I need a 4 star hotel in the east, please.
Sure.  There are six different options in that area.  What were you looking for as far as price range and amenities? 
It really doesn't matter. I don't need internet.  I just for sure want a 4 star place.
Might I suggest the Autumn House. It is a cheaper guesthouse that offers both free parking and free internet. Would you like more info for them?
I think this is what I needed. Thanks.
Is there anything else that you need?
I need a room for 4 for 4 nights starting on Tuesday.
Booking was successful.
Reference number is : 544D87NG.
Thank you! Can you also get me a train going to Cambridge that day?
Sure! I just need to know where you plan on departing from and what time you'd like to leave. 
I want to leave from stevenage after 14:30.
TR1800 leaves at 15:54 and arrives at 16:43. Will that one work for you?
Yes, it will be fine.  I need tickets for the same group of people please.
Train TR1800 is booked. The total fee is 51.2 GBP payable at the station. Your reference number is H0J6YFX. May I help with something else?
Thank you, that's all I need today.
Thank you for contacting us today and have a nice day.