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Is this a rip-off? #1169

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Symbolics opened this Issue Jan 6, 2018 · 8 comments

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@Symbolics

Symbolics commented Jan 6, 2018

Tried to cash out.
Balance went to $0 on 14th of December
Now 6th of Jan, no payment received
No answers from support
No answers from previous issues raised here

Be careful folks...

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Cervator Jan 6, 2018

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Hi @Symbolics - there is some reorganization on-going at the moment so I haven't personally checked the support queue for a while (also happen to be on a different continent for now). So long as you did email support@bountysource.com it'll get handled, just please be patient :-)

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Cervator commented Jan 6, 2018

Hi @Symbolics - there is some reorganization on-going at the moment so I haven't personally checked the support queue for a while (also happen to be on a different continent for now). So long as you did email support@bountysource.com it'll get handled, just please be patient :-)

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Symbolics Jan 19, 2018

Any ideas on this? It has been 30 days now since the bounty funds went to $0, but still no refund.

Symbolics commented Jan 19, 2018

Any ideas on this? It has been 30 days now since the bounty funds went to $0, but still no refund.

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rappo Jan 19, 2018

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@Symbolics, I do not see any pending cashouts from you or your team. Cash outs are requested by https://www.bountysource.com/activity/cash_outs/new. Cash outs do not happen automatically because many users choose to use their funds for bounties/etc. You must request a cash out and provide details so we know where and how to send the funds. As soon as you do that we can process your cashout.

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rappo commented Jan 19, 2018

@Symbolics, I do not see any pending cashouts from you or your team. Cash outs are requested by https://www.bountysource.com/activity/cash_outs/new. Cash outs do not happen automatically because many users choose to use their funds for bounties/etc. You must request a cash out and provide details so we know where and how to send the funds. As soon as you do that we can process your cashout.

@rappo rappo closed this Jan 19, 2018

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Symbolics Jan 19, 2018

David, that is the problem. I request a cash-out on the 19th of December, it was 'processed' and my balance went to $0, but my Pay-Pal account was never credited and the refund never received.

Symbolics commented Jan 19, 2018

David, that is the problem. I request a cash-out on the 19th of December, it was 'processed' and my balance went to $0, but my Pay-Pal account was never credited and the refund never received.

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daveloyall Mar 12, 2018

@Symbolics, is this an open issue?

daveloyall commented Mar 12, 2018

@Symbolics, is this an open issue?

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Symbolics commented Mar 12, 2018

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digitalshakra Apr 3, 2018

Hi Symbolics,

Can you email me at support@bountysource.com with some your bountysource/paypal email details?
Let's get this resolved!

Johan
Bountysource Support

digitalshakra commented Apr 3, 2018

Hi Symbolics,

Can you email me at support@bountysource.com with some your bountysource/paypal email details?
Let's get this resolved!

Johan
Bountysource Support

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Symbolics Apr 3, 2018

Symbolics commented Apr 3, 2018

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