Failed uploading print file

[Ali229]

Describe the bug
Cannot send print to SD card. This has been a problem for months, then finally the manually defining the printer's IP address feature was introduced inside bambu studio since then I had no problem, but since 2-3 days ago this issue is back. I do not have any kind of VPN or antivirus.

To Reproduce

1. Slice a file
2. From the top right drop down select "send"
3. Confirm Send
4. See error "Failed uploading print file"

Expected behavior
Send the file to the printer's SD card

Screenshots

Desktop (please complete the following information):

• OS: Windows
• Version 11

What I've tried

1. Restart printer
2. Restart Bambu Studio
3. Tried previous version of Bambu Studio from another PC
4. Tried formatting card
5. Tried another SD Card

[StoneLiBambulab]

Hi @Ali229 ,
maybe the sd card is full, and could help to upload the log files zip, please refs to
https://wiki.bambulab.com/en/x1/troubleshooting/bambu-studio-log

Thanks!

Stone Li

[Ali229]

@StoneLiBambulab Thank you for the reply, I have already formatted the card and even tried a different card in case of corruption, by the way I can still print from the same SD card by manually placing files in it from the computer. I've also attached the logs here. Looking forward to getting this resolved, let me know if you need anything else.
debug_Wed_Feb_15_20_38_36_18136.log.zip

[walterwongbbl]

@StoneLiBambulab Thank you for the reply, I have already formatted the card and even tried a different card in case of corruption, by the way I can still print from the same SD card by manually placing files in it from the computer. I've also attached the logs here. Looking forward to getting this resolved, let me know if you need anything else. debug_Wed_Feb_15_20_38_36_18136.log.zip

Hi.
what is the firmware version of your printer?
please try upgrading to the latest version and try again.

[Ali229]

I did update the firmware the other day, I think it happened after the update but I'm not 100% on this statement (2/6 is when I last uploaded a file on the card through the slicer successfully, 2/7 is when the firmware was released).

Here is what I have:
Bambu Lab X1-Carbon Firmware: 01.04.00.00
AMS 1 Firmware: 00.00.05.96
Bambu Studio Version: 1.4.2.13

[Ali229]

Here is a gif of it happening

[walterwongbbl]

Thank you very much.
We have seen LOG. This is an OpenSSL error. It seems to be related to the printer firmware. Please try unbind the printer and then bind again.

[Ali229]

Rebinding didn't help, here are the steps I followed:

1. Unbind the printer from LCD
2. Bind from bambu handy using the QR code on LCD
3. Restart both bambu studio and the printer
4. Still seeing same error while sending prints to sd card

Also attached logs again
debug_Wed_Feb_15_22_49_59_21932.log.zip

[Absolo13]

Hello i have exactly the same problem as Ali229 since the last update firmware.

• Slice a file
• From the top right drop down select "send"
• Confirm Send
• See error "Failed uploading print file"

I have tried everything described here with no success.
Please help us
Regards

[Ali229]

In a desperate attempt to try everything I could, I tried unbinding both the slicer and printer, didn't work, I then FTP'd into the printer using WinSCP successfully and uploading to the SD card. I figured nothing is wrong with the printer or the SD card. So I reinstalled the slicer completely (deleting user data) and I was able to send to SD card again. @Absolo13 Please try this and report back if you're able to resolve it as well.

[Absolo13]

@Ali229 I reinstalled bambu studio (deleting user data) but it still doesn't work :(
Sd card is good, i see my machine and the webcam with bambu studio all is ok except this failed uploading print file :(

[Ali229]

I would try the combination of the things I tried(just to be sure the culprit isn't one of these):

1. Unbind printer from screen and then from slicer
2. Reset printer to factory default from screen
3. Uninstall slicer and delete files in configuration folder
4. Reinstall slicer
5. Restart your router(s)