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ENOENT: resources.tar.gz in upload #946

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liakwee-mirum opened this Issue Jun 28, 2016 · 6 comments

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liakwee-mirum commented Jun 28, 2016

IMPORTANT: Please try to describe how did it happen.
This happens when uploading PSD into avocode.


App v.2.8.2
Source UID: 15500

Error: ENOENT: no such file or directory, open '/Users/lilee/.avocode/userdata/15500/documents/606e5f5dde86411ab2866b7d5907d0d2/images/resources.tar.gz'
    at Error (native)
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jakubzitny Jun 28, 2016

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Hey @liakwee-mirum, thanks for letting us know. From time to time we get this bug and we're not really sure about all the cases when it is happening. It has something to do with local cache of your Avocode data. To fix this problem you can just remove the userdata directory and state.json file in your ~/.avocode. Avocode will download all your files againg and the problem should be resolved.

Let us know if you have any more problems ;)

Thanks.

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jakubzitny commented Jun 28, 2016

Hey @liakwee-mirum, thanks for letting us know. From time to time we get this bug and we're not really sure about all the cases when it is happening. It has something to do with local cache of your Avocode data. To fix this problem you can just remove the userdata directory and state.json file in your ~/.avocode. Avocode will download all your files againg and the problem should be resolved.

Let us know if you have any more problems ;)

Thanks.

@jakubzitny jakubzitny added this to the 2.8.3 milestone Jun 28, 2016

@jakubzitny jakubzitny removed the 2.8.2 label Jun 28, 2016

@jakubzitny jakubzitny referenced this issue Jun 30, 2016

Closed

error #954

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jakubzitny Jun 30, 2016

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Hey @liakwee-mirum, can you please re-check if the requested file is really missing frou your filesystem?
/Users/lilee/.avocode/userdata/15500/documents/606e5f5dde86411ab2866b7d5907d0d2/images/resources.tar.gz

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jakubzitny commented Jun 30, 2016

Hey @liakwee-mirum, can you please re-check if the requested file is really missing frou your filesystem?
/Users/lilee/.avocode/userdata/15500/documents/606e5f5dde86411ab2866b7d5907d0d2/images/resources.tar.gz

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liakwee-mirum Jun 30, 2016

Hi @jakubzitny,

I've tried your previous recommendation to delete the userdata folder and so far, i did not get the error again.

Thanks for you help

liakwee-mirum commented Jun 30, 2016

Hi @jakubzitny,

I've tried your previous recommendation to delete the userdata folder and so far, i did not get the error again.

Thanks for you help

@jakubzitny jakubzitny changed the title from Error when uploading PSD to ENOENT: resources.tar.gz in upload Jun 30, 2016

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jakubzitny Jun 30, 2016

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@liakwee-mirum thanks for the info, we're glad it's (kinda) solved for you.

I'll reopen this issue though, because this is still happening to some users and we need to resolve it to 100% satisfaction :)

PS: you can unsubscribe from notifications on the right if you don't want to be bothered by further activity here.

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jakubzitny commented Jun 30, 2016

@liakwee-mirum thanks for the info, we're glad it's (kinda) solved for you.

I'll reopen this issue though, because this is still happening to some users and we need to resolve it to 100% satisfaction :)

PS: you can unsubscribe from notifications on the right if you don't want to be bothered by further activity here.

@jakubzitny jakubzitny reopened this Jun 30, 2016

@jakubzitny jakubzitny referenced this issue Jul 3, 2016

Closed

error #957

@petrbrzek petrbrzek modified the milestones: 2.8.3, 2.9.0 Jul 4, 2016

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petrbrzek Jul 4, 2016

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This issue was tough but I hope it's been fixed. Please let us know if you'll have any more trouble with this. Closing now.

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petrbrzek commented Jul 4, 2016

This issue was tough but I hope it's been fixed. Please let us know if you'll have any more trouble with this. Closing now.

@petrbrzek petrbrzek closed this Jul 4, 2016

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ahmadmansee1987 Jul 21, 2016

i have a problem after uploading specific file from sketch to Avocode and try to open it an error message will appear says "An error occurred"

ahmadmansee1987 commented Jul 21, 2016

i have a problem after uploading specific file from sketch to Avocode and try to open it an error message will appear says "An error occurred"

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