Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Refresh transaction history + wallet cache #8657

Closed
onyebuchi123 opened this issue May 17, 2018 · 3 comments
Closed

Refresh transaction history + wallet cache #8657

onyebuchi123 opened this issue May 17, 2018 · 3 comments

Comments

@onyebuchi123
Copy link

@onyebuchi123 onyebuchi123 commented May 17, 2018

BTC was transfered to my address but I'm yet to receive it. This is the batch f8c6c836ad458c9c6d780318d6e025331c2cc35bb07a89aa3b188029f0ddb83d
and my wallet address is 1NzzmDPcNJ6N7vfav8UbXNj6AiQ5DDyXxv

@BGalliotti

This comment has been minimized.

Copy link
Collaborator

@BGalliotti BGalliotti commented May 17, 2018

Hello @onyebuchi123 ,

Thanks for reaching out to us.
As we could check, the transaction is properly confirmed, the funds reached the destination address and the funds are unspent.

REFRESH THE TRANSACTION HISTORY CACHE

  • Select your wallet > Tap the top right corner of the screen > Tap Transaction History > Tap Clear Cache to reset your transaction list.

Note: Your wallet will say 'Updating Wallet' until the list has been retrieved.

REFRESH THE SERVER's CACHE

  • Select your wallet > Tap the top right corner of the screen > Go to Wallet Addresses > Tap Scan addresses for funds

Note: Your wallet will say 'Scanning Funds' until the addresses have been scanned.

Please do not uninstall the app or delete the wallet if you did not back it up properly, in such case, please do so. The wallet backup is the only way to recover your wallet.

If there is any other question or concern we can help you with please let us know.
Kind regards.

@BGalliotti BGalliotti added the Answered label May 17, 2018
@onyebuchi123

This comment has been minimized.

Copy link
Author

@onyebuchi123 onyebuchi123 commented May 17, 2018

@BGalliotti

This comment has been minimized.

Copy link
Collaborator

@BGalliotti BGalliotti commented May 17, 2018

@onyebuchi123 Excellent!

Thanks for the update, we are happy to know it worked!

best regards.

@BGalliotti BGalliotti closed this May 17, 2018
@BGalliotti BGalliotti changed the title Bitcoin not received Refresh transaction history + wallet cache May 17, 2018
@BGalliotti BGalliotti added How to and removed Answered labels May 17, 2018
This was referenced Feb 12, 2019
@BGalliotti BGalliotti removed the How to label Jun 27, 2019
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
2 participants
You can’t perform that action at this time.