I'm looking for a certain hotel, can you help me find it?
Yes I can help.  What is the name of the hotel?
It is called finches bed and breakfast.
I found it, would you like me to book it for you?
Yes, please. I need a reservation for 5 people for 4 nights starting on Friday. If Friday is not available please check Tuesday. 
I have a booking for 4 nights, starting on friday for 5 people.
Thank you. Could I have the reference number for my records, please? 
The reference number is ELAA65RK. Can I be of further assistance?
Yes, I'm also looking for entertainment in the centre please. 
sorry I am not showing any entertainment in that area something else perhaps?
I will go with a college instead, can you recommend one and give me the postcode?
The best college to visit is Downing College, in postcode cb21dq. Can I help you with anything else?
Can I help you with anything else?
I am good, thank you! 
Good bye. 
Thanks for letting us assist you today! Enjoy your visit!