i am planning your trip in Cambridge
Are you planning a trip to Cambridge? If so, what type of information are you looking for today?
I want to know if the Worth House is still renting rooms.
Yes they are. Would you like to book a room? 
yes book for 2 people and 3 nights from thursday
Booking was successful.
Reference number is : WX6QA7D0.

Thanks. I also need to find a train to london liverpool street.
Where are you departing from, and what day? Is there a certain time you need to leave or arrive by?
I am leaving from Cambridge.
Since this is the cambridge help desk, I assumed that, I really need the date and time to get you booked.
Sure, you really should be more pleasant.  I need to get to London Liverpool Street on Wednesday by 20:45 please.
The TR1047 leaves Cambridge for London Liverpool Street Wednesday arriving at 07:27.  The price is 16.60 lbs. Can I book it for you?
Yes make the booking or me for 2 and provide the reference number.
Ok, I was able to make your reservation. Your total fee is 33.2 GBP. Your Reference number is : POE0NTR1.
Thank you very much. That is all the information I need.
Okay great! Have a great trip!