Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Alienware 15R3 IR camera Drivers #88

Open
ntej opened this issue Oct 26, 2018 · 15 comments

Comments

@ntej
Copy link

@ntej ntej commented Oct 26, 2018

Howdy is working perfectly with the Regular camera but I can't use IR camera as it is not detected by Ubuntu 18.04 beacuse of drivers issue i guess.

$ls -ltrh /dev/video*
crw-rw----+ 1 root video 81, 0 Oct 26 02:02 /dev/video0

I searched for hours but no luck. Please help me finding the IR camera drivers or any working technique so that i can use the Howdy with IR Camera.

@boltgolt

This comment has been minimized.

Copy link
Owner

@boltgolt boltgolt commented Oct 26, 2018

That does sound like a driver issue, does running dmesg | grep "Unknown video format" output anything?

@ntej

This comment has been minimized.

Copy link
Author

@ntej ntej commented Nov 4, 2018

It's giving no output. Is there any other way I can check?

@boltgolt

This comment has been minimized.

Copy link
Owner

@boltgolt boltgolt commented Nov 6, 2018

You could take a manual look at dmesg and search for video related errors, especially those mentioning uvcvideo. Does Cheese show the IR camera in Preferences?

@sapjunior

This comment has been minimized.

Copy link

@sapjunior sapjunior commented Nov 15, 2018

Try to update to kernel 4.19. My archlinux XPS13 9370 IR camera is working after update the kernel

@ntej

This comment has been minimized.

Copy link
Author

@ntej ntej commented Nov 15, 2018

I didn't get time to look more into the issue. @boltgolt cheese is showing only the regular camera in preferences. I will look more into the dmesg logs and get back.

@sapjuniorI will give a try and see, thanks!

@boltgolt

This comment has been minimized.

Copy link
Owner

@boltgolt boltgolt commented Nov 19, 2018

@sapjunior what's your exact kernel version number?

@sapjunior

This comment has been minimized.

Copy link

@sapjunior sapjunior commented Nov 20, 2018

I'm using 4.19.2-1-ck-skylake

@ntej

This comment has been minimized.

Copy link
Author

@ntej ntej commented Dec 6, 2018

@boltgolt I looked into DMESG logs and grep with the camera I found following lines

[   18.698893] uvcvideo: Found UVC 1.00 device Integrated_Webcam_HD (0bda:58c2)
[   18.706178] uvcvideo 1-7:1.0: Entity type for entity Extension 4 was not initialized!
[   18.706179] uvcvideo 1-7:1.0: Entity type for entity Extension 7 was not initialized!
[   18.706180] uvcvideo 1-7:1.0: Entity type for entity Processing 2 was not initialized!
[   18.706181] uvcvideo 1-7:1.0: Entity type for entity Camera 1 was not initialized!
[   18.706225] input: Integrated_Webcam_HD: Integrate as /devices/pci0000:00/0000:00:14.0/usb1/1-7/1-7:1.0/input/input19
[   18.706262] usbcore: registered new interface driver uvcvideo
[   18.706262] USB Video Class driver (1.1.1)

I see some 'camera 1' was not initialized which i think is IR camera ?

@boltgolt

This comment has been minimized.

Copy link
Owner

@boltgolt boltgolt commented Dec 6, 2018

There's a similar bug on launchpad, could you try running sudo apt install uvcdynctrl and rebooting?

@MooCowsAreAwesome

This comment has been minimized.

Copy link

@MooCowsAreAwesome MooCowsAreAwesome commented Dec 20, 2018

Hi, I'm also having a similar issue on the Alienware 13R3. When I install howdy, when it asks if my IR emitters turned on I hit "N" then it exits and says "No suitable IR camera found". If I hit yes it works ok with the regular camera like OP. I also get the same DMESG logs as OP. Just wanted to see if there was a resolution. I tried doing "sudo apt install uvcdynctrl" and rebooting but it hasn't solved it.

@ntrepid8

This comment has been minimized.

Copy link

@ntrepid8 ntrepid8 commented Jan 25, 2019

I noticed this issue on a recent Dell XPS 13 9370. It looks like there was a is video format for 8-bit IR:

IR 8-bit (L8_IR)

It only made it into the kernel for the first time in 4.19:

@MooCowsAreAwesome

This comment has been minimized.

Copy link

@MooCowsAreAwesome MooCowsAreAwesome commented Jan 25, 2019

Thanks for follow up on this! So it should work once I update the kernel then?

@boltgolt

This comment has been minimized.

Copy link
Owner

@boltgolt boltgolt commented Jan 25, 2019

Ubuntu 19.04 is on track to add kernel 4.19 as well.

@bkmagnetron

This comment has been minimized.

Copy link

@bkmagnetron bkmagnetron commented Jul 13, 2019

IR camera is still not working but the webcam works.
HW: Alienware 15R3
Distro: Ubuntu Studio 19.04
Kernel: 5.0.0-20-lowlatency

$ ls -ltrh /dev/video*
crw-rw----+ 1 root video 81, 1 Jul 14 01:27 /dev/video1
crw-rw----+ 1 root video 81, 0 Jul 14 01:27 /dev/video0
@shahbazshueb

This comment has been minimized.

Copy link

@shahbazshueb shahbazshueb commented Aug 7, 2019

IR camera is still not working but the webcam works.
HW: Alienware 15R3
Distro: Ubuntu Studio 19.04
Kernel: 5.0.0-20-lowlatency

$ ls -ltrh /dev/video*
crw-rw----+ 1 root video 81, 1 Jul 14 01:27 /dev/video1
crw-rw----+ 1 root video 81, 0 Jul 14 01:27 /dev/video0

HW: Alienware 13R3
Not working for me too :(

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
7 participants
You can’t perform that action at this time.