I need a train to arrive by 12:15 on saturday. Can you help me?
Wonderful, I can help you. Could you help me by telling me where you're departing from, and where you'd like to arrive? 
I am leaving birmingham new street going to cambridge. I need a ticket that leaves on saturday and will get me there by 12:15, can you help?
The train closest to your requested arrival time is the TR4382. It departs Birmingham New Street at 08:40 and arrives in Cambridge at 11:23. Shall I book you a ticket?
I'm not ready to book, but appreciate the information.
No problem at all!  Is there anything more I can help you with today?
Yes I would also like to find a place to dine  that serves italian food and should be in the centre of town. 
I can help you with that.  What price range are you looking for?
It should be in the expensive price range.
There are 4 in the area I recommend Stazione Restaurant and coffee bar. 
yes, that's fine.  Can I have the address please?
Yes, the address is Market Hill City Centre.
Perfect, that is all I need for right now.  Thank you for all of your help!  Goodbye.
You are very welcome!  Thank you for reaching out to the Cambridge TownInfo centre.  I hope you enjoy your stay!