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NAME RT::Extension::ACNS - parse ACNS messages and extract info into custom fields DESCRIPTION ACNS stands for Automated Copyright Notice System. It's an open source, royalty free system that universities, ISP's, or anyone that handles large volumes of copyright notices can implement on their network to increase the efficiency and reduce the costs of responding to the notices... See <http://mpto.unistudios.com/xml/> for more details. This extension for RT is a configurable scrip that parses ACNS XML from incomming messages and stores it in custom fields. RT VERSION Works with RT 4.0 and RT 4.2. INSTALLATION perl Makefile.PL make make install May need root permissions make initdb Only run this the first time you install this module. If you run this twice, you may end up with duplicate data in your database. If you are upgrading this module, check for upgrading instructions in case changes need to be made to your database. Edit your /opt/rt4/etc/RT_SiteConfig.pm If you are using RT 4.2 or greater, add this line: Plugin('RT::Extension::ACNS'); For RT 4.0, add this line: Set(@Plugins, qw(RT::Extension::ACNS)); or add RT::Extension::ACNS to your existing @Plugins line. Configure ACNS The scrip is configured through the %ACNS config option, as described in etc/RT_ACNSConfig.pm. Restart your webserver AUTHOR Best Practical Solutions, LLC <firstname.lastname@example.org> BUGS All bugs should be reported via email to L<bug-RT-Extension-ACNS@rt.cpan.org|mailto:bug-RT-Extension-ACNS@rt.cpan.org> or via the web at L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-ACNS>. LICENSE AND COPYRIGHT This software is Copyright (c) 2014 by Best Practical Solutions This is free software, licensed under: The GNU General Public License, Version 2, June 1991