I need a two star room, free parking included. 
Yes I have two options in the north and on in the east, any preference?
No preference, either will do.
ashley hotel in Northe part of town
Yes I need it for 5 nights from Tuesday for 6 people.
I'm sorry but that booking did not go through. Shall I try another hotel for you?
Yes one in the same price range.
I was able to book you at express by holiday inn cambridge, your reference number is MSGBHKWK, is there anything else that I can assist with?
No thank you. That will be all.
Okay thank you for calling. Enjoy your stay.
I will. Have a nice day.
So happy I was able to help. Good-Bye.