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<blockquote>
<p class="MsoNormal" style="mso-pagination:none;tab-stops:right 1.75in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line"><span style="mso-tab-count:1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span><i>Jared G. Baker</i></span><i><span style="font-size:8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:
line"> </span></i><span style="font-size:8.0pt;font-family:&quot;Comic Sans MS&quot;;
color:maroon;layout-grid-mode:line"><o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="mso-pagination:none;tab-stops:right 1.75in"><i><span style="font-size:8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:
line"><span style="mso-tab-count:1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>518 Chisholm Valley Dr <o:p>
</o:p>
</span></i></p>
<p class="MsoNormal" style="mso-pagination:none;tab-stops:right 1.75in"><i><span style="font-size:8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:
line"><span style="mso-tab-count:1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Round Rock, TX 78681<o:p>
</o:p>
</span></i></p>
<p class="MsoNormal" style="mso-pagination:none;tab-stops:right 1.75in"><i><span style="font-size:8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:
line"><span style="mso-tab-count:1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>512-630-3601<o:p>
</o:p>
</span></i></p>
<p class="MsoNormal" style="mso-pagination:none;tab-stops:right 1.75in"><i><span style="font-size:8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:
line">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
morfeus7@swbell.net</span><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line"><span style="mso-spacerun: yes">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span><o:p>
</o:p>
</span></i></p>
<p class="MsoNormal" style="margin-top:.25in;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><i><span style="font-size:12.0pt;font-family:&quot;Comic Sans MS&quot;;layout-grid-mode:line">OBJECTIVE</span></i></b><span style="font-size:11.0pt;font-family:&quot;Comic Sans MS&quot;;layout-grid-mode:line"><o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:9.0pt;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">Seeking
a position that enables me to use acquired skills in a team oriented
organization.<span style="mso-spacerun: yes">&nbsp; </span>Ideally, the
position will suit my needs while I contribute to the company.<o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:9.0pt;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><i><span style="font-size:12.0pt;font-family:&quot;Comic Sans MS&quot;;layout-grid-mode:line">SUMMARY
OF QUALIFICATIONS</span></i></b><span style="font-size:11.0pt;font-family:&quot;Comic Sans MS&quot;;
layout-grid-mode:line"><o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">-<span style="mso-spacerun: yes">&nbsp;
</span>Strong Interpersonal and Customer Service skills<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">-<span style="mso-spacerun: yes">&nbsp;
</span>Strong Communication and Writing Skills<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">-<span style="mso-spacerun: yes">&nbsp;
</span>Teamwork oriented and experienced<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">-<span style="mso-spacerun: yes">&nbsp;
</span>Self-motivated and resourceful<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">-<span style="mso-spacerun: yes">&nbsp;
</span>Excellent Hardware and Software skills<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">-<span style="mso-spacerun: yes">&nbsp;
</span>Excellent Troubleshooting and Reasoning Skills<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">-<span style="mso-spacerun: yes">&nbsp;
</span>Thorough Networking and Server experience<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">-<span style="mso-spacerun: yes">&nbsp;
</span>Project and committee experience<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:9.0pt;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><i><span style="font-size:12.0pt;font-family:&quot;Comic Sans MS&quot;;layout-grid-mode:line">EDUCATIONAL
BACKGROUND<span style="mso-tab-count:1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></i><span style="font-size:14.0pt;font-family:&quot;Comic Sans MS&quot;;layout-grid-mode:line"><o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">Associate
of Applied Science in Electronics Technology,<span style="mso-spacerun: yes">&nbsp;
</span>Hallmark Institute of Technology,<span style="mso-spacerun: yes">&nbsp;
</span>San Antonio, Texas.<span style="mso-spacerun: yes">&nbsp;&nbsp; </span>March
1998.<o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">&nbsp;<o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">Completed
approximately 30 credits towards a Bachelor of Science in Counseling,<span style="mso-spacerun: yes">&nbsp;
</span>Southwestern Assemblies of God University,<span style="mso-spacerun: yes">&nbsp;
</span>Waxahachie, Texas.<span style="mso-spacerun: yes">&nbsp; </span>1995<o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">&nbsp;<o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">Pursuing
2000 MCSE Certification</span><span style="font-family:&quot;Comic Sans MS&quot;;
color:maroon;layout-grid-mode:line"><o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:9.0pt;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><i><span style="font-size:12.0pt;font-family:&quot;Comic Sans MS&quot;;layout-grid-mode:line">WORK
HISTORY </span></i></b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;
layout-grid-mode:line"><o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:9.0pt;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">Jun
98 – Jun 00<span style="mso-spacerun: yes">&nbsp; </span><b><span style="mso-spacerun:
yes">&nbsp;&nbsp;&nbsp;</span>Technical Support<span style="mso-spacerun: yes">&nbsp;
</span></b>Dell Computer Corporation,<span style="mso-spacerun: yes">&nbsp; </span>Round
Rock, Texas. Customer Technical Support is primary duty, Including, accurate
resolve of hardware and software issues in a timely manner. Understand and
implement policies and procedures for resolving issues and
dispatching/expediting parts and or onsite service. Other responsibilities
include resolving non-technical customer issues, also maintain and communicate
statistical performance levels. Work with other teams and staff to provide
sound customer experience and satisfaction in all areas.<span style="mso-spacerun: yes">&nbsp;
</span><o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:9.0pt;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">Sep
97<span style="mso-spacerun: yes">&nbsp; </span>-<span style="mso-spacerun: yes">&nbsp;
</span>Apr 98<span style="mso-spacerun: yes">&nbsp; </span><b><span style="mso-spacerun: yes">&nbsp;&nbsp;&nbsp;</span>Sales/Customer
