Hi, I'm looking for a 4 star hotel on the west side. 
I was able to find three results for what you are looking for, may I recommended finches bed and breakfast?
Great do they have free wifi?
They have free wifi and free parking! They're a guesthouse, not a hotel, though - is that OK?
Yes, sounds good. I'd like to book for 6 people for 5 nights from Thursday.
I'm afraid that wont work. Can we try a different day or length of time?
Would you be able to get it for 1 night and also get me a reference number
Yes I was able to book a room there for one night. Reference number is PL0P458J.
Great! Thanks for your help with booking that.
Is there anything else I can help you with today?
No, that's all. Thanks.
Thank you for contacting, Cambridge TownInfo centre.