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No system notifications from Android app #789

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scottdotweb opened this issue May 26, 2023 · 25 comments
Closed

No system notifications from Android app #789

scottdotweb opened this issue May 26, 2023 · 25 comments
Labels
bug Something isn't working x:on-the-roadmap We're planning to do this but it may be a bit

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@scottdotweb
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Describe the bug

Android app has never sent me a system notification.

To Reproduce

Steps to reproduce the behavior:

  1. Install app on Android
  2. Experience a Bluesky interaction that would be expected to send a system notification, e.g. someone replies to one of your posts.
  3. No notification happens.

Expected behavior

App should send a system notification when important events occur.

Screenshots

n/a

Details

  • Platform:
  • Platform version: Android 13 on a Samsung Galaxy S21 Ultra
  • App version: 1.29

Additional context

Notification permission is on for the app.
@scottdotweb scottdotweb added the bug Something isn't working label May 26, 2023
@Nehemoth
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Nehemoth commented Jun 5, 2023

Waiting for this to be worked out

@pfrazee pfrazee added the x:on-the-roadmap We're planning to do this but it may be a bit label Jun 6, 2023
@BarkIllusion
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I'm having the same issue. Android 13 on Pixel 7 Pro

@nonfigment
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Same issue, managed to get the error text from the toast message, related to Android notification channels.

S22U, Android 13

Screenshot_20230703_170829_Nice Catch.png

@corintxt
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corintxt commented Jul 5, 2023

I also experience this issue on Android 13 / Pixel 6

@HammyHavoc
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Having this problem too. Hadn't checked my Bluesky in a while because of it, went back to a bunch of interesting stuff that I'd missed. How disappointing.

@alastairvox
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Same issue on Android 13 with an Xperia 1 IV

@isugimpy
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Tried to hack on this earlier today. React Native really isn't my thing, but I did manage to get the channel wired up for Android. Couldn't figure out how to get it to check the notification permissions on the device, it always returned a bizarre object with generic keys and no indication that permission was allowed despite me confirming it was turned on. Never ended up getting a push notification, though, on the emulator. Do we know for sure that the server side has push enabled?

@lukebetterton
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I also don't see any notification preferences in the app with which to control them.

@davidgrundstrom
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Same issue, Android 13 on a Pixel 5

@kkukendrarajah
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Me too

@Melvyn0
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Melvyn0 commented Aug 15, 2023

New BlueSky user here, and going to BlueSky settings, there are apparently no settings available for notifications. It's a shame since it is however a basic functionality of an application, and especially of a social network. I sincerely hope it will be implemented soon !

@razethion
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razethion commented Aug 15, 2023 •
edited
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Bumping this too. The app does request notification permission, but never pubs to any channels.

Update: apparently this seems to be an issue service-wide, and also impacts iOS users

@crisscrosss
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Same problem on android, bumping this.

@scottdotweb
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Author

Everyone, please! No more "me too" comments. Notifications don't work at all on Android, it's obvious. Given that this issue is now three months old, it's clearly not any kind of priority for the developers and comment spam isn't going to change that. Please thumbs-up the issue description instead.

@pfrazee
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pfrazee commented Aug 16, 2023

It's actually being worked on now #1095

@scottdotweb
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Thank you for the update Paul.

@razethion
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I saw this was implemented in a recent update, but I've noticed the notifications come in quite delayed. Is this something the team is aware of? Should I open a new issue?

@pfrazee
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pfrazee commented Sep 8, 2023

@razethion system notifications or in-app? How much delay?

@pfrazee pfrazee closed this as completed Sep 8, 2023
@razethion
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@razethion system notifications or in-app? How much delay?

System notifications. It's usually like 10-15 minutes, it seems to be a pretty consistent delay.

I don't have any weird battery optimization settings enabled for the app so it definitely seems like some serverside thing

@Will-Schr
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Bumping this as I am still not receiving any notifications on the iOS app

@HammyHavoc
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HammyHavoc commented Oct 7, 2023 via email

@w-biggs
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w-biggs commented Sep 9, 2024 •
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There seems to have been a regression at some point as I'm currently unable to get any push notifications on Android with version 1.90.1. Notifications are allowed, there are no battery optimizations / background usage limits enabled for the app as far as I can tell.

Edit: Just saw there's a more recent issue filed for this. #5226

@pfrazee
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pfrazee commented Sep 10, 2024

Google changed up some APIs, we're in the process of updating our clients

@surfdude29 surfdude29 mentioned this issue Sep 10, 2024
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@whitehatrabb1t
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On iOS I got the same problem, no notifications are displayed. Makes it very very quiet ... 🤨

@THGhost
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THGhost commented Oct 22, 2024

Can this please be fixed? I very often forget I even have the app installed because it never sends me anything xD

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