I need a place to stay. Find me a hotel with free wifi.
Boom!!  We have gonville hotel.  Need me to book a room?
That would be great, do you know what the price range is?
The Gonville is expensive.
Does that have a 5 star rating?
No, only 3 stars.
I was hoping for something with at least 4 stars.
I have 3 hotels that meet that criteria. All are 4 star rated and offer free parking and free internet. I have 2 in the west and 1 in the centre.
I want to book for 2 people and 3 nights starting Sunday.
I'll be more than happy to help you book a room as soon as you tell me what part of town you prefer.
I don't have a preference for side of town. 
Huntingdon marriott hotel comes highly recommended, shall I book your room there?

Can you book it for me and get a reference number ?
Your booking for Sunday at the Huntingdon Marriott Hotel has been booked. Your reference number is KKV2OAGC.
Great I also need a train please. 
Can you tell me your departure and destination locations please? 
I'm going from cambridge to broxbourne after 20:00 on monday.
There's a train at 20:01 that will get you to Broxbourne at 21:01. Would you like to book passage?
Yes, two tickets please
Great, you're all set. Your reference number is : LEX7I9AY. Anything else I can help with today?
No thanks. You've been very helpful. Take care. Goodbye. 
You are welcome. Goodbye.