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Cerb is an automatable collaborative inbox for your team. Used by thousands of teams for 17+ years. Developers should use
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Latest commit a3faad1 Aug 27, 2019
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features 9.3.3-checkpoint Aug 27, 2019
install [Code Cleanup] Aug 27, 2019
libs * [UI/Cards/UX] Popup cards now open slightly lower from the top of t… Aug 27, 2019
storage * [API/OAuth2] Cerb is now an OAuth2 service provider. Admins can cre… Dec 17, 2018
tests * [Tests] Added unit tests for bot behavior dictionaries (e.g. get, s… Aug 27, 2019
.ctags [Platform/Developers] Added a .ctags file to the project to simplify … Mar 4, 2015
.htaccess-dist [Code Cleanup] Block access to /tests via .htaccess Mar 26, 2015
.project [Project] The 'vendor' tree is no longer hidden (prevents code comple… Aug 28, 2017
.styleci.yml * [Platform/Developers] Added a StyleCI configuration file for automa… Aug 3, 2017
LICENSE [Code Cleanup] Replaced instances of 'WebGroup Media' with 'Webgroup … Mar 15, 2013 [README] Updated the project age. Jan 13, 2019
ajax.php [Code Cleanup] Updated copyright notices to 2002-2019 Mar 6, 2019
composer.json [Composer/OAuth] Updated Composer dependencies for OAuth2 client/serv… Dec 17, 2018
composer.lock [Composer] Updated Composer dependencies. Jun 26, 2019
favicon.ico * [Aesthetics] Updated the favicon.ico icon to the Cerby mascot. Oct 7, 2012
framework.config.php * [Platform] Defaulted DB_CHARSET_CODE to 'utf8' in the framework.con… Feb 16, 2015
index.php [Code Cleanup] Updated copyright notices to 2002-2019 Mar 6, 2019
robots.txt [Code Cleanup] Renamed norobots.txt to robots.txt Aug 12, 2016

Build Status

What is Cerb?

Cerb enhances the productivity of online teams with web-based collaboration and automation tools:

  • High-volume email management that scales to millions of conversations per year.

  • Shared mailboxes that provide a single point of contact for clients no matter who is on duty.

  • Bots for creating powerful, event-driven, automated behaviors from a web browser without any computer programming experience required.

  • Custom shared workspaces to foster team collaboration.

  • Dashboards for real-time reporting, monitoring, goal tracking, and operational intelligence.

  • Project boards for coordinating tasks and visualizing the current progress.

  • Connected accounts for integration with third-party apps and services.

  • Contact management for tracking important details and nurturing customer relationships.

  • Notifications for keeping the right people informed about activity on any record.

  • Task management for organizing, prioritizing, and delegating units of work.

  • Knowledge management for distributing accumulated experience.

  • Broadcasting of targeted, personalized messages to thousands of contacts with segmentation and dynamic templates.

  • Mobile functionality for remaining productive while away from your desk.

  • Devblocks, a plugin-driven web development framework for rapidly implementing new functionality.

  • A library of browser-installable plugins for extending functionality and integrating with other applications and services (Facebook, Twitter, Twilio, Slack, Freshbooks, Amazon S3, JIRA, HipChat, etc).

  • A REST-based API for automation and integration with third-party applications and services.

  • Webhooks that trigger bot behaviors in response to external events (survey submitted, invoice paid, Slack /command, etc).

  • Portals for building customer-facing online communities around your brands.

  • ... Time tracking, call logging, opportunity management, and much more.

Cerb has continuously evolved for more than 17 years based on community feedback from thousands of teams.

The software is distributed under the Devblocks Public License as a commercial open source project. The full source code is publicly available on GitHub.

Licenses are based on the maximum number of workers able to log in at the same time (i.e. seats). The software can be deployed on independent servers, or as a fully-managed, cloud-based service.

Cerb is developed in the PHP programming language. Relational data is stored in MySQL. See the credits for a full list of third-party libraries, resources, and contributors.

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