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Add how to prevent spam submissions when requesting information #411

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kelliedesigner opened this issue Nov 9, 2018 · 2 comments

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@kelliedesigner
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commented Nov 9, 2018

As a user of the Design System
I want to know how to prevent spam submissions when requesting information
So that there is consistency across products

Links and resources

Acceptance Criteria

  • Add guidance on how to prevent spam submissions when requesting information
@kelliedesigner

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commented Dec 11, 2018

To prevent spam submissions when requesting information you could try:

  • rate and connection limiting
  • using honey pots
  • transaction monitoring

Avoid using CAPTCHAs, as they cause usability an accessibility issues.

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commented Jun 25, 2019

In the 2017 WebAim Screenreader Users Survey, CAPTCHA was reported as significantly the most problematic feature when trying to access the web:

Having to prove you are not a robot with CAPTCHA requires very specific visual, spatial, language and math skill, resulting in the exclusion of many people.

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