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Bugs and features request

How to get help

If you're in trouble while installing, upgrading, configuring or using Bacula-Web ? No problem, feel free to register and submit a bug report and features request in the dedicated bug tracker.

Bug report guideline

Before submiting a bug report, please make sure that ...

  • check the :ref:`FAQ page <gethelp/faq>`, there might be some useful informations which can help you
  • you're using the latest version of Bacula-Web
  • the config file have been adapted to your configuration (check the documentation)
  • all items are ok in the test page (except for the database engine you don't use)
  • you checked Apache error log file for some warnings or errors
  • you're able to connect to the database with the client
    • $ mysql for MySQL
    • $ psql for postgreSQL
    • $ sqlite3 for SQLite

Then make sure you include those details in the bug report

  • PHP version
  • Which database you're using (SQLite, MySQL or postgreSQL)
  • Apache (or any web server) logs
  • Screenshot(s) are useful too

Note

As much details you provide, as fast I will be able to help you and fix the bug (if any)