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When updating a device, duplicate entry errors occur when inserting to the database #3639

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bmfmancini opened this issue Jun 25, 2020 · 6 comments
Closed

When updating a device, duplicate entry errors occur when inserting to the database #3639

bmfmancini opened this issue Jun 25, 2020 · 6 comments
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bug Undesired behaviour resolved A fixed issue
Milestone
1.2.13

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@bmfmancini
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Hey All,

So we have been moving some devices to SNMP V3 what I notice is that if you update the creds on an exisiting device the error log shows the below

2020/06/25 14:35:31 - CMDPHP ERROR: A DB Exec Failed!, Error: Duplicate entry '7-3-8789' for key 'PRIMARY'
2020/06/25 14:35:00 - CMDPHP ERROR: A DB Exec Failed!, Error: Duplicate entry '7-3-8789' for key 'PRIMARY'

2020/06/25 14:45:20 - CMDPHP SQL Backtrace: (/host.php[60]:form_save(), /host.php[253]:api_device_save(), /lib/api_device.php[730]:api_device_purge_from_remote(), /lib/api_device.php[103]:db_execute_prepared())
2020/06/25 14:35:31 - CMDPHP SQL Backtrace: (/host.php[60]:form_save(), /host.php[253]:api_device_save(), /lib/api_device.php[730]:api_device_purge_from_remote(), /lib/api_device.php[103]:db_execute_prepared())
2020/06/25 14:35:00 - CMDPHP SQL Backtrace: (/host.php[60]:form_save(), /host.php[253]:api_device_save(), /lib/api_device.php[730]:api_device_purge_from_remote(), /lib/api_device.php[103]:db_execute_prepared())
2020/06/25 13:15:14 - CMDPHP SQL Backtrace: (/host.php[60]:form_save(), /host.php[253]:api_device_save(), /lib/api_device.php[730]:api_device_purge_from_remote(), /lib/api_device.php[103]:db_execute_prepared())
2020/06/25 13:15:06 - CMDPHP SQL Backtrace: (/host.php[60]:form_save(), /host.php[253]:api_device_save(), /lib/api_device.php[730]:api_device_purge_from_remote(), /lib/api_device.php[103]:db_execute_prepared())

It looks like a dummy error since the device updates just fine and everything works
but I thought I would bring it up
@bmfmancini bmfmancini added bug Undesired behaviour unverified Some days we don't have a clue labels Jun 25, 2020
@bmfmancini bmfmancini changed the title Duplicate Entry error V1.2.12 Duplicate Entry error when updating device V1.2.12 Jun 25, 2020
@bmfmancini
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One additional Error I found

2020/06/25 15:31:12 - ERROR PHP WARNING: A non-numeric value encountered in file: /var/www/html/cacti/lib/api_device.php on line: 1071

@bmfmancini
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OK did more digging also see the same errors when you do a poller sync only after you make a device change
so I am certain its something to do with the save routine trying to append data in duplicate and only the change actually goes through

2020/06/25 16:20:46 - CMDPHP ERROR: A DB Exec Failed!, Error: Duplicate entry '7-3-9886' for key 'PRIMARY'
2020/06/25 16:20:46 - CMDPHP ERROR: A DB Exec Failed!, Error: Duplicate entry '7-3-8725' for key 'PRIMARY'
2020/06/25 16:20:46 - CMDPHP ERROR: A DB Exec Failed!, Error: Duplicate entry '7-3-7934' for key 'PRIMARY'
2020/06/25 16:20:46 - CMDPHP ERROR: A DB Exec Failed!, Error: Duplicate entry '7-3-7463' for key 'PRIMARY'
2020/06/25 16:20:46 - CMDPHP ERROR: A DB Exec Failed!, Error: Duplicate entry '7-3-6461' for key 'PRIMARY'
2020/06/25 16:20:46 - CMDPHP ERROR: A DB Exec Failed!, Error: Duplicate entry '7-3-4056' for key 'PRIMARY'
2020/06/25 16:20:46 - CMDPHP ERROR: A DB Exec Failed!, Error: Duplicate entry '7-3-2928' for key 'PRIMARY'
2020/06/25 16:20:46 - CMDPHP ERROR: A DB Exec Failed!, Error: Duplicate entry '7-3-2721' for key 'PRIMARY'

TheWitness added a commit that referenced this issue Jun 27, 2020
@TheWitness
Fixing Issue #3639 and #3635
aa97332 
- Backtrace Errors attempting to run AUTOM8 to Remote Data Collector
- Duplicate Entry error when updating Device
- This missed a new option to limit device sync to single, or multiple hosts
@TheWitness TheWitness added resolved A fixed issue and removed unverified Some days we don't have a clue labels Jun 27, 2020
@TheWitness TheWitness added this to the 1.2.13 milestone Jun 27, 2020
@TheWitness
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This should be resolved now. Thanks for all the testing.

@bmfmancini
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Thank @TheWitness I will try these fixes and get back to you !

@bmfmancini
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Ok tried the fixes on My lab and prod boxes all working good !

@TheWitness
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Cool.

@netniV netniV changed the title Duplicate Entry error when updating device V1.2.12 When updating a device, duplicate entry errors occur when inserting to the database Jul 12, 2020
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