Howdy! Is the City Centre North B And B still in business?
I am sorry I have no listing for that hotel. Can I help you with any other information?
I was hoping to book the City Centre North B and B for a 4 night stay starting Tuesday. Could you please check again?
Yes. I can find it.  How many people will be staying?
It will be 5 people and 4 nights.
I'm sorry, that wasn't available.  Can I reserve a different hotel?
Yes, same price range please. 
OK, I got you a booking at the Worth House. It's a 4 star guesthouse also in the Northend. Your reference number is: DVTY60KZ. Can I do anything else for you?
Okay thank you that is all I need.
Great. Have a great day!