I need a train leaving on tuesday going to cambridge.
Where are you coming from?
leaving birmingham new st going back to cambridge I would let to get there by 11:30 if possible
TR4987 gets there 10:08 and will cost 23.60 pounds. can i book it?
Yes, can you book it for 2 people and could I get the reference number?
I actually booked you on TR0254, arriving in Cambridge at 08:23.  Reference number is : OEV193OS. 150.19 GBP payable at the station 
Thank you so much.  I also need a place to stay while in Cambridge.  Could you help me find a room please?
I can help you with that. Is there a certain price range you are looking to stay in? 
no, but could it have a 4 star rating?
We have lots of those!  Any features that you prefer?
any that has free wifi
You have 21 options to choose from. Would you like to narrow it down by location?
Whatever is open and available, please book me for 2 people on 4 night starting tuesday.
I booked a and b guest house, reference number is : K0FKUFNP.
Thanks! That's all I need for now!
i am glad to be of service to you. i wish a nice trip and wonderful stay at Cambridge. Goodbye