So! You're having problems with Bundler. This file is here to help. If you're running into an error, try reading the rest of this file for help. If you can't figure out how to solve your problem, there are also instructions on how to report a bug.
Instructions for common Bundler uses can be found on the Bundler documentation site.
Please open a ticket with Heroku if you're having trouble deploying. They have a professional support team who can help you resolve Heroku issues far better than the Bundler team can. If the problem that you are having turns out to be a bug in Bundler itself, Heroku support can get the exact details to us.
Second, check the compatibility list, and make sure that the version of Bundler that you are using works with the versions of Ruby and Rubygems that you are using. To see your versions:
# Bundler version bundle -v # Ruby version ruby -v # Rubygems version gem -v
If these instructions don't work, or you can't find any appropriate instructions, you can try these troubleshooting steps:
# Remove user-specific gems and git repos rm -rf ~/.bundle/ ~/.gem/bundler/ ~/.gems/cache/bundler/ # Remove system-wide git repos and git checkouts rm -rf $GEM_HOME/bundler/ $GEM_HOME/cache/bundler/ # Remove project-specific settings rm -rf .bundle/ # Remove project-specific cached gems and repos rm -rf vendor/cache/ # Remove the saved resolve of the Gemfile rm -rf Gemfile.lock # Uninstall the rubygems-bundler and open_gem gems rvm gemset use global # if using rvm gem uninstall rubygems-bundler open_gem # Try to install one more time bundle install
Reporting unresolved problems
Hopefully the troubleshooting steps above resolved your problem. If things still aren't working the way you expect them to, please let us know so that we can diagnose and hopefully fix the problem you're having.
The best way to report a bug is by providing a reproduction script. See these examples:
- Git environment variables causing install to fail.
- Multiple gems in a repository cannot be updated independently.
A half working script with comments for the parts you were unable to automate is still appreciated.
If you are unable to do that, please include the following information in your report:
- What you're trying to accomplish
- The command you ran
- What you expected to happen
- What actually happened
- The exception backtrace(s), if any
- Everything output by running
If your version of Bundler does not have the
bundle env command, then please include:
- Your Bundler configuration settings (run
- What version of bundler you are using (run
- What version of Ruby you are using (run
- What version of Rubygems you are using (run
- Whether you are using RVM, and if so what version (run
- Whether you have the
rubygems-bundlergem, which can break gem executables (run
gem list rubygems-bundler)
- Whether you have the
open_gemgem, which can cause rake activation conflicts (run
gem list open_gem)
If you are using Rails 2.3, please also include:
If you have either
open_gem installed, please try removing them and then following the troubleshooting steps above before opening a new ticket.
Thanks for reporting issues and helping make Bundler better!