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added alert about junk mail after ticket is submitted

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1 parent 6c99ded commit 1147e7ba8dd970de7d1bddc4393604acfaba1a6a @bigfolio committed Jun 19, 2009
Showing with 11 additions and 1 deletion.
  1. +11 −1 app/views/help/view_by_key.html.erb
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12 app/views/help/view_by_key.html.erb
@@ -1,8 +1,18 @@
<% content_for :head do %>
<%= javascript_include_tag :fckeditor %>
<% end %>
-<h2>Ticket <%=h @ticket.key %> <% if current_user %><span><%= link_to 'staff reply', ticket_url(@ticket) %></span><% end %></h2>
+<% if flash[:notice] %>
+<div id="notify">
+ <h2>Important</h2>
+ <h3>Email replies may get placed in your junk mail folder</h3>
+ <p>You should receive a confirmation email from <strong>help@bigfolio.com</strong> in just a moment. You'll also receive an email every time we reply to your ticket–generally within a few hours. If you don't see a confirmation email
+ in your inbox, check your junk mail folder and be sure to allow emails from <strong>help@bigfolio.com</strong>. </p>
+</div>
+<% end %>
+
+
+<h2>Ticket <%=h @ticket.key %> <% if current_user %><span><%= link_to 'staff reply', ticket_url(@ticket) %></span><% end %></h2>
<h3><%=h @ticket.subject %> <span>(<%=h @ticket.category.name %>)</span></h3>
<div class="ticket_body">

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