• Frequently Asked Questions
  • I need help with your plugin! What should I do?
  • Initial Troubleshooting
  • Using the Health & Troubleshooting plugin
  • Using a Staging website
  • Other things you may want to check
  • Support forum
  • Why WordPress Popular Posts?
  • How does the plugin count views / calculate the popularity of posts?
  • Is WordPress Popular Posts compatible with caching plugins?
  • Is WordPress Popular Posts compatible with security / firewall plugins?
  • Is WordPress Popular Posts compatible with plugins that minify/bundle JavaScript code?
  • I'm getting "Sorry. No data so far". What's up with that?
  • WordPress Popular Posts is not tracking visits, what's going on?
  • WordPress Popular Posts is slowing down my website, what can I do?
  • My current theme does not support widgets (booooo!) Can I show my most popular posts in any other way?
  • WordPress Popular Posts is counting my own visits, why?
  • How does WordPress Popular Posts pick my posts' thumbnails?
  • I'm seeing a "No thumbnail" image, where's my post thumbnail?
  • Is there any way I can change that ugly "No thumbnail" image for one of my own?
  • My popular posts thumbnails are not loading. Why is that?
  • Where can I find the list of parameters accepted by the wpp_get_mostpopular() template tag / [wpp] shortcode?
  • I want to have a popular list of my custom post type. How can I do that?
  • How can I use my own HTML markup with your plugin?
  • Can I have an RSS feed of popular posts, please?
  • I would like to clear all data gathered by WordPress Popular Posts and start over. How can I do that?
  • Can WordPress Popular Posts run on WordPress Multisite?
  • Does your plugin include any CSS stylesheets?
  • Each time WordPress Popular Posts is updated the wpp.css stylesheet gets reset and I lose all changes I made to it. How can I keep my custom CSS?
  • How can I style my list to look like [insert your desired look here]?
  • I want to remove WPP's stylesheet. How can I do that?
  • What does "Title" do?
  • What is "Post type" for?
  • What is "Taxonomy" for?
  • What is "Author ID(s)" for?
  • What does "Display post rating" do?
  • What does "Use custom HTML Markup" do?
  • Does WordPress Popular Posts support other languages than English?
  • I want to translate your plugin into my language / help you update a translation. What do I need to do?
  • I want your plugin to have X or Y functionality. Can it be done?
  • Your plugin seems to conflict with my current Theme / this other Plugin. Can you please help me?
  • ETA for your next release?
  • Is there any other way to contact you?