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BAT Tips don't work on a VPN #4153

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RossClelland opened this issue Apr 18, 2019 · 1 comment

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@RossClelland
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commented Apr 18, 2019

Description

When connected to a VPN, trying to send a tip results in an error. 'There was a problem processing your tip, please try again.'.

Disconnecting from the VPN immediately resolves the problem. I'm using Private Internet Access.

Steps to Reproduce

  1. Connect to VPN
  2. Visit Brave registered website
  3. Attempt to make a tip
  4. Error shown
  5. Disconnect VPN
  6. Attempt to make a tip
  7. Tip is sent and balance debited

Actual result:

There was a problem processing your tip, please try again

Expected result:

Tip sent and BAT balance debited

Reproduces how often:

100% of the time I'm on the VPN

Brave version (brave://version info)

Android. Brave version 1.0.91.

Version/Channel Information:

  • Can you reproduce this issue with the current release? Yes
  • Can you reproduce this issue with the beta channel? N/a on android
  • Can you reproduce this issue with the dev channel? N/a on android
  • Can you reproduce this issue with the nightly channel? N/a on android

@NejcZdovc NejcZdovc added this to Untriaged Backlog in Rewards via automation Apr 18, 2019

@SergeyZhukovsky SergeyZhukovsky self-assigned this Apr 18, 2019

@SergeyZhukovsky SergeyZhukovsky referenced this issue Apr 18, 2019

Merged

Add retry on NETWORK_CHANGED error #2271

3 of 28 tasks complete

@NejcZdovc NejcZdovc added this to the 0.66.x - Nightly milestone Apr 19, 2019

@NejcZdovc NejcZdovc moved this from Untriaged Backlog to Pending review in Rewards Apr 19, 2019

@NejcZdovc NejcZdovc moved this from Pending review to In Progress in Rewards Apr 21, 2019

Rewards automation moved this from In Progress to Completed Apr 24, 2019

@kjozwiak

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commented Jun 11, 2019

Verification PASSED on macOS 10.14.5 x64 using the following build:

Brave 0.66.87 Chromium: 75.0.3770.80 (Official Build) beta(64-bit)
Revision 9a9aa15057b6b2cc0909bdcf638c0b65ecd516f2-refs/branch-heads/3770@{#948}
OS Mac OS X

Screen Shot 2019-06-11 at 1 54 41 PM

Verification passed on

Brave 0.66.87 Chromium: 75.0.3770.80 (Official Build) beta (64-bit)
Revision 9a9aa15057b6b2cc0909bdcf638c0b65ecd516f2-refs/branch-heads/3770@{#948}
OS Windows 7 Service Pack 1 (Build 7601.24465)

Tipped without problems. Used Brave VPN.

Verification passed on

Brave 0.66.87 Chromium: 75.0.3770.80 (Official Build) beta (64-bit)
Revision 9a9aa15057b6b2cc0909bdcf638c0b65ecd516f2-refs/branch-heads/3770@{#948}
OS Linux
  • Connected and disconnected Brave VPN, able to send tips in both conditions successfully.
    image
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