When querying for diagnostic data, devices on remote pollers should proxy the request

[stefanbrudny]

Describe the bug
when executing debug query on indexed interfaces on Central Cacti user is given no results. Same time, this query can be executed with success on remote Poller.

Workaround:
reindex interfces on remote hosts only?
cact

To Reproduce
Use central cacti to execute debug query for a device attached to remote poller.

Expected behavior
It is expected Central Cacti is able to execute debug query from remote host.

[cigamit]

You mean a verbose query? It works for me. What are you getting back from the verbose query? Looks like maybe a communication issue between the primary server and the remote data collector. The primary/central server/collector uses the hostname in the remote data collector to communicate over port 80 or 443 to exchange debug. It could be that the hostname that you are using is not known to the main server, or port 80/443 are not open.

[stefanbrudny]

Sorry, that was slightly in hurry.

Look, this is verbose query for a device belonging to remote poller, query is executed from main cacti:

All good. Let's add a bridge to the host and re-execute the query:

Now I have three interfaces but two available for Cacti.

Workaround: execute query from remote poller, and not exactly to which the device belongs to.

THis is further confirmed here:

Reload query doesn't work either.

[cigamit]

grep for "remote_agent" and then "reload" in the apache access log on the remote data collector, let me know if it's running. Is the remote data collector in online mode? The fact that it's returning data means that it's working. The only reason it would not return results back to the main server through the mysql connection would be if the remote collector is in offline mode for some undefined reason.

[cigamit]

On a hunch, I tested, and verified the issue.