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etc
inc
lib/RT
xt
.gitignore
MANIFEST
META.yml
Makefile.PL
README

README

NAME
    RT-Extension-AddAdminCcsOnQueueChange - Keep AdminCcs in the loop

DESCRIPTION
    This extension adds a new action, Add Queue AdminCcs to Ticket, as well
    as a global scrip using it, which copies over Queue AdminCcs to the
    ticket when it is moved between queues. This ensures that the previous
    queue's AdminCcs are still notified of changes to the ticket, and
    potentially granted rights as well.

    Install this extension if you have multiple queues with differing sets
    of AdminCcs, move tickets between queues often, and want the old queue's
    AdminCcs to be kept updated after it is moved.

RT VERSION
    Works with RT 4.0 and 4.2.

INSTALLATION
    perl Makefile.PL
    make
    make install
        May need root permissions

    make initdb
        Only run this the first time you install this module.

        If you run this twice, you may end up with duplicate data in your
        database.

        If you are upgrading this module, check for upgrading instructions
        in case changes need to be made to your database.

    Edit your /opt/rt4/etc/RT_SiteConfig.pm
        If you are using RT 4.2 or greater, add this line:

            Plugin('RT::Extension::AddAdminCcsOnQueueChange');

        For RT 4.0, add this line:

            Set(@Plugins, qw(RT::Extension::AddAdminCcsOnQueueChange));

        or add RT::Extension::AddAdminCcsOnQueueChange to your existing
        @Plugins line.

    Clear your mason cache
            rm -rf /opt/rt4/var/mason_data/obj

    Restart your webserver

AUTHOR
    Best Practical Solutions, LLC <modules@bestpractical.com>

BUGS
    All bugs should be reported via email to

        L<bug-RT-Extension-AddAdminCcsOnQueueChange@rt.cpan.org|mailto:bug-RT-Extension-AddAdminCcsOnQueueChange@rt.cpan.org>

    or via the web at

        L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-AddAdminCcsOnQueueChange>.

LICENSE AND COPYRIGHT
    This software is Copyright (c) 2015 by Best Practical Solutions

    This is free software, licensed under:

      The GNU General Public License, Version 2, June 1991