Linking problem within e-mail #873

ketzusaka opened this Issue Oct 16, 2012 · 1 comment


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I have a system for submitting support requests with a screenshot being uploaded to cloud files. I'd like to have an e-mail sent with the submission to inform me of updates. However, when I pass the SupportRequest object into my mailer and print out the screenshot url it's a relative path to the local upload, and not the cloud file.

If I do a with the screenshot immediately after the save it displays the proper URL.

I'm sending the mail through an observer after_create. Does carrierwave not upload the file before the observer is handled? If that's the case maybe the solution is just updating the docs so people know not to use that method and to push it off to a background job or something of that matter?

Thanks for reading,

bensie commented Oct 19, 2012

CarrierWave uploads the file somewhere in the Rails callback chain, so it's likely that your upload has not been saved before the observer is getting kicked off. I would recommend using after_commit and you should always send emails in the background anyway.

In the future, please post usage issues to Stack Overflow or to the Google Group.

@bensie bensie closed this Oct 19, 2012
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