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Update sales tax policy.

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vampeel authored and jeremy committed Oct 31, 2018
1 parent cc21d5e commit fe3e141a66d6f20bd182493763d5007201110389
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---
title: Basecamp and Taxes

layout: sheet
---

# Taxes!
If your billing address is in Ohio, Washington State, or the City of Chicago, you'll have to pay a tax when you pay for Basecamp. Here's why.

Some state or local governments impose taxes on Internet-based software, and Basecamp complies by collecting taxes on their behalf. The exact amount you're taxed depends on the rates determined by your local government. 100% of the taxes we collect are remitted to the taxing authority.
Basecamp is required to collect and remit sales tax in a number of US states and localities. Not all states tax the sale of software as a service (SaaS), but it's becoming increasingly common. If your state is on the list below, you'll see a line item on your monthly invoice for sales tax. The rate being collected on your invoice is determined by your billing address.

You'll see sales tax on your invoice if you live in:

* Chicago (Illinois)
* Washington
* Hawaii
* South Dakota

Currently, you'll have to pay a tax if your billing address is in Ohio, Washington State, or the City of Chicago (Illinois). Check out these links for full details:
If you need to change your billing information because you don't actually reside in a taxable state, you can easily handle that within [Basecamp 3](https://3.basecamp-help.com/article/101-handling-billing-and-invoices#update), [Basecamp 2](https://2.basecamp-help.com/article/241-billing-info-and-plan-upgrades#credit-card), and [Basecamp Classic](https://help.basecamp.com/basecamp/questions/148-how-do-we-update-or-change-our-credit-card). Please contact our Support team at [support@basecamp.com](mailto:support@basecamp.com) if you have trouble.

* [Ohio Sales Tax Info](taxes/ohio)
* [Washington State Sales Tax Info](taxes/washington)
* [City of Chicago Lease Tax Info](taxes/chicago)
Please also drop an email to [support@basecamp.com](mailto:support@basecamp.com) if:

Have questions about taxes, or anything else about your bill? Just [send us a message](https://basecamp.com/support) and we'll get back to you right away.
* you believe you're being charged in error.
* your business is sales tax exempt. Include your tax exempt certificate and your Basecamp account number (basecamp.com/<span class="highlight">1234567</span>) when you email Support.
* you have any additional questions.

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