Assembling a crisis response Team

Meitar M edited this page Aug 22, 2016 · 9 revisions

WikiDocumentationUser documentationAssembling a crisis response Team

Crisis Response Teams are essentially lists or groupings of other users whom you can contact en-masse when you need to. You can create different Teams for different purposes, organized in a way that makes sense for you. To send Buoy alerts, you need to have at least one published Team with at least one confirmed member on it, or there will be no one to receive your alert!

This guide walks you through the process of assembling your first crisis response Team. It assumes you have already created an account, are logged in to your account, and know who you want on your Team.

Overview

  1. Choose a Team to assemble
  2. Invite people to join the Team
  3. Wait for them to accept your invitation
  4. Next steps

Choose a Team to assemble

When you first create a Buoy account, you will have three default Teams available to you from the My Teams page, as shown in the following screenshot:

Screenshot of "My Teams" page after registration.

You can choose to edit these teams to suit your purpose, or create a new Team. If you are unsure of how to organize your Teams, read Tips for creating useful Teams. This guide is equally applicable regardless of your choice.

In this guide, we will be editing the "Neighbours" Team as an example. Do this:

  1. From the "My Teams" page, click the linked title of the "Neighbours" team.

Clicking the title of a Team on the "My Teams" page will take you to the Edit Team page for that Team.

Invite people to join the Team

The next step after choosing a Team is to individually invite the people you trust to join the Team. You can accomplish this in the Add new member box on the Edit Team or Add New Team pages. The Add new member box is shown in the following screenshot:

Screenshot of an empty "Add new member" post metabox.

This box has only one control labelled Responder username or email. This is where you type the username or email address belonging to the first person you want to add to your team. You can enter the email address of someone without a Buoy account; they will be invited both to register an account on the Buoy-enabled website and join your Team.

After you've typed your friend's username or email address in this box, press the "Update" button in the Publish box, usually placed to the right or on top of the "Add new member" box and shown in the screenshot below, to save your Team and send the invitation.

Screenshot of "Publish" post metabox with "Update" primary button.

After pressing the "Update" button (sometimes this button is labelled "Publish"), the "Add new member" box will be reset and the email address you entered will be recorded in the Current team members box. Their invitation will be marked as pending. For example, if you entered example.invitee@example.com, the "Current team members" box will look like the screenshot below:

Screenshot of the "Current team members" post metabox with "example.invitee@example.com" in the "pending" state.

You can enter the email address (or username, if you know it) of a second person you'd like to invite to your Team in the "Add new member" box, now, and then click on the "Update" (or "Publish") button again to invite this second person. Repeat this process for each person you'd like on your Team.

Wait for them to accept your invitation

Adding people to your Team(s) does not immediately address alerts you send to them. Instead, adding Team members sends invitations to join the Team. These invitations must be accepted by the invitees before you are able to actually send them any alerts.

Give your friends a few moments to receive their invitations. It shouldn't take longer than four or five minutes for them to receive and accept their invitations. (See Joining a crisis response Team for detailed instructions on how to accept Team invitations.) Once they have accepted your Team invitation, the Current team members box will display a confirmed mark next to their name, similar to the screenshot below:

Screenshot of the "Current team members" post metabox showing one "confirmed" and one "pending" user.

Next steps

With your Team assembled, you may want to follow up by:

Clone this wiki locally
You can’t perform that action at this time.
You signed in with another tab or window. Reload to refresh your session. You signed out in another tab or window. Reload to refresh your session.
Press h to open a hovercard with more details.