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Google Home unable to pair with HA Bridge #696

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ashug876 opened this Issue Jul 9, 2017 · 21 comments

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ashug876 commented Jul 9, 2017

I am using the latest HA Bridge (4.5.6) and tried with the latest Google Home app (1.24.33.6) and older one as well (1.19.29, 1.19.26).

I have tried various other suggestions provided in other threads, but unfortunately not able to pair it.
I had a working setup until beginning of May, but since then its not working and I am trying hard to reinstate it.
Any help will be highly appreciated.

Please let me know if you need any additional information to debug.

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bwssytems Jul 10, 2017

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Don't need any other info as this is not the bridges issue, rather google is making it difficult to pair with an emulated hue bridge that is not part of Philips....

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bwssytems commented Jul 10, 2017

Don't need any other info as this is not the bridges issue, rather google is making it difficult to pair with an emulated hue bridge that is not part of Philips....

@bwssytems bwssytems added the question label Jul 10, 2017

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ashug876 Jul 10, 2017

Thanks for your response. So is there a work around to work through this issue, or we can't connect to the bridge from Google Home anymore at all? Any suggestion would be welcome.

ashug876 commented Jul 10, 2017

Thanks for your response. So is there a work around to work through this issue, or we can't connect to the bridge from Google Home anymore at all? Any suggestion would be welcome.

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ashug876 Jul 12, 2017

bumping the thread, as I didn't see any responses. Any help will be highly appreciated

ashug876 commented Jul 12, 2017

bumping the thread, as I didn't see any responses. Any help will be highly appreciated

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ashug876 Jul 22, 2017

Anyone?
So are people out there with GM not at all able to connect to the HA Bridge? Any solution?

ashug876 commented Jul 22, 2017

Anyone?
So are people out there with GM not at all able to connect to the HA Bridge? Any solution?

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klingon888 Jul 22, 2017

Had this issue but somehow Google must've made another change as I've been able to connect GH to the bridge for the past few weeks. Latest GH and 4.5.6 installed. I just tested again by deleting and re-added Philips Hue back on the GH app. I'd suggest trying it again.

klingon888 commented Jul 22, 2017

Had this issue but somehow Google must've made another change as I've been able to connect GH to the bridge for the past few weeks. Latest GH and 4.5.6 installed. I just tested again by deleting and re-added Philips Hue back on the GH app. I'd suggest trying it again.

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ashug987 Jul 22, 2017

I am using 1.24.36.5 GH version and 4.5.6 HA Bridge and tried many times, with no luck :(

ashug987 commented Jul 22, 2017

I am using 1.24.36.5 GH version and 4.5.6 HA Bridge and tried many times, with no luck :(

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klingon888 Jul 22, 2017

When you add Philips Hue in GH, does it start a browser session and redirect you to https://hue-adpter.appspot.com/client/#/activate/pair or does it redirect you to account.meethue.com? When I had this issue back then, GH was directing me to account.meethue.com which requires you to have a hue account. And I assume you have a physical GH hub as it doesnt pair without the hub.

klingon888 commented Jul 22, 2017

When you add Philips Hue in GH, does it start a browser session and redirect you to https://hue-adpter.appspot.com/client/#/activate/pair or does it redirect you to account.meethue.com? When I had this issue back then, GH was directing me to account.meethue.com which requires you to have a hue account. And I assume you have a physical GH hub as it doesnt pair without the hub.

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ashug987 Jul 23, 2017

For me its consistently going to https://hue-adpter.appspot.com/client/#/activate/pair, but then eventually never able to pair. The started with going to account.meethue.com, but ever since I have downgraded the App version and played around with various options. Now its consistently goign to the appspot link, but no luck in the pairing.

It end up saying that its not able to find the Hue Bridge.

ashug987 commented Jul 23, 2017

For me its consistently going to https://hue-adpter.appspot.com/client/#/activate/pair, but then eventually never able to pair. The started with going to account.meethue.com, but ever since I have downgraded the App version and played around with various options. Now its consistently goign to the appspot link, but no luck in the pairing.

It end up saying that its not able to find the Hue Bridge.

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robertw Jul 23, 2017

+1 Just added a new phone and no pairing ..........used to work google must have changed the program again......If u buy a hue bridge will it pair with ha bridge also any one try it.........if it works off to bestbuy

robertw commented Jul 23, 2017

+1 Just added a new phone and no pairing ..........used to work google must have changed the program again......If u buy a hue bridge will it pair with ha bridge also any one try it.........if it works off to bestbuy

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jratliff681 Jul 23, 2017

My devices hadn't been working for at least a few days (I have an Echo right next to GH so usually use it for devices anyway and GH for queries and Chromecast) but last night I went into the app to see why and it said I had 0 devices! I removed the hue account and re added it, it went to the pairing web page and I clicked pair. It told me to press my hue button which I did not do on my actual hue hub. But it did find all of my 56 ha bridge 4.5.6 devices running on 2 separate pi on port 80...

