Hey there! Can you give me some options for trains leaving Wednesday from Norwich? We are going to Cambridge.
Sure thing! When would you like to leave and arrive by?
I need to arrive by 19:45. I need to book for 5 people.
I booked you on TR4203 with a total fee of 88 GBP, payable at the station. Reference number is: 58VOL3U2.  Do you need anything further today?
No that's all. Thanks for your help!
You're welcome and enjoy your visit.