I need help finding a train departing from Cambridge and going to Leicester. Can you help?
When would you like to travel?
I would like to go on Monday in the morning. 
Train TR6105 leaves Cambridge to Leicester Monday morning at 6:21, would you like me to book this for you?
Oh, I need to change the day to Friday for the train to Leicester and it needs to arrive by 17:45.  Do you have something on that day?
TR0552 departs 15:21 and arrives in Leicester on Friday at 17:06. Would this suit you?
Yes please book it for 7 people and give me a reference number.
I've booked you 7 seats on the TR0552. Your reference is CQ3FE1GX and the fee of 264.59 GBP is payable at the station. Will that be all?
No, I also need to find a place to stay. I'm looking for a 3 star hotel.
I have 2 3 star hotels available, one in the centre and one in the south. Do you have a preference?