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There's no way for a user to delete/deactivate their own account #409

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rappo opened this issue Jan 14, 2014 · 6 comments
Open

There's no way for a user to delete/deactivate their own account #409

rappo opened this issue Jan 14, 2014 · 6 comments

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@rappo
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rappo commented Jan 14, 2014

Want to back this issue? Post a bounty on it! We accept bounties via Bountysource.

@alatiera
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As far as I can see, this is still the case... How is this GDPR compliant exactly? I wanted to delete my account that I never got around using and can't find a way to do so.

@Cervator
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Hi @alatiera - I'm not sure if there has been any progress on making a self-service option for this, but I do know you can email support@bountysource.com with a request to delete your account and it should be taken care of.

@keunes
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keunes commented Jun 22, 2020

I'm surprised that 1,5 year later Bountysource still hasn't succeeded in making its site GDPR-compliant.

@hubyhuby
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This is a terrible service.
You send this kind of junk email saying you have to pay for innactivity . AND you cannot delete your account !!!
This is against the European GDPR laws! YOu have to stop this quickely.
We have the right to manage and delete our datas in Europe.

"
Your Bountysource account has been debited with an inactivity fee.

This fee is charged to earning accounts that do no withdraw funds after 90 days of inactivity.

Please login to your account and cashout your funds to prevent any further deductions.

If you believe this is in error or your are locked out of your account, please contact support@bountysource.com.

You can prevent this fees by withdrawing your funds regularly.

If you hold a team account or are holding money to fund ongoing bounties, please get in touch.

Thanks,
The Bountysource Team

@Foggalong
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For anyone else who finds this thread, almost 8 years after the original issue was filed emailing support@bountysource.com is still how accounts are deleted. Be prepared also for slow response times too, I first emailed in August but there's not been any progress yet.

@tjvarghese88
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I wanted to support the Luxcore team and signed up for a $10 monthly payment. No emails for this shit website for months and then they took out $70 just like that !!

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7 participants