Can you help me find a train to Cambridge?
I sure can!  What day and times are you looking for?
I'll be coming in from Norwich on Friday. I'll need to leave after 11:30, please.
How about TR9900 that leaves at 05:16?
That sounds just like what I needed.  Can you please make a booking for 5 people?
Yes, I'd be more than happy to book TR9900 for 5 people.  Would you like a reference number?
Yes please give me the reference number
Give me one moment to complete the booking.
Did you complete the booking?  I need the reference number. 
I apologize for the extended wait.  Your seats have been reserved.  Your reference # is LR5KLQWT.  Is there anything else I can assist you with?
Great I'm also looking for a park to visit in the centre of town.
Okay. The only park in the centre is cambridge university botanic gardens. Their address is bateman street, postcode is cb21jf, phone number is 01223336265, and the entrance fee is 4 pounds.
That sounds great! Thanks for all your help; that's all I needed today. Goodbye!
You're welcome! Please contact us if you need additional assistance during your visit to Cambridge!