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after the upgrade to 2.8, does not work when you open a psd #916

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AlexLvov opened this issue Jun 14, 2016 · 6 comments

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@AlexLvov
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commented Jun 14, 2016

IMPORTANT: Please try to describe how did it happen.


App v.2.8.0
Source UID: 71382

RangeError: Failed to execute 'getImageData' on 'CanvasRenderingContext2D': Out of memory at ImageData creation
    at RangeError (native)
    at e.exports.e.drawImage (file:///C:/Users/master/AppData/Local/avocode/app-2.8.0/resources/app.asar/dist/avocode.min.js:24:5280)
    at file:///C:/Users/master/AppData/Local/avocode/app-2.8.0/resources/app.asar/dist/avocode.min.js:24:3236
    at List.__iterate (C:\Users\master\AppData\Local\avocode\app-2.8.0\resources\app.asar\node_modules\immutable\dist\immutable.js:2208:13)
    at List.forEach (C:\Users\master\AppData\Local\avocode\app-2.8.0\resources\app.asar\node_modules\immutable\dist\immutable.js:4383:19)
    at e.exports.e.createSprites (file:///C:/Users/master/AppData/Local/avocode/app-2.8.0/resources/app.asar/dist/avocode.min.js:24:2834)
    at e.exports.e.loadDocument (file:///C:/Users/master/AppData/Local/avocode/app-2.8.0/resources/app.asar/dist/avocode.min.js:24:2578)
    at t.loadDocument (file:///C:/Users/master/AppData/Local/avo
@connor-bean

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commented Jun 14, 2016

Hey @AlexLvov -

Thanks for the report. Would you be able to send us any screenshots and the PSD you were trying to open to team@avocode.com?

@AlexLvov

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commented Jun 14, 2016

PSD to update opened. Now most of the PSD issued a screen - http://prntscr.com/bg76b1. Example file that is not open - https://yadi.sk/i/Er2Hoz1IsUMCc

@AlexLvov AlexLvov changed the title after the upgrade to 1.8, does not work when you open a psd after the upgrade to 2.8, does not work when you open a psd Jun 14, 2016

@vojtatranta

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commented Jun 14, 2016

Hi @AlexLvov
this is clearly a problem of 32bits version of Avocode.

We backed x64 build of Avocode for you. You can try it out: http://media.avocode.com/download/avocode-app/2.8.0/avocode-app-windows-x64-2.8.0.exe

Opening a design should be OK, because Avocode would be able to allocate more memory.
Note that you will not lose any of your data, but you may experience bad performance first few minutes after login - app needs to download assets and other stuff.
Thank you!

@vojtatranta vojtatranta added the windows label Jun 14, 2016

@AlexLvov

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commented Jun 14, 2016

Thank you!
Everything is working!

@AlexLvov AlexLvov closed this Jun 14, 2016

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commented Jun 14, 2016

@AlexLvov wooow! I love to hear this!! We will be releasing 2.8.1 you should be notified at least via github. I hope you won't have any troubles with this minor update, if so, please let us know. Thank you!

@vojtatranta vojtatranta added the win-x64 label Jun 14, 2016

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commented Jun 16, 2016

Hi @AlexLvov here's link for stable 64bit Windows Avocode build https://manager.avocode.com/download/avocode-app/windows-x64/ please use this one, thanks.

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