I would like to book a train for Thursday after 20:45. Can you help?
No problem! Where will you be departing from and where is the destination?
I need to leave bishops stafford and head into cambridge.
TR6336 departs at 21:29 and arrives at 22:07 for 10.10 pounds.  Do you wish to book this one?
Sounds right, would you book it for 6 people? I will need the reference number, thank you.
Your Reference number is : VCAW5JNF.  Is there anything else that I can help you with?
I have heard wonderful things about the autumn house hotel.  Could you provide me with some information on this hotel please?
Sure. Autumn House is a cheap, guesthouse type hotel in he east part of town. It has 4 stars.
Perfect thanks for such great help
You're welcome. Would you like a booking or any other information? 
Could I please have the phone number for the Autumn House?
Sure! The number is 01223575122. Is there anything else I can do for you?
No thank you. But thank you very much.
You're welcome. Have a wonderful trip!