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Add how to request a full name #404
As a consumer
Based on feedback, there is confusion about whether 'Full name' can be separated into two Single Line Text Controls of 'First name' and 'Last name'.
This ticket is to add guidance either in Single Line Text Control or in Patterns.
My response to feedback:
‘Full name’ is the optimum solution to be used when:
The reason full name is best practice for users is that it caters to all variations and cultures.
Some people don’t have a last name (ie Burmese), have several last names (ie Portuguese), or their last name and first name is switched (ie Chinese).
However, when the optimal solution cannot be implemented, it is absolutely fine to go with two fields of ‘First name’ and ‘Last name’, such as when:
Use this pattern when asking for names. You should:
Where possible use a single name field to accommodates the broadest range of name types.
If your product needs to reliably extract first name and last name, use multiple name fields.