Hello.  I need to catch a train leaving on Monday.  Can you help me find something?
Yeah sure but you need a departure/arrival city and time.
i am going to london liverpool street from cambridge and should arrive there by 12:45 
TR5431 fits your criteria and will arrive at 01:27. Would you like me to book that for you?
Yes, could you book 3 tickets and provide the reference number please.
Reference number is : 4HWC0OMV. Do you need anything else?
I also need to find out some information about the lensfield hotel
Ah, yes, the Lensfield is a very nice hotel. It's on the south end of the city and is quite expensive, but they have free wifi. Would you like a room?
No, but can you provide their address. Oh, and do they have free parking?
Their address is 53-57 Lensfield Road and they do offer free parking
Excellent. That's all I need.
Is there anything else I can help you with?
No that's it. Thank you for your help.
You're very welcome. Have a good day.