Wrong hours (+1)

[kubehu]

Current time: 14:51
I set the date and time to 14:59:00, and the counter value is: 01:07:59.
That's an hour more.

When you wait until the time is less than 1 hour, open the page with countdown and the seconds digit will be freeze.

[baden03]

two possibilities:
First, check your WordPress timezone settings to make sure that the system time matches your local time.

Second, check if you are using a caching plugin, as caching is a snapshot of the page at a specific time, and not created anew each time it's being requested..

[kubehu]

• I checked the time, server is ok (CET), wp is ok (UTC+1)
• I don't use cache plugin.
• When I'm changing the wp time zone (to plus or minus 1 hour), the countdown time is still remains the same (browser cache flush, site modified and publish for safety's sake.)

[kubehu]

Update:
I tested another website (other server). The result is the same as before.

[baden03]

Can you provide a link to either of the examples?

[kubehu]

Yes of course @baden03. I created a test post with 03-11-2019 23:00:00:
http://gvm.kube.hu/2018/12/19/hello-vilag/

[kubehu]

This code is correct with local time and target date in source:

jQuery(document).ready(function($) {
$('#new-years-eve-dashboard').tminusCountDown({
targetDate: {
'day': 	05,
'month': 11,
'year': 2019,
'hour': 23,
'min': 	00,
'sec': 	00,
'localtime': '11/5/2019 10:00:14'
},
style: 'jedi',
id: 'new-years-eve',
event_id: '',
launchtarget: 'countdown',
omitWeeks: 'false',
omitmonths: 'false',
omityears: 'false'});
});

On frontend time is one hour more.

[baden03]

are you using a shortcode or the T(-) Countdown block?

[kubehu]

@baden03 I'm using a shortcode. I updated the date to 11/7/2019 23:00:00.

[baden03]

@zerx please share the exact code so we can test it as well.
Also, you might want to explicitly set the timezone using the timezone attribute:
[tminus t="2019-11-09 23:00:00" timezone="Europe/Budapest" /]

If your WordPress timezone value is +1... this will not take into account daylight savings.. so you might want to set that to a proper PHP timezone value:
https://www.php.net/manual/en/timezones.php

[kubehu]

@baden03
Ok, now I modified the code to yours. The problem is still alive.
So now the shortcode on the page is:
[tminus t="2019-11-09 23:00:00" timezone="Europe/Budapest" /]

[baden03]

this is very strange... and the current time that is displayed under dashboard > settings > timezone is correct?

[kubehu]

@baden03
Yes, it's corret:
Universal time (UTC) is 2019-11-06 14:54:46. Local time is 2019-11-06 15:54:46.

By the way if changed the timezone in wordpress settings, the counter doesn't change.

I tired another site with under construction from theme feature function (the function has a countdown), it's works fine.
So I think there is a problem with the extension. it is possible?

[baden03]

if you set the timezone attribute, the counter will not change with WordPress... try removing the timezone attribute and then you can dial it in by changing the WP settings.

You might try turning off all plugins and seeing if you can find one that affects the timezone by turning them back on one-by-one...

Regardless, we'll get it figured out and resolved with you.

[kubehu]

@baden03

I'm done with these options and their variations.

• turned off all plugins
• remove the attribute and change wp settings (it had never worked before)
• deactivate/active and remove/install this plugin
• hard flush my browser cache

It is very interesting that the counter does not change when I changed Wp time settings.
It wouldn't be a problem if I set the extension 1 hour earlier. However, in this case, the seconds counter will stop when it is within an hour.

[kubehu]

@baden03

I found another plugin with +1 hour effect: Countdown Wpdevart
I have good counters (plugin, under constraction page in theme), but this plugin could help for us, cause They may have worked from the same source.

The time is central europe with winter time from october last sunday in Hungary. I think it will be the source of problem. I can't think of anything else.

[git-hela]

Same Situation here. Neither the timezone setting in WP nor the timezone attribute in the shortcode affects the counter.

Maybe the plugin (or WP) gets the time/timezone directly from the server and passes it to the counter?

http://www.hth-pyrotec.at

[baden03]

Working on resolving this issue today... stand by for an update.

[baden03]

Version 2.4.6d has just been pushed to the repo and it should resolve the timezone issue.

[baden03]

Issue marked as resolved.

[kubehu]

@baden03

I tested at now.

• Widget: works fine, but number of seconds (and years,months,weeks display as sum of days ) not appear. So it's another problem.
• Shortcode: does not work, [tminus t="2020-01-31 13:00:00" timezone="Europe/Budapest" /] -> 00:00:00

[baden03]

Widget? There is no sidebar widget anymore. Are you referring to the Gutenberg Block?
There is no timezone attribute, please remove this, only the timezone set in the WordPress Settings > General > Timezone is used. What is the exact value (and date/time) set under the WP Timezone settings?

We have tested this across a number of setups and have not seen an issue, so if you are continuing to experience the wrong time settings, please verify:

1. Your timezone is set correct
2. T(-) Countdown updated to the latest version
3. Browser Cache is cleared and the page is loading fresh

[kubehu]

Yes I refering to the Gutenberg Block. I installed a fresh new site with this plugin, I thought it would be the best. Now its ok. The sorthcode is works fine at now. This issue resolved.

[baden03]

Very happy to hear that! Thank you for the feedback, and patience while we solved this.