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NAME
RT::Extension::QuickDelete - Adds a "quick delete" button to RT's
standard ticket search interface
SYNOPSIS
perl Makefile.PL
make install
Add RT::Extension::QuickDelete to your existin @Plugins line, or create a new @Plugins line:
Set(@Plugins, qw(RT::Extension::QuickDelete));
# If you're using RT 3.6.0 or RT 3.6.1, copy etc/3.6.1/ShowSearch to /opt/rt3/share/html/Elements/ShowSearch
# (This changed file is already included in RT 3.6.2)
# Update your default RT search results format to include favorites link by adding this to your RT_SiteConfig.pm:
Set ($DefaultSearchResultFormat, qq{
'<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#',
'<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject',
Status,
QueueName,
OwnerName,
Priority,
QuickDelete,
'__NEWLINE__',
'',
'<small>__Requestors__</small>',
'<small>__CreatedRelative__</small>',
'<small>__ToldRelative__</small>',
'<small>__LastUpdatedRelative__</small>',
'<small>__TimeLeft__</small>',
'__BLANK__/TITLE:NBSP'});
On RT 4, this extension will not provide a Quick Delete link from the
Ticket Display pages. You can add one using the Lifecycles
functionality.
AUTHOR
Jesse Vincent "<jesse@bestpractical.com>"
LICENCE AND COPYRIGHT
Copyright (c) 2007-2011, Best Practical Solutions, LLC. All rights
reserved.
This module is free software; you can redistribute it and/or modify it
under the same terms as Perl itself. See perlartistic.
DISCLAIMER OF WARRANTY
BECAUSE THIS SOFTWARE IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY
FOR THE SOFTWARE, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN
OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES
PROVIDE THE SOFTWARE "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH
YOU. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL
NECESSARY SERVICING, REPAIR, OR CORRECTION.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING
WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR
REDISTRIBUTE THE SOFTWARE AS PERMITTED BY THE ABOVE LICENCE, BE LIABLE
TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING
RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A
FAILURE OF THE SOFTWARE TO OPERATE WITH ANY OTHER SOFTWARE), EVEN IF
SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.