Hello! I'm looking for a train that will leave on Tuesday and arrive by 18:45, can you help me?
I can definitely assist you, where will you be leaving from and arriving to?
I will be departing cambridge and going to arriving at birmingham new street.
The TR3225 leaves at 5:01 and gets to Birmingham at 7:44.  It costs 75.10 pounds.  Can I reserve some tickets for you?
Yes can you book that for 5 people and get me the reference number?
Sure, I have booked it for 5 and the reference number is UGPE47OI. 
Thanks. I'm also looking for an expensive italian restaurant.
I have 4 options in the centre and 1 in the south, which would you like more information on?
I would like more information about the one in the south please. 
It is frankie and bennys, the are in the expensive range.  the address is Cambridge Leisure Park Clifton Way Cherry Hinton and they can be reached at 01223412430
Could I have the reference number,
If you give me your preferred dining time and the number of people in your party, I can go ahead and try to make a reservation.
My preferred dining time is 15:15, for a party of 5.
What day are you wanting the reservation?
Tuesday same day as the booked train. 
I'm sorry but the booking was unsuccessful. Would you like to book a different time slot?
Yes, could you try and secure a 14:15 reservation perhaps?
Good news.  I was able to book a table for 5 at 14:15.  Are you ready for the reference number?
I am, thank you. 
The reference number for your reservation at Frankie and Benny's is PEFYUPYB. They'll hold the table for 15 minutes. Do you need help with anything else?
Thank you so much. You have been very helpful.
Thank you very much