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RT-Authen-ExternalAuth This module provides the ability to authenticate RT users against one or more external data sources at once. It will also allow information about that user to be loaded from the same, or any other available, source. The extension currently supports authentication and information from LDAP via the Net::LDAP module, and from any data source that an installed DBI driver is available for. It was originally designed and tested against: MySQL v4.1.21-standard MySQL v5.0.22 Windows Active Directory v2003 But it has been designed so that it should work with ANY LDAP service and ANY DBI-drivable database, based upon the configuration given in your $RTHOME/etc/RT_SiteConfig.pm INSTALLATION To install this module, run the following commands: perl Makefile.PL make make install Once installed, you should view the file: $RTHOME/local/etc/ExternalAuth/RT_SiteConfig.pm Then use the examples provided to prepare your own custom configuration which should reside in $RTHOME/etc/RT_SiteConfig.pm Alternatively, you may alter the provided examples directly and then include the extra directives by including the example file's path at the end of your RT_SiteConfig.pm AUTHOR Mike Peachey Jennic Ltd. email@example.com COPYRIGHT AND LICENCE Copyright (C) 2008, Jennic Ltd. This software is released under version 2 of the GNU General Public License. The license is distributed with this package in the LICENSE file found in the directory root.