties.jpg" width="373" height="212"></p>
</td>
</tr>
<tr>
<td width="624" align="center"><strong><font size="3" color="#000000">Then selecting
servers tab, and entering Mail.Wbsnet.Co.Uk in the Incoming and Outgoing</font></strong>
<p>&nbsp;</p>
</td>
</tr>
<tr>
<td width="624">
<p align="center"><img border="0" src="images/servers.jpg" align="center" width="271" height="314"></td>
</tr>
</table>
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<h1 align="left">&nbsp;&nbsp;&nbsp;<font color="#A53831">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</font></h1>
</font><p align="left"><font size="4"><font size="3">&nbsp;&nbsp;&nbsp;</font></font><font size="3">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</font><font size="2"><b>
The WebMaster<br>
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Copyright © 1998 <font color="#A53831">WBSnet</font>. All rights reserved.</b></font><font size="4"><font size="3"><br>
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