I need to book a train for Friday please.
Great. Where are you headed?
I am going to Cambridge. I would like to arrive in the afternoon, please.
Where are you departing from? 
There are two of us departing from kings lynn and we need to arrive by 16:45. Can you book it for 2 people and send me the reference number?
I booked TR5331 for you. Your reference is GPFBA8K5.
Can I also get information on king's college. 
Of course. King's College has a free entrance fee and is in the centre of town
What is the address?
adress is Kings Parade