I need information about a train. 
Okay! Where would you like to go?
I need a train on thursday that'll arrive by 18:00, traveling from leicester to cambridge.
I have train TR1575 that leaves at 15:09 and arrives in Cambridge at 16:54. Would that work for you?
Yes, can you please book me for 3 people and get me a reference number?
I have booked you for 3 people on TR1575. Your reference number is Y4IU29UM. Can I do anything else for you?
Thanks, I need to find a danish restaurant in the centre of town
I am terribly sorry there aren't any, another type perhaps?
How about european food then?
Yes there are 4 results. How about hotel du vin and bistro?
What is the price range for hotel du vin and bistro?
That one is a moderately priced restaurant. It's fantastic!
I can't wait to try it. I'm not ready to make a reservation yet. Thanks for your help. I'll call back. Goodbye.
Thank you, we'll be happy to help when you're ready to make a reservation. Have a great day!