Permalink
Browse files

How we work: Don't joke about blame

We've had a few situations where someone made a well-intentioned joke about blame and the receiving party noticed these ill effects.
  • Loading branch information...
henrik committed Apr 5, 2017
1 parent 245b417 commit 2819872464701b4cb8bdc0894549e8802033a6ed
Showing with 4 additions and 2 deletions.
  1. +4 −2 how_we_work/README.md
View
@@ -40,11 +40,13 @@ We use a lot of open source, contribute patches and release [libs of our own](ht
If a problem is not too particular to the app we're working on, and does not represent an important competitive advantage for that business, we encourage extracting and sharing it.
#### Post mortems in a blame-free environment.
#### A blame-free environment.
The important thing when something goes wrong is to figure out why it happened and how to all learn from that, not to assign blame.
Looking into the error *will* certainly involve `git blame`, and possibly some mild teasing, but making mistakes is considered part of the process.
This process probably involves determining the people involved, perhaps via `git blame`, but only to learn more about how it happened.
Assigning personal blame, *even in the form of teasing or joking*, is likely to make that person feel bad, reluctant to do similar tasks in the future, and reluctant to be forthcoming about their involvement in any future issues.
#### Leaving some slack.

0 comments on commit 2819872

Please sign in to comment.