Realtime graph pop up counter bug

[iskandarbasman]

Please refer to same issue I opened for Cacti v1.2.14 #3892

Just upgraded from Cacti v1.2.13 to v1.2.15.
After more testing, what I observed is it is:

• At default tree - Works fine from what i can see.
• At Time Graph View - When you click the real time graph icon. It will generate the graph_realtime.php POP UP. This I found it is intermittent. High chance the time counter will be stuck. Sometimes the counter will work and refresh as expected.

@TheWitness , I am not sure how to troubleshoot this. I can provide the credentials to my cacti. This is a standard Centos 7 servers with no plugins.

[bmfmancini]

Interesting I was testing it today and did not see this behaviour in the new code base Do you mind if I take a look ? What version of ff are you using? Are you seeing this with ie or chrome ?

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On Mon, Nov 2, 2020, 21:41 iskandarbasman ***@***.***> wrote: Please refer to same issue I opened for Cacti v1.2.14 #3892 <#3892> Just upgraded from Cacti v1.2.13 to v1.2.15. After more testing, what I observed is it is: At default tree - Works fine from what i can see. At Time Graph View - When you click the real time graph icon. It will generate the graph_realtime.php POP UP. This I found it is intermittent. High chance the time counter will be stuck. Sometimes the counter will work and refresh as expected. @TheWitness <https://github.com/TheWitness> , I am not sure how to troubleshoot this. I can provide the credentials to my cacti. This is a standard Centos 7 servers with no plugins. [image: image] <https://user-images.githubusercontent.com/67727557/97936853-cd913b80-1db7-11eb-88fc-057faabc3428.png> — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#3898>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ADGEXTEFEQKU4UIT3GGHA3LSN5UUFANCNFSM4TIGNPFQ> .

[iskandarbasman]

Interesting I was testing it today and did not see this behaviour in the new code base Do you mind if I take a look ? What version of ff are you using? Are you seeing this with ie or chrome ?
…

@bmfmancini

Sure how should I send you the credentials for my test account ?

Tested with the same issue.
FF 81.0.2 (64-bit)
MS Edge 86.0.622.51 (Official build) (64-bit)
Opera Version:72.0.3815.186

[bmfmancini]

You can send me an email check my GitHub profile

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On Mon, Nov 2, 2020, 22:52 iskandarbasman ***@***.***> wrote: Interesting I was testing it today and did not see this behaviour in the new code base Do you mind if I take a look ? What version of ff are you using? Are you seeing this with ie or chrome ? … <#m_-5523566400996801588_> On Mon, Nov 2, 2020, 21:41 iskandarbasman *@*.***> wrote: Please refer to same issue I opened for Cacti v1.2.14 #3892 <#3892> <#3892 <#3892>> Just upgraded from Cacti v1.2.13 to v1.2.15. After more testing, what I observed is it is: At default tree - Works fine from what i can see. At Time Graph View - When you click the real time graph icon. It will generate the graph_realtime.php POP UP. This I found it is intermittent. High chance the time counter will be stuck. Sometimes the counter will work and refresh as expected. @TheWitness <https://github.com/TheWitness> https://github.com/TheWitness , I am not sure how to troubleshoot this. I can provide the credentials to my cacti. This is a standard Centos 7 servers with no plugins. [image: image] https://user-images.githubusercontent.com/67727557/97936853-cd913b80-1db7-11eb-88fc-057faabc3428.png — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#3898 <#3898>>, or unsubscribe https://github.com/notifications/unsubscribe-auth/ADGEXTEFEQKU4UIT3GGHA3LSN5UUFANCNFSM4TIGNPFQ . Sure how should I send you the credentials ? — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#3898 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ADGEXTAIGGAEZI5H6SQKHU3SN5477ANCNFSM4TIGNPFQ> .

[TheWitness]

Thanks for pitching in Sean.

[bmfmancini]

No worries !

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On Tue, Nov 3, 2020, 08:25 TheWitness ***@***.***> wrote: Thanks for pitching in Sean. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#3898 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ADGEXTHLNMK4GC43GUKKGZLSOAAEJANCNFSM4TIGNPFQ> .

[TheWitness]

So, I've made a change to realtime.js from a JavaScript error I found while testing. You will have to clear your existing realtime.js from the browser cache after you update the file. Let me know if you can still reproduce the bug.

[iskandarbasman]

Hi @TheWitness,
I tried replacing realtime.js on my test cacti 1.2.15. Seems like the problem is still there.

[TheWitness]

Can you get real precise on the reproduce steps. You mentioned, you had to open a second table to another Cacti instance. I need some real clear and repeatable steps.

[iskandarbasman]

@TheWitness

Okay the bug is erratic sometimes it happens and sometimes it does not happen.
Currently it happens like 80%.
The second cacti window is not a requirement for it to happen.

Thought you we able to reproduce on my test cacti server.

Here is a video link of the problem happening.
Just me closing and click the real time graph icon.

[TheWitness]

I've updated layout.js in the 1.2.x branch. Please update, clear your cache and try gain.