diff --git a/main/inc/lib/TicketManager.php b/main/inc/lib/TicketManager.php
index c839670b8ce..879544a3d35 100644
--- a/main/inc/lib/TicketManager.php
+++ b/main/inc/lib/TicketManager.php
@@ -801,7 +801,7 @@ public static function getTicketsByCurrentUser(
         if (empty($userInfo)) {
             return [];
         }
-        $isAdmin = UserManager::is_admin($userId);
+        $isAdmin = UserManager::is_admin($userId) || (api_get_configuration_value('allow_session_admin_manage_tickets_and_export_ticket_report') && api_is_session_admin($userId));
 
         if (!isset($_GET['project_id'])) {
             return [];
@@ -893,6 +893,7 @@ public static function getTicketsByCurrentUser(
             'keyword_source' => 'ticket.source ',
             'keyword_status' => 'ticket.status_id',
             'keyword_priority' => 'ticket.priority_id',
+            'keyword_created_by' => 'ticket.sys_insert_user_id',
         ];
 
         foreach ($keywords as $keyword => $label) {
@@ -1079,6 +1080,7 @@ public static function getTotalTicketsCurrentUser()
             'keyword_source' => 'ticket.source',
             'keyword_status' => 'ticket.status_id',
             'keyword_priority' => 'ticket.priority_id',
+            'keyword_created_by' => 'ticket.sys_insert_user_id',
         ];
 
         foreach ($keywords as $keyword => $sqlLabel) {
diff --git a/main/install/configuration.dist.php b/main/install/configuration.dist.php
index d82a3da6d3e..40e5123c4f0 100644
--- a/main/install/configuration.dist.php
+++ b/main/install/configuration.dist.php
@@ -729,6 +729,11 @@
 // ALTER TABLE ticket_ticket ADD CONSTRAINT FK_EB5B2A0D6285C231 FOREIGN KEY (lp_id) REFERENCES c_lp (iid);
 // $_configuration['ticket_lp_quiz_info_add'] = false;
 
+// Allow session admins to manage tickets settings and report like global admins
+//$_configuration['allow_session_admin_manage_tickets_and_export_ticket_report'] = false;
+// Show ticket created by the user insted of ticket assigned to the user on MyTicket page.
+//$_configuration['ticket_show_ticket_created_by_user_on_my_ticket_page'] = false;
+
 // Exercises configuration settings
 // Send only quiz answer notifications to course coaches and not general coach
 //$_configuration['block_quiz_mail_notification_general_coach'] = false;
diff --git a/main/ticket/new_ticket.php b/main/ticket/new_ticket.php
index 79555d3b3f5..132c1dc4ec1 100644
--- a/main/ticket/new_ticket.php
+++ b/main/ticket/new_ticket.php
@@ -373,7 +373,7 @@ function save_ticket()
     ]
 );
 
-if (api_is_platform_admin()) {
+if (api_is_platform_admin() || (api_get_configuration_value('allow_session_admin_manage_tickets_and_export_ticket_report') && api_is_session_admin())) {
     $form->addSelectAjax(
         'user_id',
         get_lang('Assign'),
diff --git a/main/ticket/tickets.php b/main/ticket/tickets.php
index 56c9a8845d8..c797d1fcca0 100644
--- a/main/ticket/tickets.php
+++ b/main/ticket/tickets.php
@@ -81,13 +81,13 @@ function display_advanced_search_form () {
         $data = [
             [
                 '#',
+                get_lang('Status'),
                 get_lang('Date'),
                 get_lang('LastUpdate'),
                 get_lang('Category'),
-                get_lang('User'),
-                get_lang('Program'),
+                get_lang('CreatedBy'),
                 get_lang('AssignedTo'),
-                get_lang('Status'),
+                get_lang('Message'),
                 get_lang('Description'),
             ],
         ];
@@ -128,7 +128,8 @@ function display_advanced_search_form () {
 $currentUrl = api_get_self().'?project_id='.$projectId;
 $user_id = api_get_user_id();
 $isAllow = TicketManager::userIsAllowInProject(api_get_user_info(), $projectId);
-$isAdmin = api_is_platform_admin();
+$allowSessionAdmin = api_get_configuration_value('allow_session_admin_manage_tickets_and_export_ticket_report') && api_is_session_admin();
+$isAdmin = api_is_platform_admin() || $allowSessionAdmin;
 $actionRight = '';
 