Service<span style="mso-spacerun: yes">&nbsp; </span></b>Radio Shack, San
Antonio, Texas. Primary duties were floor sales and customer service.<span style="mso-spacerun: yes">&nbsp;
</span>Daily duties included handling customer issues and returns. Assisted
with monthly inventory and stocking.<span style="mso-spacerun: yes">&nbsp; </span><o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:9.0pt;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">Jan
97<span style="mso-spacerun: yes">&nbsp; </span>- July 97<span style="mso-spacerun:
yes">&nbsp;&nbsp;&nbsp; </span><b><span style="mso-spacerun: yes">&nbsp;&nbsp;</span>Technician<span style="mso-spacerun: yes">&nbsp;
</span></b>Computer Dynamics, San Antonio, Texas<span style="mso-spacerun: yes">&nbsp;&nbsp;
</span>Building and repairing PC's were main responsibilities, others included
on site troubleshooting and repair.<span style="mso-spacerun: yes">&nbsp; </span>Responsible
for most in-shop repairs. RMA, ordering, on-site installation and shipping
/receiving.<span style="mso-spacerun: yes">&nbsp;&nbsp;&nbsp; </span><b><span style="mso-spacerun:
yes">&nbsp;&nbsp;</span><o:p>
</o:p>
</b></span></p>
<p class="MsoNormal" style="margin-top:9.0pt;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-size:8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:
line">&nbsp;<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:9.0pt;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-size:8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:
line">&nbsp;<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:9.0pt;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-size:8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:
line">&nbsp;<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:9.0pt;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><i><span style="font-size:12.0pt;font-family:&quot;Comic Sans MS&quot;;layout-grid-mode:line">PRODUCTS
AND TECHNOLOGIES<o:p>
</o:p>
</span></i></b></p>
<p class="MsoNormal" style="margin-top:9.0pt;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
11.0pt;font-family:&quot;Comic Sans MS&quot;;layout-grid-mode:line">&nbsp;<o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:9.0pt;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
11.0pt;font-family:&quot;Comic Sans MS&quot;;layout-grid-mode:line">&nbsp;<o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">-<span style="mso-spacerun: yes">&nbsp;
</span>Operating Systems<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">Have
supported Windows 95/98/NT Workstation for 2 full years in a call center
environment. Received training on Windows 2000 Professional and supported it
since it’s release in February. Have had training on Windows NT/2000 Server,
2000 Advanced Server and Small Business Server 4.5. <o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">&nbsp;<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">-<span style="mso-spacerun: yes">&nbsp;
</span>Software<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">Have
supported Standard Office Suite (97/2000) and Works Suite for 2 years
including, Word, Excel, PowerPoint, Outlook, Works, Encarta, Internet Explorer
and Outlook Express. Have operational ability of FrontPage, Streets and
Access. Also fluent in use and operation of miscellaneous utilities for
logging and tracking daily work and other assignments, such as web based or
GUI based applications to work with different data bases. Ability to adapt,
learn and grow with any application necessary or required to perform specific
tasks.<o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">&nbsp;<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">-<span style="mso-spacerun: yes">&nbsp;
</span>Hardware<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">Thoroughly
trained and experienced on all standard PC hardware: Motherboards, memory
(PC-100/133/RDRAM), processors, Hard Drives (IDE-SCSI), ATA-66 and SCSI
Controllers, Floppy and CDROM Drives, DVD drives and decoder cards, Sound,
Video and Video Capture cards, NIC, Modem, CDR-CDRW Drives, Zip and Tape
Drives, Chassis, Power Supply. Supported Dell Dimension and OptiPlex desktop
systems. <o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">&nbsp;<o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">Trained
on Dell PowerEdge Servers (Workgroup and Departmental) and some PowerVault
Storage systems; JBOD, DAT, DDS and autoloaders. Trained on the following
Server Hardware, RAID (0,1,5, 1+0), Redundant Power Supply, Backplane, Dell
Remote Access Card and NIC Teaming. Also trained on some management and remote
access utilities.<o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="mso-spacerun: yes; font-size: 8.0pt; font-family: Comic Sans MS; color: maroon; layout-grid-mode: line">&nbsp;</span><b><span style="font-family:&quot;Comic Sans MS&quot;;
color:maroon;layout-grid-mode:line"><o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">-<span style="mso-spacerun: yes">&nbsp;
</span>Development<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">Always
looking for and receptive to methods of advancing skills and knowledge.
Individually perusing Microsoft’s 2000 MCSE certification. Seeks mentoring
from others. Actively participates in team and other organizational meetings.
Helps to focus and identify areas of improvement for projects. Has been a
member of team to develop new strategies and proactive measures to reduce
support efforts. <o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">&nbsp;<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">-<span style="mso-spacerun: yes">&nbsp;
</span>Training and Mentoring<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">Contributes
to Dell’s internal Knowledge Base by writing technical documents to assist
and guide others in problem resolution. Trains and mentors others and offers
input to resolving technical issues. Provides positive feedback where
necessary to promote the ability of the team. </span><b><span style="font-family:&quot;Comic Sans MS&quot;;
color:maroon;layout-grid-mode:line"><o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:0in;margin-right:0in;margin-bottom:2.0pt;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><b><span style="font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">&nbsp;<o:p>
</o:p>
</span></b></p>
<p class="MsoNormal" style="margin-top:9.0pt;margin-right:0in;margin-bottom:.05in;
margin-left:2.0in;mso-pagination:none;tab-stops:2.0in"><span style="font-size:
8.0pt;font-family:&quot;Comic Sans MS&quot;;color:maroon;layout-grid-mode:line">&nbsp;<o:p>
</o:p>
</span></p>
<p class="MsoNormal" style="mso-pagination:none;tab-stops:right 1.75in"><b><span style="mso-tab-count:1">&nbsp;
</span></b></p>
</blockquote>
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