ModuleNotFoundError: No module named 'packaging'

[andreagrandi]

Description

Hello 👋

I noticed this morning that in Vorta, the last backup was done 4 days ago (it's scheduled to run daily and I have 4 backups configured that way)

So I checked logs and found this error:

2025-01-11 01:12:36,422 - vorta.borg.borg_job - WARNING - ModuleNotFoundError: No module named 'packaging'

I tried to start the backup manually, by clicking on "Start Backup" button, but the procedure exits almost immediately and I see the same error:

It looks like the installation is broken (since it was working before).

Do you have any advice on how to make it work again?

Also: I found out this only because I manually looked at the archives window, there was no error shown in front of me. I could have lost files and not know I didn't have a recent backup.

Cheers

Reproduction

• I tried to reproduce the issue.
• I was able to reproduce the issue.

OS

MacOS 15.2

Version of Vorta

0.10.3

What did you install Vorta with?

Homebrew

Version of Borg

1.4.0

Logs

2025-01-12 07:46:51,403 - vorta.keyring.abc - DEBUG - No module named 'secretstorage'
2025-01-12 07:46:51,405 - vorta.keyring.abc - DEBUG - Using VortaDarwinKeyring
2025-01-12 07:46:51,405 - vorta.borg.borg_job - DEBUG - Using VortaDarwinKeyring keyring to store passwords.
2025-01-12 07:46:51,408 - vorta.keyring.darwin - DEBUG - Retrieved password for repo ssh://ybo9lp8h@ybo9lp8h.repo.borgbase.com/./repo
2025-01-12 07:46:51,470 - root - DEBUG - Command ipconfig getpacket en4 failed
2025-01-12 07:46:51,481 - root - DEBUG - Command ipconfig getpacket en5 failed
2025-01-12 07:46:51,491 - root - DEBUG - Command ipconfig getpacket en6 failed
2025-01-12 07:46:51,501 - root - DEBUG - Command ipconfig getpacket bridge0 failed
2025-01-12 07:46:51,519 - root - DEBUG - Command ipconfig getpacket en1 failed
2025-01-12 07:46:51,528 - root - DEBUG - Command ipconfig getpacket en2 failed
2025-01-12 07:46:51,537 - root - DEBUG - Command ipconfig getpacket en3 failed
2025-01-12 07:46:51,543 - vorta.borg.jobs_manager - DEBUG - Add job for site 6
2025-01-12 07:46:51,543 - vorta.borg.jobs_manager - DEBUG - Start job on site: 6
2025-01-12 07:46:51,544 - vorta.borg.borg_job - INFO - Running command /opt/homebrew/bin/borg create --list --progress --info --log-json --json --filter=AM -C lz4 --exclude-from /var/folders/fn/nhnw48js0tsfm61322107hqr0000gn/T/tmpfqc5zu06 ssh://ybo9lp8h@ybo9lp8h.repo.borgbase.com/./repo::Mac-2025-01-12-074651 /Users/andrea/Documents /Users/andrea/Projects /Users/andrea/Music /Users/andrea/.ssh /Users/andrea/Pictures/Lightroom /Users/andrea/Library/Mobile\ Documents/iCloud~md~obsidian/Documents
2025-01-12 07:46:51,565 - vorta.borg.borg_job - WARNING - Traceback (most recent call last):
2025-01-12 07:46:51,565 - vorta.borg.borg_job - WARNING - File "/opt/homebrew/bin/borg", line 5, in <module>
2025-01-12 07:46:51,565 - vorta.borg.borg_job - WARNING - from borg.archiver import main
2025-01-12 07:46:51,565 - vorta.borg.borg_job - WARNING - File "/opt/homebrew/Cellar/borgbackup-fuse/1.4.0/libexec/lib/python3.11/site-packages/borg/__init__.py", line 1, in <module>
2025-01-12 07:46:51,565 - vorta.borg.borg_job - WARNING - from packaging.version import parse as parse_version
2025-01-12 07:46:51,565 - vorta.borg.borg_job - WARNING - ModuleNotFoundError: No module named 'packaging'
2025-01-12 07:46:51,676 - vorta.borg.jobs_manager - DEBUG - Finish job for site: 6
2025-01-12 07:46:51,676 - vorta.borg.jobs_manager - DEBUG - No more jobs for site: 6
2025-01-12 07:46:51,677 - vorta.scheduler - INFO - Setting timer for profile 4
2025-01-12 07:46:51,678 - vorta.scheduler - DEBUG - Scheduling next run for 2025-01-13 04:00:00

[andreagrandi]

In case you are wondering: yes, I tried a simple brew uninstall vorta and brew install vorta already, but it didn't fix the problem.

[andreagrandi]

update (solution): ok, I apologise, not vorta fault. It looks like the problem was with borg. I tried brew uninstall borgbackup-fuse and brew install borgbackup-fuse and everything is working fine now. I have no idea what broke it 🤷🏻‍♂️
I hope this issue remains useful for other people in case of a similar error (I think it can be closed, except for that suggestion about making it more visible to the user that the backup failed).

[m3nu]

Came here to say the same. It's due to a package used by Borg. There were some changes to the formula a while back. Likely due to that.