Hi, I'm looking for a train arriving in Cambridge by 21:15.
Can you tell me where you will be departing from and what day you would like to travel?
Sure, I'll be leaving from Norwich.  Oh, and I'd like to travel on Friday please.
I would recommend TR9589 which leaves Norwich at 19:16 and arrives in Cambridge at 20:35.
Okay great. Can you help me make a booking for 6 people please?
Booking was successful, the total fee is 105.6 GBP payable at the station. Reference number is : 2CUTCPH6. Is there anything else I can help you with today? 
I need a play to stay in the east in the moderate price range
I will look that up for you,do you want a hotel ?
Yes, with a star of 4 please. 
I do not have any 4 star hotels in the east.  Would you like to try another area or maybe go with a price range in the East?
Oh my. Are there any moderate-price guesthouses in the east with 4 stars?
Yes, I found three. I would recommend Carolina Bed and Breakfast it is moderately priced and located in the East. Would you like a reservation? 
Yes, please book 6 people for 2 nights beginning friday
You are booked as requested, the reference number is 5ROZN3ZO, any further questions?
Great!! That's all for now. Thank you so much.
thank you and enjoy your stay in Cambridge!