My girlfriend comes back Tuesday, I'm waiting to see if I can add the devices to her Google account too because in the past it wouldn't find any when I tried on her phone so she can use them from Google Assistant.

jratliff681 commented Jul 23, 2017

My devices hadn't been working for at least a few days (I have an Echo right next to GH so usually use it for devices anyway and GH for queries and Chromecast) but last night I went into the app to see why and it said I had 0 devices! I removed the hue account and re added it, it went to the pairing web page and I clicked pair. It told me to press my hue button which I did not do on my actual hue hub. But it did find all of my 56 ha bridge 4.5.6 devices running on 2 separate pi on port 80...

My girlfriend comes back Tuesday, I'm waiting to see if I can add the devices to her Google account too because in the past it wouldn't find any when I tried on her phone so she can use them from Google Assistant.

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robertw Jul 23, 2017

So does it pair without a hue bub in the system or you need a hub to confirm pairing?

robertw commented Jul 23, 2017

So does it pair without a hue bub in the system or you need a hub to confirm pairing?

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klingon888 Jul 23, 2017

robertw... dont waste your $$. I stupidly bought a real Hue bridge when I had this issue, thinking the real Hue bridge will act as the go-bwtn HA-bridge and GH. If your GH is not pairing now, it will still not see the emulated "lights" set up in HA-bridge. It will only see the real Hue lights connected to the real Hue bridge. And when you install the Philips Hue app, it does see the HA-bridge and the emulated lights but only for local use within the same IP subnet.

I dont understand why the pairing is working for some and not others. I've seen others successfully pair in other forums like Smarthings and HASS. Maybe try uninstalling the Home app and re-installing??

klingon888 commented Jul 23, 2017

robertw... dont waste your $$. I stupidly bought a real Hue bridge when I had this issue, thinking the real Hue bridge will act as the go-bwtn HA-bridge and GH. If your GH is not pairing now, it will still not see the emulated "lights" set up in HA-bridge. It will only see the real Hue lights connected to the real Hue bridge. And when you install the Philips Hue app, it does see the HA-bridge and the emulated lights but only for local use within the same IP subnet.

I dont understand why the pairing is working for some and not others. I've seen others successfully pair in other forums like Smarthings and HASS. Maybe try uninstalling the Home app and re-installing??

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jratliff681 Jul 23, 2017

I just removed my hue account in GH, unplugged my real hue hub, and readded hue to GH and it still found the ha bridge devices. So shouldn't be related to having a real hue on the network.

jratliff681 commented Jul 23, 2017

I just removed my hue account in GH, unplugged my real hue hub, and readded hue to GH and it still found the ha bridge devices. So shouldn't be related to having a real hue on the network.

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ashug987 Jul 23, 2017

I found the root cause of my problem, may work for others as well.

I was trying to use the HA Bridge new binaries, but never recreated the data folder (and it was always using the old configuration and device metadata as stored in there already). I went ahead and deleted the data folder and let it re-create and viola, my GH was able to pair without any issue.

Please give it a try, if you are in the same situation.

ashug987 commented Jul 23, 2017

I found the root cause of my problem, may work for others as well.

I was trying to use the HA Bridge new binaries, but never recreated the data folder (and it was always using the old configuration and device metadata as stored in there already). I went ahead and deleted the data folder and let it re-create and viola, my GH was able to pair without any issue.

Please give it a try, if you are in the same situation.

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robertw Jul 23, 2017

You are correct if you del data it will pair but if you try to pair another account it fails

Example pair to my gmail account then try to pair to my wife will not pair the second account......

robertw commented Jul 23, 2017

You are correct if you del data it will pair but if you try to pair another account it fails

Example pair to my gmail account then try to pair to my wife will not pair the second account......

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ashug876 Jul 24, 2017

Interesting. I didn't try with the multiple accounts.

ashug876 commented Jul 24, 2017

Interesting. I didn't try with the multiple accounts.

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DeetAus Aug 16, 2017

Before i go thru the effort. Will GH running on a RPI connect to HA-bridge? Alexa wont

DeetAus commented Aug 16, 2017

Before i go thru the effort. Will GH running on a RPI connect to HA-bridge? Alexa wont

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bwssytems Aug 16, 2017

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@DeetAus Why would think that the Alexa won't connect to ha-bridge. That is the one thing that we know does work will. It does require an Echo or Echo Dot though.

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bwssytems commented Aug 16, 2017

@DeetAus Why would think that the Alexa won't connect to ha-bridge. That is the one thing that we know does work will. It does require an Echo or Echo Dot though.

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DeetAus commented Aug 16, 2017

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bwssytems Oct 20, 2017

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That would be true as the wiki says it won't. The software Alexa does not have the upnp connect code for hue.

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bwssytems commented Oct 20, 2017

That would be true as the wiki says it won't. The software Alexa does not have the upnp connect code for hue.

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bwssytems Nov 15, 2017

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Referencing the more accurate description in #764 and closing this

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bwssytems commented Nov 15, 2017

Referencing the more accurate description in #764 and closing this

@bwssytems bwssytems closed this Nov 15, 2017

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