Are there any concert halls in the west?
I am sorry there are no listings for concerthalls in the west. Is there something else I can assist you with today?
What about colleges in the west?
There are five colleges in that area. Three have no entrance fees. Would you like additional information on any of these?
No thank you. I am looking for information el shaddai hotel. 
The El Shaddai is a guesthouse in the centre part of town. It has free internet, parking and has 0 stars. Would you like me to book it for you?
Could you? That would be great. There are 5 of us and we plan to arrive on Thursday. We'd like to stay for 5 nights.
Okay. I've got you booked for a 5-night stay at El Shaddai for 5 nights and 5 people. Can I help you with anything else today?
Yes could I get the reference number for the booking please. 
Of course, Reference number is : 2SLFLKIC.  Is there anything else I can help you with?

Thank you. That is all I needed for now. Have a nice day!
Thank you and enjoy your time with us in Cambridge!