Hi, I'm looking for a place to stay in the north part of town.
I have 13 hotels in that area, is there any special accommodations you would like?
I would prefer a guest house and free wifi please.
That narrows it down to 10, any other requirements?
Nope. Have any recommendations?
How about archway house. It is a guesthouse with a 4 star rating, moderate price range. It has free parking and wifi. Would you like to book a room?
Okay, I'd like to book 8 people for 4 nights staring Sunday, and I need a reference number. I'd also like a train to Broxbourne Thursday.
Your booking has been completed! Your reference number is M8Y6V3HX . Will your train be departing from Cambridge?
Yes it should be, is the one booked departing from Cambridge?
Yes the train will be departing from Cambridge.
Thanks. I'm good then.
I think there's been some confusion. Your lodgings are booked but we haven't yet found your train. Do you have a particular time you need to depart or arrive by?
Yes, I need to book my train. I need it to arrive by 17:30, please.
The TR2885 train leaves Cambridge at 06:01 and arrives in Broxbourne at 07:01. The ticket price is17.90 pounds each. Would you like to book this train and how many tickets.
Yes. I will need 8 tickets for the train.
Great! I booked those 8 tickets for you. You are all set. Your reference number is 0H84W4J6 . Is there anything else I can help you with?
I think that is it. Thanks so much for your help!
Great! The total fee is 143.19 GBP.