I'd like to find a train leaving from Ely to go to Cambridge, please.
What day will you travel?
I need to arrive by 11:45 on Saturday.
We have 3 trains, TR0554 leaves at 09:35 and arrives at 9:52, would you like me to book you a trip?
That fits my schedule, yes please reserve 6 tickets for us, and let me know the reference number when you have it.
Okay, your all set! Reference number is Z34WGFK7. Cost of the tickets are 21.12 GBP payable at the station. Is there anything else today?
I also need to book a hotel as well, called the Lensfield hotel.
Sure, I can help you with that. How many people will be staying, and for how many nights?
A total of 6 people and for 2 nights starting on Saturday.
I'm sorry, that day is not available or you would need a shorter stay is there anything else I could do instead?
Could you try one night instead of two?
Booking was successful. Reference number is : C52VRAL6. Anything else?
That is wonderful. I think I am all set for now. Goodbye for now. 
Can I interest you in a place to eat while you're town?  We have many great restaurants.  If you need reservations please let us know.  Goodbye.