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Problem: High barriers-to-entry to send feedback = fewer visitors send feedback/corrections. It may sound silly, but a plain email link really is a "high barrier".
Related problem: People have not been given the opportunity to comment on the new design + other changes.
Solution: A user-friendly feedback form (but also show the old link).
Visitor without an account:
Logged in user:
Thank-you message:
Generated email:
"New" badge:
).
Basically:
Open the form by clicking on Feedback.
Available text fields: name, email, comment, page. All except comment are optional, so that visitors are more likely to send feedback/corrections.
The old email link is still linked (visible after opening the form).
Anyone can send feedback, including users without an account (but they are rate-throttled to 3 feedback messages / every 5 minutes).
The fields for email and name are prefilled when the user is logged in.
The page field defaults to the URL from where the feedback modal was opened, but it is also optional.
The comments are saved in the database and can be browsed by superadmins from the Admin Dashboard.
The text was updated successfully, but these errors were encountered:
Problem: High barriers-to-entry to send feedback = fewer visitors send feedback/corrections. It may sound silly, but a plain email link really is a "high barrier".
Related problem: People have not been given the opportunity to comment on the new design + other changes.
Solution: A user-friendly feedback form (but also show the old link).
Visitor without an account:
Logged in user:
Thank-you message:
Generated email:
"New" badge:
).
Basically:
The text was updated successfully, but these errors were encountered: