I am looking to get some information on the acorn guest house.
I have the info for that place, what would you like to know?
Is there a room available for a five night stay beginning Friday?
Sure, I'd be happy to. How many total people will be staying with you?
Just for 1 person, thanks.
I'm sorry, but there seems to be no rooms available. Could I interest you in another hotel? 
Yes in the same price range, please. Include reference number.
What area are you looking to stay in ?
I would like something in the area of the acorn guest house.
Okay I was able to get you into the Archway House and it is also priced moderately. Your reference number is WT39VB7L.
Yes thank you that is all I need.
You're welcome! Have a wonderful week at Archway and please contact me if you need anything else.