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NAME RT-Extension-QuickAssign - Add owner change links on ticket display page DESCRIPTION For tickets that are currently unowned, this extension provides an "Assign..." menu under the Actions menu, allowing users with sufficient rights to quickly assign the owner to any of the possible owners for a ticket. Generating the list of potential owners for a ticket may have a performance impact for some installations. RT VERSION Works with RT 4.0, 4.2 and 4.4 INSTALLATION perl Makefile.PL make make install May need root permissions Edit your /opt/rt4/etc/RT_SiteConfig.pm If you are using RT 4.2 or greater, add this line: Plugin('RT::Extension::QuickAssign'); For RT 4.0, add this line: Set(@Plugins, qw(RT::Extension::QuickAssign)); or add RT::Extension::QuickAssign to your existing @Plugins line. Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj Restart your webserver AUTHOR Best Practical Solutions, LLC <firstname.lastname@example.org> BUGS All bugs should be reported via email to L<bug-RT-Extension-QuickAssign@rt.cpan.org|mailto:bug-RT-Extension-QuickAssign@rt.cpan.org> or via the web at L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-QuickAssign>. LICENSE AND COPYRIGHT This software is Copyright (c) 2014-2019 by Best Practical Solutions, LLC This is free software, licensed under: The GNU General Public License, Version 2, June 1991