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[Website] "Learn More" links sending non-Ubuntu users to Ask Ubuntu for snap support. #271

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teward opened this Issue Feb 2, 2017 · 4 comments

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teward commented Feb 2, 2017

For the record, I am a moderator on Ask Ubuntu. Currently, the snapcraft.io website has the Ask Ubuntu website listed under the "Learn More" section like so:

Learn more

Want to know more about snaps, snapd, Snapcraft and Ubuntu Core?

Ask Ubuntu, as a policy, does not support non-Ubuntu operating systems or non-official variants (Mint, Kali, etc.). That said, due to the policy, we are pushing towards not providing support for snaps, snapd, etc. on non-Ubuntu systems on Ask Ubuntu, and only support the Ubuntu operating system here.

We would like the links updated, such that:

  1. A comment next to the Ask Ubuntu link states "(Ubuntu systems only)".

  2. (If Unix & Linux mods approve) Add a link below the Ask Ubuntu link to Unix and Linux with a comment next to it saying "(Non-Ubuntu systems)" or similar.

  3. Worst case, the Ask Ubuntu link is removed completely from the "Learn More" section.

I will have to check with the Unix and Linux mods on number 2 here, but number 1 or number 3 should be acted upon faster.

teward commented Feb 2, 2017

Related Ask Ubuntu Meta post, and my response to the inquiry on the site as a Moderator with the affirmation that this is a discussion that, at its core, is regarding "whether we support other operating systems than Ubuntu", which we don't on Ask Ubuntu.

teward added a commit to teward/snapcraft.io that referenced this issue Feb 2, 2017

Ask Ubuntu is Ubuntu-only (fixes #271)
Refer to issue #271 for more.

teward commented Feb 3, 2017

@caldav made a proposal on the PR that will be satisfactory and should be included. thanks!

teward commented Feb 14, 2017

@caldav Any progress on this?

@ghost ghost assigned caldav Mar 24, 2017

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matthewpaulthomas commented Jun 19, 2017

This is fixed now: “Learn more” links to forum.snapcraft.io, rocket.ubuntu.com, and stackoverflow.com.

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