connect-integration-webtext

Amazon Connect integration -- WEBTEXT Contact Center Messaging

This Quick Start integrates WEBTEXT Contact Center Messaging with Amazon Connect. This integration enables your Amazon Connect contact center to use SMS text, MMS pictures, Facebook Messenger, and other messaging channels to transform the user experience. Messaging-enabled contact centers support users in their preferred channel, on their preferred device.

For details and launch information, see the data sheet.

To post feedback, submit feature ideas, or report bugs, use the Issues section of this GitHub repo.