I am looking for a train that should depart norwich and leave on Friday. 
I would be happy to help you find a train.  Can you please confirm the destination for your travels?
Sure, I'd like to leave for cambridge after 19:00. 
TR9589 leaves at 19:16
That's perfect.  Can I have the train ID, price, and travel time please?
The train ID is TR9589, price is 17.60 pounds, and travel time is 79 minutes. Shall I book it for you? 
No that's okay. I am looking for a place to stay though, somewhere in the centre and with free parking preferably.
There are 2 hotels and 2 guest houses in the centre which do you prefer? 
The one with 1 star, please. 
Unfortunately, none of them are 1 star rated. I have one that is 0 stars, a 3 star one, and two 4 star ones. 
Are there any 0 star accomidations?
The El Shaddai has 0 stars.
Is that a hotel or guesthouse?  If a guesthouse I'd like to book for 2 people for 1 night on Friday.  Thank you.
Yes, it is a guesthouse. May I go ahead and book that for you? 
Yes book it for me please.
Booking system seems to be down at the moment. Should I try some place else, or would you like to try back in a little while?
No, I actually wasn't ready to book anyway.  Thanks so much for your help.  I won't be needing anything else.  Bye.
I apologize for the inconvenience. Please check back in a few to book. Have a good day.