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connect-integration-servicenow-itsm

Amazon Connect integration -- ServiceNow IT service management (ITSM)

This Quick Start provides a set of AWS Lambda functions to jumpstart your integration of ServiceNow IT service management (ITSM) and Amazon Connect. The integration enhances the experience of customers who interact with your contact center.

Quick Start architecture for ServiceNow integration on AWS

For details and launch information, see the data sheet.

To post feedback, submit feature ideas, or report bugs, use the Issues section of this GitHub repo.

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