 Display::display_header(get_lang('MyTickets'));
@@ -145,6 +146,7 @@ function display_advanced_search_form () {
             'keyword_unread',
             'Tickets_per_page',
             'Tickets_column',
+            'keyword_created_by',
         ];
     }
     $get_parameter = '';
@@ -190,6 +192,18 @@ function display_advanced_search_form () {
     foreach ($admins as $admin) {
         $selectAdmins[$admin['user_id']] = $admin['complete_name_with_username'];
     }
+
+    $Createdby = UserManager::getUserListLike(
+        [],
+        ['username'],
+        true
+    );
+    $selectcreated = [
+        0 => get_lang('Unassigned'),
+    ];
+    foreach ($Createdby as $creator) {
+        $selectcreated[$creator['user_id']] = $creator['complete_name_with_username'];
+    }
     $status = TicketManager::get_all_tickets_status();
     $selectStatus = [];
     foreach ($status as $stat) {
@@ -227,7 +241,7 @@ function display_advanced_search_form () {
     );
 
     // Add link
-    if (api_get_setting('ticket_allow_student_add') == 'true' || api_is_platform_admin()) {
+    if (api_get_setting('ticket_allow_student_add') == 'true' || api_is_platform_admin() || $allowSessionAdmin) {
         $extraParams = '';
 
         if (isset($_GET['exerciseId']) && !empty($_GET['exerciseId'])) {
@@ -250,7 +264,7 @@ function display_advanced_search_form () {
         );
     }
 
-    if (api_is_platform_admin()) {
+    if (api_is_platform_admin() || $allowSessionAdmin) {
         $actionRight .= Display::url(
             Display::return_icon(
                 'export_excel.png',
@@ -261,7 +275,9 @@ function display_advanced_search_form () {
             api_get_self().'?action=export'.$get_parameter.$get_parameter2.'&project_id='.$projectId,
             ['title' => get_lang('Export')]
         );
+    }
 
+    if (api_is_platform_admin()) {
         $actionRight .= Display::url(
             Display::return_icon(
                 'settings.png',
@@ -286,11 +302,16 @@ function display_advanced_search_form () {
     $ticketLabel = get_lang('AllTickets');
     $url = api_get_path(WEB_CODE_PATH).'ticket/tickets.php?project_id='.$projectId;
 
-    if (!isset($_GET['keyword_assigned_to'])) {
+    if (!isset($_GET['keyword_assigned_to']) && !api_get_configuration_value('ticket_show_ticket_created_by_user_on_my_ticket_page')) {
         $ticketLabel = get_lang('MyTickets');
         $url = api_get_path(WEB_CODE_PATH).'ticket/tickets.php?project_id='.$projectId.'&keyword_assigned_to='.api_get_user_id();
     }
 
+    if (api_get_configuration_value('ticket_show_ticket_created_by_user_on_my_ticket_page') && !isset($_GET['keyword_created_by'])) {
+        $ticketLabel = get_lang('MyTickets');
+        $url = api_get_path(WEB_CODE_PATH).'ticket/tickets.php?project_id='.$projectId.'&keyword_created_by='.api_get_user_id();
+    }
+
     $options = '';
     $iconProject = Display::return_icon(
         'project.png',
@@ -342,6 +363,12 @@ function display_advanced_search_form () {
     );
     $advancedSearchForm->addDateTimePicker('keyword_start_date_start', get_lang('Created'));
     $advancedSearchForm->addDateTimePicker('keyword_start_date_end', get_lang('Until'));
+    $advancedSearchForm->addSelect(
+        'keyword_created_by',
+        get_lang('CreatedBy'),
+        $selectcreated,
+        ['placeholder' => get_lang('All')]
+    );
     $advancedSearchForm->addSelect(
         'keyword_assigned_to',
         get_lang('AssignedTo'),
@@ -391,7 +418,8 @@ function display_advanced_search_form () {
     $table->set_header(1, get_lang('Status'), false);
     $table->set_header(2, get_lang('Date'), true);
     $table->set_header(3, get_lang('LastUpdate'), true);
-    $table->set_header(4, get_lang('Category'));
+    $table->set_header(4, get_lang('Category'), true);
+    $table->set_header(5, get_lang('CreatedBy'), true);
 }
 
 $table->display();