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Extension Manager quit unexpectedly #73

Closed
jkhurd1 opened this Issue · 5 comments

3 participants

jkhurd1 Cameron McEfee Ben Bishop
jkhurd1

Seems to happen whenever I try to install on Ps CS5.5. Worked beautifully until I upgraded.

Cameron McEfee

Hi @jkhurd1,

I'm sorry you're running into trouble. Most likely this is a problem with the Extension Manager/Adobe rather than GuideGuide, but I can try to help you troubleshoot it.

  1. Try checking the Adobe Application Manager to see if there is an update for the Extension Manager.
  2. At what point does it quit? Is it at launch (if you launch it manually) or when you try to install GuideGuide?
  3. If you try to install a different extension like http://pixeldropr.com/refill-readr.html, does the same thing happen?
jkhurd1

Thanks for the quick feedback. I'll give this a shot and update my progress.

Cameron McEfee

Closing for cleanup. Feel free to reopen this if the problem persists.

Ben Bishop

Hi in case anyone else has this problem when installing GuideGuide I updated my extension manager from the Adobe website and it solved my problem. I was on 5.5.0x and now I am on 5.5.3x

http://forums.adobe.com/thread/1114264?tstart=0

Cameron McEfee

:zap: Thanks @BenBish

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