Troubleshooting

1. Check the fix for Safari on or after 9.1.1

2. Run Compatibility Updates

3. Run Check for Updates

4. Check System Preferences -> Security & Privacy -> Privacy (tab) -> Accessibility (list option) for Permissions for the app.

5. The app is installed in /Applications/ folder or /Users/yourusername/Applications/

6. Make a ticket (after checking for an existing issue) with the following:

   • A simple title < 10 words.
   • A short description of the issue.
   • Your versions (OSX, BeardedSpice, Chrome/Safari).
   • Verify #1-5 haven't resolved the problem.
   • Any screenshots or other helpful information, including steps to reproduce the issue.