zope.interface error #2872

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felipedie opened this Issue Apr 19, 2016 · 20 comments

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@felipedie

Traceback (most recent call last):
File "./letsencrypt", line 7, in
from letsencrypt.main import main
File "/root/.local/share/letsencrypt/local/lib/python2.7/dist-packages/letsencrypt/main.py", line 11, in
import zope.component
File "/root/.local/share/letsencrypt/local/lib/python2.7/dist-packages/zope/component/init.py", line 16, in
from zope.interface import Interface
ImportError: No module named interface

@bmw
Contributor
bmw commented Apr 19, 2016

What is the output of /root/.local/share/letsencrypt/bin/pip freeze | grep -i interface?

@felipedie

/root/.local/share/letsencrypt/bin/pip freeze | grep -i interface
You are using pip version 8.0.3, however version 8.1.1 is available.
You should consider upgrading via the 'pip install --upgrade pip' command.

@felipedie

/root/.local/share/letsencrypt/bin/pip list
acme (0.5.0)
ConfigArgParse (0.10.0)
configobj (5.0.6)
enum34 (1.1.2)
funcsigs (0.4)
idna (2.0)
ipaddress (1.0.16)
letsencrypt (0.5.0)
letsencrypt-apache (0.5.0)
linecache2 (1.0.0)
mock (1.0.1)
ndg-httpsclient (0.4.0)
ordereddict (1.1)
parsedatetime (2.1)
pbr (1.8.1)
pip (8.0.3)
pyasn1 (0.1.9)
pycparser (2.14)
pyOpenSSL (0.15.1)
pyRFC3339 (1.0)
python-augeas (0.5.0)
python2-pythondialog (3.3.0)
pytz (2015.7)
requests (2.9.1)
setuptools (20.2.2)
six (1.10.0)
traceback2 (1.4.0)
unittest2 (1.1.0)
wheel (0.29.0)
zope.component (4.2.2)
zope.event (4.1.0)
You are using pip version 8.0.3, however version 8.1.1 is available.
You should consider upgrading via the 'pip install --upgrade pip' command.

@bmw
Contributor
bmw commented Apr 19, 2016

It appears zope.interface was not installed. This is strange.

I recommend:

  1. Running rm -rf /root/.local/share/letsencrypt. This removes your installation of letsencrypt, but keeps all configuration files, certificates, logs, etc.
  2. Make sure you have an up to date copy of letsencrypt-auto. It can be found here.
  3. Run letsencrypt-auto again.

If you get the same behavior, you can try installing zope.interface manually by running:

/root/.local/share/letsencrypt/bin/pip install zope.interface
@felipedie

[root@letsencrypt]# ./letsencrypt-auto --help --debug
Checking for new version...
Creating virtual environment...
Installing Python packages...
Installation succeeded.
Requesting root privileges to run letsencrypt...
/root/.local/share/letsencrypt/bin/letsencrypt --help --debug
Traceback (most recent call last):
File "/root/.local/share/letsencrypt/bin/letsencrypt", line 7, in
from letsencrypt.main import main
File "/root/.local/share/letsencrypt/local/lib/python2.7/dist-packages/letsencrypt/main.py", line 11, in
import zope.component
File "/root/.local/share/letsencrypt/local/lib/python2.7/dist-packages/zope/component/init.py", line 16, in
from zope.interface import Interface
ImportError: No module named interface
[root@letsencrypt]# /root/.local/share/letsencrypt/bin/pip install zope.interface
Collecting zope.interface
Requirement already satisfied (use --upgrade to upgrade): setuptools in /root/.local/share/letsencrypt/lib/python2.7/dist-packages (from zope.interface)
Installing collected packages: zope.interface
Successfully installed zope.interface
You are using pip version 8.0.3, however version 8.1.1 is available.
You should consider upgrading via the 'pip install --upgrade pip' command.

Linux ip-10-11-180-115 3.14.20-20.44.amzn1.x86_64 #1 SMP Mon Oct 6 22:52:46 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

I had already been these alternatives. unsuccessfully

@bmw
Contributor
bmw commented Apr 19, 2016 edited

And after doing /root/.local/share/letsencrypt/bin/pip install zope.interface, letsencrypt-auto still errors out with ImportError: No module named interface?

@felipedie

Yes. still doesn't work.

@bmw
Contributor
bmw commented Apr 19, 2016

Looks like dupe of #2823. There are some known issues with AMIs which have not yet been resolved. Some people have had success with this comment.

@felipedie
felipedie commented Apr 19, 2016 edited

shit :P

I dosen't find this post. But , it works.

pip install pip --upgrade

pip install virtualenv --upgrade

virtualenv -p /usr/bin/python27 venv27

. venv27/bin/activate

git clone https://github.com/letsencrypt/letsencrypt

cd letsencrypt

./letsencrypt-auto certonly --debug --standalone -d

#1680 (comment)

thanks.

@bmw
Contributor
bmw commented Apr 19, 2016

Great! I'm glad it works.

@bmw bmw closed this Apr 19, 2016
@bmw bmw added the duplicate label Apr 19, 2016
@rmed19
rmed19 commented Jul 14, 2016

For me This cmd resolved the problem :
sudo unset PYTHON_INSTALL_LAYOUT

@jacobischwartz

@rmed19 that worked for me too, thanks!

