Known Issues

Genève Campbell edited this page Mar 10, 2016 · 4 revisions

Table of Contents

Known Issues and Limitations


Cookies may cause slight issues for site administrators using Amber. When Amber stores the content of linked websites, it also stores the cookies at these websites.

Websites use cookies to track user behavior while on the site, enabling sites to store user data while the user navigates from page to page on the website (for example, cookies can record whether the user is logged in or not).

Each time a user on the site accesses the stored version of a linked site instead of the live version, the linked site's cookies will be created but will be instead registered to the linking - instead of the linked - site. Browsers set limits on how many cookies can be registered to a single site, so should the user access large numbers (around 70+) of stored websites with cookies, the web browser may prohibit users from accessing any more stored sites. While this limitation is highly unlikely to affect t the site's visitors, the site administrator may encounter this issue when checking the cache quality of various sites.

To solve this issue, you can delete the cookies your web browser has stored for your site. If you are unsure how to do delete cookies within your web browser for a particular site, we recommend the following short guides:

Phishing Warnings

Attempting to snapshot popular sites like or may trigger automatic phishing alerts from the visitor's browser. This occurs because browsers have been configured to automatically detect sites mimicking the HTML of high-profile sites, so Amber's snapshots of these sites may trigger warnings.

Depending on how the site administrator has configured Amber, this may not affect visitors to your site. If snapshots are only served to the user when the original site is labeled as "Down," then the snapshots of Facebook or Paypal are unlikely to be accessible by the visitor, since these sites are rarely (if ever) down for long enough to be recorded as such.

However, if the site administrator does wish to make snapshots of linked sites available at all times (regardless of site status), then a user attempting to access a snapshot and seeing a phishing warning may be confused. One way to avoid this issue would be to blacklist sites such as Facebook and Paypal from snapshot, as snapshotting such sites is likely unnecessary (due to near-constant availability).

Safety and Security

Amber does not moderate which sites are snapshotted. The site administrator should take caution to ensure that sites that would pose security threats to online visitors (for example phishing sites or download links to malware) are never linked to. We recommend that the site administrator should be just as vigilant in monitoring not only which sites are linked to via your website but also which sites are snapshotted by Amber.

To prevent cross-site scripting (XSS) attacks, the Amber plugin for WordPress serves all cached content to visitors through a sandboxed iframe.

Content Behind a Login

Amber does not snapshot content that appears behind a login. For example, Amber will not snapshot a link to content in an online forum with members-only access. In effect, any content that requires an additional step for access—whether it be logging in, or clicking a link somewhere else—will not be snapshotted properly by Amber.


Amber’s treatment of site redirections will differ depending on the redirection mechanism used. If standard HTTP protocol is followed and a 301 or 302 is returned, then Amber will be able to snapshot the linked site’s contents properly. However, if the linked site relies on Javascript for user redirection, then Amber will likely be unable to properly snapshot site content.

PHP 5.2 and older

Amber is only compatible with PHP 5.3 and higher. If your WordPress install is running an older version of PHP, Amber will fail upon install.

At this time, we are only able to support the current version of languages. However, we plan to release an update which will allow Amber to work on WordPress installs which run some older versions of PHP.

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