Hi, I'm looking for a hotel called finches? It's a bed and breakfast. 
There were no matches found.
I need to book a room for 4 starting on thursday for 4 nights called finches please. It's a bed and breakfast.
Unfortunately, I am not finding a match for a business by that name. Would you like me to try and find another place?
No let me call back,maybe I have the wrong name.
What else can I do for you?
I stayed at Finches last year.  Can you please look for it again?
I was able to find the hotel but the booking was unsuccessful, do you have any other hotel you'd like to try?
Do you have another hotel in that same price range?
The cambridge belfry is in the same area and the same price range. It's rated 4 stars.  Should I try to book it?
Yes please and give me the reference number.
The booking was successful.  Your reference number is UQMLOG0I.  Can I help you with anything else?
Thanks, that's all I need. Have a nice day.
And thank you for using Cambridge TownInfo centre! Have a great day!