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Cannot open designs #1853

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Bilverin opened this issue Feb 8, 2018 · 15 comments
Closed

Cannot open designs #1853

Bilverin opened this issue Feb 8, 2018 · 15 comments
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@Bilverin
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@Bilverin Bilverin commented Feb 8, 2018


  • Version: 2.19.0
  • Web/Desktop: Desktop
  • Platform: win32
  • Avocode UID: 167141

Stuck at "Rendering Design" and then return to designs page. The same trouble in web app:
http://prntscr.com/ibqq4z
@glutaminefree
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@glutaminefree glutaminefree commented Feb 8, 2018

Same here! Can't open any design.

  • Version: 2.19.0
  • Web/Desktop: both
  • Platform/Browser: Fedora 26 x64 / Firefox 58.0.1 x64
@vojtatranta
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@vojtatranta vojtatranta commented Feb 8, 2018

Hi @Bilverin and @glutaminefree ,
the designs really never open and no error pops up, right?

You can disable WebGL rendering by going to App Preferences and checking Disable Monroe rendering engine

@Bilverin
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@Bilverin Bilverin commented Feb 8, 2018

Large designs just stuck at "Rendering Design..." and that's all. Small files open without problems.
"You can disable WebGL rendering by going to App Preferences and checking Disable Monroe rendering engine" - it's help, thank you.

@glutaminefree
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@glutaminefree glutaminefree commented Feb 8, 2018

You can disable WebGL rendering by going to App Preferences and checking Disable Monroe rendering engine

I can't hide any layer in design in this mode. But all layers have 'hided' icon. And designer's guides always visible - it's bad.

@vojtatranta
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@vojtatranta vojtatranta commented Feb 8, 2018

@glutaminefree aha, it seems that visibility toggle states are broken initially. It seems that it works when you toggle a layer visibility, or no?

Guides do not seem to be visible. Could you send me a screenshot?

@vojtatranta
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@vojtatranta vojtatranta commented Feb 8, 2018

Aha, groups cannot be hidden. That's a bug.

@glutaminefree
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@glutaminefree glutaminefree commented Feb 8, 2018

@vojtatranta screenshot_20180208_123343

Design in this mode rendered with glitches.

@vojtatranta
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@vojtatranta vojtatranta commented Feb 8, 2018

@glutaminefree These "guides" are not in the app. These are in the design. Could you send me that original file? at vojtatranta@avocode.com?

@glutaminefree
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@glutaminefree glutaminefree commented Feb 8, 2018

@vojtatranta Yes, I know it. But I can't hide it :(
Right now I need to work. Where can I download 2.18.2 version for while?

@jakubzitny
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@jakubzitny jakubzitny commented Feb 8, 2018

@glutaminefree: 64-bit Linux here and 32-bit here.

@glutaminefree
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@glutaminefree glutaminefree commented Feb 8, 2018

@jakubzitny Thanks!

@vojtatranta
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@vojtatranta vojtatranta commented Feb 8, 2018

@glutaminefree just tried that design and glitches are just layers and can be hidden by clicking on the "eye" symbol (there is a bug that initially this toggle seems to be off, but it works)

@Catofwanders
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@Catofwanders Catofwanders commented Feb 8, 2018

I have the same problem. And try to install old version, but it autoupdate to 2.19!
My comrads work well and it is only in my computer.

@vojtatranta
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@vojtatranta vojtatranta commented Feb 8, 2018

@Catofwanders our servers should be in the good mood now. Opening of the design should be much better, can you try out in the 2.19.0?

@vojtatranta
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@vojtatranta vojtatranta commented Feb 8, 2018

This should be improved in 2.19.1. There was a memory allocation fault in the rendering. Would you try now?

@glutaminefree problem with layer visibility is fixed, group layers are not hidable.

Reopen if it's still not OK.

@vojtatranta vojtatranta closed this Feb 8, 2018
@vojtatranta vojtatranta added this to the 2.19.1 milestone Feb 8, 2018
@vojtatranta vojtatranta added the bug label Feb 8, 2018
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