Gem for adding uservoice feedback to Ruby on Rails
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Uservoice feedback for Ruby on Rails

This adds Uservoice support to your Rails application including single sign-on.


As a gem

gem install uservoice

As a Rails dependency in your Gemfile

gem 'uservoice'


Via config/uservoice.yml

Generate config file for your app:

rails generate uservoice install

Then open config/uservoice.yml and adjust settings as needed.

Via initializer

Create config/initializers/uservoice.rb with the following content:

UserVoice.config.merge!({:script_id => "XY"})

Available settings

  • Required: script_id is the ID of the widget you want to use (create a widget under Settings > Channels > Javascript Widgets and copy the ID from the code)
  • Optional: sso_key is your Single Sign-on key that you find Settings > General > User Authentication > Change to "Single Sign-On"
  • Optional: `subdomain is the subdomain of your uservoice URL (e.g. "acme" from "")

Add javascript function and configuration to HTML BODY section of your template file:

<%= uservoice_config_javascript %>

Single Sign-On

Single sign-on authenticates your users automatically against the Uservoice service. A second login is not needed any more. Uservoice is allowing single sign-on starting from the Premium plan.

To use single sign-on with on uservoice you have to set your sso_key and subdomain inconfig/uservoice.yml. The user properties can be set via the :sso parameter:

<%= uservoice_config_javascript(:sso => {:guid =>, :email =>}) %>

Parameter :guid should be unique identifier, for example the user id in your system. Uservoice recommends setting :email parameter to enable users to get updates and notifications via email. See for a list of parameters available.

Note on Patches/Pull Requests

  • Fork the project.
  • Make your feature addition or bug fix.
  • Add tests for it. This is important so I don't break it in a future version unintentionally.
  • Commit, do not mess with rakefile, version, or history. (if you want to have your own version, that is fine but bump version in a commit by itself I can ignore when I pull)
  • Send me a pull request. Bonus points for topic branches.

This project is using Semantic Versioning.


Alexander Greim


Eric Wollesen

Kai Schlichting


Copyright (c) 2010-2012 il tempo -

Alexander Greim, released under the MIT license