I am looking for a place to stay, I'd prefer a hotel.
We have 9 hotels in town, do you have a side of town you'd like to stay on?
No, but I'd prefer a hotel in the expensive price range. I do not need free parking.
We have five expensive hotels around town, ranging from 3 star to 4 star.
Which one would you recommend?
I would recommend the Lensfield Hotel. It is a personal favorite. Would you like me to see what is available?
Okay, let's book it for two people for 5 nights starting Friday.
I couldn't get you a room at the Lensfield. Maybe a shorter stay or different hotel?
Yes as long as it's in the same price range.
Okay I was able to book you into the Gonville and your reference number is : PVRV1EEJ.
Thanks, that's all I need. Have a nice day.
You are welcome.  Enjoy your stay at the Gonville Hotel.  Bye.