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Web browser not recognized for online help #183

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robertf opened this issue Jul 16, 2022 · 8 comments
Closed

Web browser not recognized for online help #183

robertf opened this issue Jul 16, 2022 · 8 comments
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bug A bug of the App, it needs to be fixed soon
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@robertf
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robertf commented Jul 16, 2022

When I click on 'Online help' I get a message saying 'No Internet browser installed', but I have Firefox installed on my phone. I haven't seen anything in the documentation about how to cause a Web browser to be recognized. I assume that 'Internet browser' means a Web browser.

This is on a Samsung Galaxy A71running GPS Logger 3.1.4, Android 12 and Firefox 102.

@GrazianoCapelli
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Dear Robert,
first of all thanks for your reporting.

It could be an issue related to your specific phone, or a more generic one related to the app visibility introduced in Android 11.

We'll do some tests with our test hardware, trying to reproduce the issue.
In parallel, we would be glad if you could do a test with the online help of another installed app, in order to verify if the problem is related to GPS Logger or to all the apps of your system.

Depending of this, we'll decide the right approach.

@GrazianoCapelli GrazianoCapelli added the needs info Some information are needed in order to to move on label Jul 19, 2022
@robertf
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robertf commented Jul 19, 2022

Thank you for your reply.

In OsmAnd, clicking on the app's links to GitHub and Facebook brought up Firefox.

  • Robert

@GrazianoCapelli
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Ok, thanks for yor test.
Could you please test also the links on the about screen of GPS Logger and the Rate this App button on the same screen?

@GrazianoCapelli GrazianoCapelli removed the needs info Some information are needed in order to to move on label Jul 19, 2022
@robertf
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robertf commented Jul 19, 2022

Both links on the About screen bring up Firefox. The 'Rate this App' button brings up a window asking whether I want to open with Google Play Store or Galaxy Store, and selecting Google Play Store takes me there.

@GrazianoCapelli
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Perfect, thanks also for the additional tests made!

@robertf
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robertf commented Jul 29, 2022

Both links on the About screen bring up Firefox. The 'Rate this App' button brings up a window asking whether I want to open with Google Play Store or Galaxy Store, and selecting Google Play Store takes me there.

@robertf
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robertf commented Jul 29, 2022

Sorry, I accidentally sent the comment again.

@GrazianoCapelli GrazianoCapelli added the bug A bug of the App, it needs to be fixed soon label Aug 11, 2022
@GrazianoCapelli GrazianoCapelli added this to the v3.1.6 milestone Aug 11, 2022
@GrazianoCapelli GrazianoCapelli self-assigned this Aug 14, 2022
@GrazianoCapelli
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Today we released the v3.1.6, that should fix the bug you reported.
Please try it and give us a feedback.

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