@nohona
nohona commented Nov 10, 2016

pip install --upgrade pip
and
pip install virtualenv --upgrade
then
./certbot-auto renew
did work

@stguitar

I just had to update stuff as @nohona pointed out. Question is, is there anyway to prevent this from happening? I have been successful for a while on this server until today, which required me to run these update commands.

@ryan-williams

None of the above working for me…

$ pip install --upgrade pip
Requirement already up-to-date: pip in /usr/local/lib/python2.7/site-packages
$ pip install virtualenv --upgrade
Requirement already up-to-date: virtualenv in ./.local/lib/python2.7/site-packages
$ cd letsencrypt/
$ ./certbot-auto renew
Error: couldn't get currently installed version for /home/ec2-user/.local/share/letsencrypt/bin/letsencrypt:
Traceback (most recent call last):
  File "/home/ec2-user/.local/share/letsencrypt/bin/letsencrypt", line 7, in <module>
    from certbot.main import main
  File "/home/ec2-user/.local/share/letsencrypt/local/lib/python2.7/dist-packages/certbot/main.py", line 11, in <module>
    import zope.component
  File "/home/ec2-user/.local/share/letsencrypt/local/lib/python2.7/dist-packages/zope/component/__init__.py", line 16, in <module>
    from zope.interface import Interface
ImportError: No module named interface
@swoodford
swoodford commented Feb 9, 2017 edited

I'm running into this same problem:

[root@www ec2-user]# /root/.local/share/letsencrypt/bin/pip -V
pip 9.0.1 from /root/.local/share/letsencrypt/local/lib/python2.7/dist-packages (python 2.7)
[root@www ec2-user]# pip -V
pip 9.0.1 from /usr/local/lib/python2.7/site-packages (python 2.7)
[root@www ec2-user]# /root/.local/share/letsencrypt/bin/pip install virtualenv --upgrade
Collecting virtualenv
  Using cached virtualenv-15.1.0-py2.py3-none-any.whl
Installing collected packages: virtualenv
Successfully installed virtualenv-15.1.0
[root@www ec2-user]# /root/.local/share/letsencrypt/bin/pip install zope.interface
Collecting zope.interface
Requirement already satisfied: setuptools in /root/.local/share/letsencrypt/lib/python2.7/dist-packages (from zope.interface)
Installing collected packages: zope.interface
Successfully installed zope.interface-4.3.3
[root@www ec2-user]# pip install virtualenv --upgrade
Requirement already up-to-date: virtualenv in /usr/local/lib/python2.7/site-packages
[root@www ec2-user]# /home/ec2-user/certbot-auto renew --debug
Error: couldn't get currently installed version for /root/.local/share/letsencrypt/bin/letsencrypt: 
Traceback (most recent call last):
  File "/root/.local/share/letsencrypt/bin/letsencrypt", line 7, in <module>
    from certbot.main import main
  File "/root/.local/share/letsencrypt/local/lib/python2.7/dist-packages/certbot/main.py", line 11, in <module>
    import zope.component
  File "/root/.local/share/letsencrypt/local/lib/python2.7/dist-packages/zope/component/__init__.py", line 16, in <module>
    from zope.interface import Interface
ImportError: No module named interface
[root@www ec2-user]# 
@atmartins
atmartins commented Feb 12, 2017 edited

Same problem on Digital Ocean:
./certbot-auto renew Error: couldn't get currently installed version for /root/.local/share/letsencrypt/bin/letsencrypt: Traceback (most recent call last): File "/root/.local/share/letsencrypt/bin/letsencrypt", line 7, in <module> from certbot.main import main ...
I think it's a problem with 0.11.1 but I'm not sure why yet.

None of the solutions so far work for me to renew my cert. However, using a Docker solution worked like a charm though. About 15 seconds of down-time. Thanks Dockerhub user gzm55

Install docker, then:
pull gzm55/certbot

Bring your server down temporarily to free up port 443 (apache stop or pm2 stop, etc), then run this (change "YOUR_DOMAIN.COM"):
docker run -it --rm --net host -v /etc/letsencrypt:/etc/letsencrypt -v /var/lib/letsencrypt:/var/lib/letsencrypt gzm55/certbot certonly --standalone --text -d YOUR_DOMAIN.COM "$@"

Then start your server back up.

@swoodford

I was able to work around my issue by starting over with the certbot installation and renewal process following current instructions on the website from the beginning. I think the problem arose somewhere after updates to the underlying tools and since it had been so long since installing initially.

@PeterA1
PeterA1 commented Feb 19, 2017 edited

I am having this problem now. I have removed & reinstalled letsencrypt & certbot but consistently get the message...

Traceback (most recent call last): File "/root/.local/share/letsencrypt/bin/letsencrypt", line 7, in <module> from certbot.main import main File "/root/.local/share/letsencrypt/local/lib/python2.7/dist-packages/certbot/main.py", line 11, in <module> import zope.component File "/root/.local/share/letsencrypt/local/lib/python2.7/dist-packages/zope/component/__init__.py", line 16, in <module> from zope.interface import Interface ImportError: No module named interface

I have tried.... pip install zope.interface the only effect of which is to speed up the reporting of the above error.

Any advice much appreciated, my Cert expires in 24Hrs.

@jkuhs
jkuhs commented Feb 20, 2017

I ran into the same issue on Amazon Linux today. Executing certbot-auto with sudo fixed it for me.

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