I'm planning a trip with an Arthurian theme. I've heard there's a hotel called Avalon there in Cambridge. Is that right?
Yes there is a guesthouse called avalon. Would you like any more information on that?
Actually, can you book 6 people for 3 nights starting on wednesday?
You're all booked. 
Is there a reference number for the hotel?  I also need a train to london liverpool street.  Can you help with that too?
Your Reference number is : EHNOQL7E. I can help with the train as well. Can you give me a little more information on your trip?
I need to get to liverpool st on saturday, but I can't leave cambridge until after 13:45
TR4466 leaves at 13:59 and arrives at 15:27. Would you like me to book it?
Yes please, for 6 people. 
Booking has been completed!  Your reference# is D6V5M769.  The total is 79.67 GBP, payable at the station.  Can I help you with anything else?
That's all I need for today.  Thanks!
You are welcome.  Have a nice time in Cambridge.  Bye.